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  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

the basic business model, follow his competitor into expanding the product line, or tap into underserved foreign markets. At the same time, the entire rent-to-own industry in the U.S. is coming under attack by consumer advocates and... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

the effects on subsequent reporting periods and competitor behavior are greater than previously documented. Paper: http://www.hbs.edu/research/pdf/08-073.pdf Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work... View Details
Keywords: Martha Lagace
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

roles in star analysts' performance. In addition, we find that firms that hire star analysts from competitors with better capabilities suffered more extreme negative stock-market reactions than those that hire from comparable or lesser... View Details
Keywords: Martha Lagace
  • 05 May 2009
  • First Look

First Look: May 5, 2009

predictably less likely to defect to a competitor if they are heavily reliant on self-service channels characterized by high switching costs. We demonstrate that when self-service usage promotes retention, it does so in a way that is... View Details
Keywords: Martha Lagace
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

integrates converging work documenting the centrality of these dimensions in interpersonal as well as intergroup perception. Structural origins of warmth and competence perceptions result from competitors judged as not warm, and allies... View Details
Keywords: Martha Lagace
  • 28 Jan 2014
  • First Look

First Look: January 28

Harvard Business School Case 713-510 Benetton Group S.p.A., 2000 In 2000, Benetton was one of the leading mass fashion competitors in the world with approximately $1.9 billion in sales across 5,500 stores in 120 countries. But the... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2012
  • First Look

First Look: January 4

firms to make certain enhancements public, creating an incentive for firms to free ride on the contributions of others. This practice raises a number of puzzling issues. First, why should a firm further develop a product if competitors... View Details
Keywords: Carmen Nobel
  • 20 Jul 2010
  • First Look

First Look: July 20

Rajiv Lal, and Catherine RossHarvard Business School Case 510-016 Within 10 months of Gregg Steinhafel's taking over as CEO at Target, the U.S. was mired in the most significant economic downturn in 50 years. Top competitor Wal-Mart had... View Details
Keywords: Martha Lagace
  • 17 Dec 2013
  • First Look

First Look: December 17

influential fashion magazine and publishing conglomerate Condé Nast's marquee title-is seeking answers to two questions. First, how she can best approach the intensely competitive advertising market in which some competitors in recent... View Details
Keywords: Carmen Nobel
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

a law-abiding corporate citizen but as the outstanding corporate citizen, measured both environmentally and by creating well-paying, safe, and productive jobs. If regulations get tightened, some of our competitors may lose their... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 30 Jan 2018
  • First Look

January 30, 2018

J’s board, became its new CEO and was able to successfully manage competing stakeholder demands, keep the business running, and ultimately paid back every dollar it owed to its creditors by selling the company’s core assets—its travel plazas—to its main View Details
Keywords: Sean Silverthorne
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

the code, which increases quality and value creation. Opened modules, however, are available for others to use free of charge. We derive the set of possibly optimal business models when the modules of the firm and the open source View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

advertising revenue from travel suppliers and intermediaries. The online travel industry was a hyperactive industry, and while TripIt was breaking new ground, the threat of competitors was very real. Purchase this case:... View Details
Keywords: Martha Lagace
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