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  • All HBS Web  (1,659)
    • People  (6)
    • News  (430)
    • Research  (1,030)
    • Events  (4)
    • Multimedia  (5)
  • Faculty Publications  (328)
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  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Consumers Make Decisions (and Why Clinicians and Managers Should Care) by Gordon Moore (AMP 79, 1978), John A. Quelch, and Emily Boudreau Oxford University Press The direct-to-consumer business model has transformed how people seek out... View Details
  • Web

The Art of American Advertising: 1865 - 1910

cultural landscape after the Civil War. By the 1860s, the railroad industry had created a national network for the manufacture and distribution of industrial and consumer goods and, with it, the need for... View Details
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

industry's rich array of data made it a prime subject for such a study. "Banks maintain customer data at a very fine grade level, and the government captures competitive data, so we have a very good picture of when competitors enter... View Details
Keywords: by Julia Hanna
  • 17 May 2017
  • News

Nisa Godrej Takes Over

India, Deepika Warrier is the vice-president for the company’s nutrition category. Hindustan Unilever, the country’s largest consumer goods maker, has two women in its executive team. Geetu Verma heads its... View Details
  • 22 Aug 2020
  • News

Bluemercury’s Marla Beck on How Covid-19 Is Changing the Beauty Business

Marla Beck (MBA 1998) Marla Beck (MBA 1998) Bluemercury cofounder and CEO Marla Beck (MBA 1998) recently spoke to the Wall Street Journal’s Secrets of Wealthy Women podcast about how her company has adapted during the pandemic. One of those changes has been reacting to... View Details
  • Career Coach

Marsha Faradina

Marsha has 8 years of experience in the energy industry (oil & gas/power generation) and was in consumer goods for her first job. She switched to consulting and moved from Asia to the US. Therefore, she... View Details
  • 01 Sep 2016
  • News

3 Minute Briefing: Y Combinator’s Qasar Younis

early-stage consumer tech company; and we didn’t have a good way to distribute our product. Today Teespring is doing the same thing Cameesa did. It’s worth hundreds of millions. The idea for TalkBin came... View Details
Keywords: April White
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

predictor of events, but the power and sometimes outrageous language used by Levitt changed the nature of debate on the issue, and created new perspectives for managers to consider as they approach world markets. Levitt's key insight endures: View Details
Keywords: by Working Knowledge editors
  • 13 Jun 2018
  • News

The First Five Years: Momchil Filev and Ben Faw (both MBA 2014)

and ranked. In February 2018, tronc, the company formerly known as Tribune Publishing, purchased a majority stake in BestReviews.com. What inspired you to launch BestReviews.com? Ben:“We both grew up reading Consumer Reports regularly and... View Details
  • 17 Apr 2017
  • News

Panera-bred Leaders Have Risen Throughout the Restaurant Industry

offer. Shaich will remain as CEO of the operation. “Most people [here], they’ve been pushed to think in ways they’ve never been pushed to think about before,” Shaich told the Globe. Though those lessons add up to good management... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Jun 2020
  • News

The Network Effect

didn’t even work—and sent him digging into the larger challenges posed by the pandemic. He soon discovered a gap he knew he could fill: While there was a good deal of clinical research underway, 85 percent of testing, drug, and vaccine... View Details
Keywords: Susan Young; COVID-19; Ambulatory Health Care Services; Health, Social Assistance
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

strategies of companies within those industries. In particular, I focus on how an industry gets defined: how consumers and other industry players make sense of, or frame, the industry, and the way that framing in turn affects how the... View Details
Keywords: by Michael J. Roberts; Technology
  • 21 May 2008
  • Research & Ideas

Going Negative in Political Advertising

For more details, see Greater Good: How Good Marketing Makes For Better Democracy by John Quelch and Katherine Jocz (Harvard Business Press 2008). Choice sells, in politics and in the supermarket. Distinct choices on the shelf attract our... View Details
Keywords: by John Quelch
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

the question is as important as the answer," Thomke says. When Apple Buys Your Company In teaching a case study about Apple, Thomke asks a thought-provoking question to conclude the discussion: Imagine that Apple takes over your company. What would it change? "One... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 01 Jun 2017
  • News

Better Hiring Through Brain Science

to a current tally of 25—and counts about two dozen clients. Among them is consumer goods giant Unilever, which has seen a 75 percent drop in hiring time since it started working with Pymetrics. “It used to... View Details
Keywords: Dan Morrell
  • 01 Jun 1996
  • News

Reinventing Marketing

such as telecommunications and financial services are replacing the consumer goods industry as the testing ground of marketing innovation. To keep pace with these dramatic shifts in the business world, says... View Details
Keywords: Mary Jane Higgins; Illustration by Peter Hoey
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Dilip Soman, we look at how different pricing strategies affect the consumption of a product. We find that people are more likely to consume a product when they feel "out of pocket." When the price paid for a product is very... View Details
Keywords: by Manda Mahoney
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

Herzlinger: I've had it. [Laughs.] Just had it! You know, I did my doctoral thesis really by accident in a hospital. That was in 1971, 36 years ago. And at the time, I was astonished at how mismanaged that hospital was and how the most rudimentary kinds of business... View Details
Keywords: by Sean Silverthorne; Health
  • 01 Jun 2015
  • News

Screen Grab

providers should support equal access to all content and applications (such as data-heavy files of online video) regardless of the source or how much bandwidth it requires. Instead, industry executives contend, consumers should pay... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

consumers who used to be loyal department store customers. "I think department stores are in the process of significant change," said Pat Chadwick, senior vice president of northeast regional stores for Bloomingdale's, at a... View Details
Keywords: by Julie Jette; Retail
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