Consulting - Publications - Faculty & Research

06 Aug 2020
Research & Ideas

Who Will Give You the Best Professional Guidance?

experience and the time they commit to the company. Some advisers work ad hoc as needed while others are more prescriptive with a set number of hours per week or month that they are available for consultation. In some cases, advisers are involved so much that it... View Details

Keywords: by Julia B. Austin

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

Match.com, there's Farmers Only, aimed at rural lonely hearts; The Atlasphere, connecting Ayn Rand fans since 2003; and EquestrianCupid.com, for lovelorn riding enthusiasts. In fact, the $2 billion online dating industry comprises more than 14,000 businesses, according... View Details

Keywords: by Carmen Nobel; Technology

13 May 2008
First Look

First Look: May 13, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308052 Monitor's Opportunities in India (B): Grail Research Harvard Business School Supplement 708-483 Supplements the (A) case. Describes the decision by leaders of a strategy View Details

Keywords: Martha Lagace

07 Nov 2005
What Do You Think?

Is Less Becoming More?

phenomenon benefits producers and consumers alike. But a recent Harvard Business Review article by consultants Mark Gottfredson and Keith Aspinall questions whether there are benefits for producers, particularly those producing... View Details

Keywords: by James Heskett; Consumer Products

29 Apr 2002
Research & Ideas

Star Power! How to Win in Professional Services

office. An executive search professional refuses the headaches associated with leading a practice area. Information technology consultants resist management assignments, for fear they'll become "administrators." Aggressive... View Details

Keywords: by Jay W. Lorsch & Thomas J. Tierney

05 Jan 2010
First Look

First Look: January 5

graduate from HBS in Spring 2009. He must decide whether to join his father's company, Toronto-based AME Learning, as president working alongside his father who will be CEO. AME has been in business for 12 years, mostly as a small View Details

Keywords: Martha Lagace

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

strategy (and some consultants who advise on strategy) is that they assume that once you design strategy it gets executed. They don't look inside the process and realize that it's much more complicated. Bower: It's almost as if they think... View Details

Keywords: by Martha Lagace

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

all, he’s someone we can all trust to always do the right thing.” However, romantic entanglements were part of Easterbrook’s story from the start. When the board appointed him CEO, they knew he had a relationship with a third-party View Details

Keywords: by Avery Forman; Food & Beverage

24 Nov 2014
Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

get a call from a consultant who knows all about your impending bid and offers to help. The clear message is you are not going to win unless you use me." “The thing that struck me is how little information there is on corruption because... View Details

Keywords: by Michael Blanding

January 2025
Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane

In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details

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Educators

Purchase

13 Feb 2017
Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

maybe they don’t. Why don’t we collaborate on an experiment testing their impact?” That was music to Donaker’s ears. Yelp had run experiments to optimize advertisements and had consultants try to figure out the impact of ads. But in the... View Details

Keywords: by Dina Gerdeman; Food & Beverage

15 May 2020
Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

visiting scholar at Harvard Law School. Shirley Spence is a writer, educator and former partner at Oliver Wyman, a global management consulting firm. [Image: FG Trade] View Details

Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence

28 Feb 2005
Research & Ideas

How to Harness Auction Fever

sunk cost and some related business theories. What are the implications for decision making in other business contexts? A: The obvious implications are with regards to the many types of auctions in which businesses participate. For example, companies bid for View Details

Keywords: by Manda Salls; Web Services; Technology

March 1, 2021
Article

Transitioning to Clean Energy Transportation Services: Life-cycle Cost Analysis for Vehicle Fleets

By: Stephen Comello, Gunther Glenk and Stefan Reichelstein

Comprehensive global decarbonization requires that transportation services cease to rely on fossil fuels for power generation. This paper develops a generic, time-driven life-cycle cost model for mobility services to address two closely related questions central to the... View Details

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30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

consultancy firm that broadly rated management practices in three areas: monitoring—how well managers keep track of what's happening in a firm and make good use of that information; targets—how well organizations set appropriate goals and... View Details

Keywords: by Carmen Nobel

07 Feb 2011
Lessons from the Classroom

Creating the Founders’ Dilemmas Course

of whether to launch a start-up with a classmate or accept a cushy offer from a top-tier consulting firm. Next, they look at Barry Nalls, who describes lessons learned from starting his own telecommunications start-up, MASERGY, after... View Details

Keywords: by Carmen Nobel; Education

12 May 2003
Research & Ideas

How Hot is the “Hot Spot” Business?

IBM Business Consulting Services, and CNBC Ventures—ranged from the humble to the almost-conceivably futuristic. By 2008, every person at a similar conference would be enjoying a device with a continuous wireless connection, offered Eric... View Details

Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they'd hire an MBA. According to several deans, that's no longer true. Financial services and consulting firms, which hire... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

value the respective boards claim will soon become a matter of leadership: How the integration is conceived and led. Having studied and consulted to numerous integration teams, I learned the M&A variant of Murphy's Law: Anything that... View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

23 Apr 2007
Research & Ideas

Are Great Teams Less Productive?

to help organizations better access, integrate, and leverage the talents and insights of their employees. An earlier career as an organizational change consultant led me to realize how many thoughtful, caring individuals were stymied in... View Details

Keywords: by Sarah Jane Gilbert

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