Publications

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30 Nov 2010
News

Chasing star talent

19 Apr 2017
News

This company trusts its employees so much it has a “no limits” expense policy

April 1994 (Revised October 2002)
Case

Frito-Lay, Inc.: A Strategic Transition (1990-1992)

By: Lynda M. Applegate

Describes the changes in structure, management systems, people, and processes instituted by the company. Provides students with an opportunity to explore the nature of "IT-enabled" organizational change and the process through which it is implemented. Also enables a... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Business Strategy; Food and Beverage Industry

November 1995 (Revised March 2004)
Case

Massachusetts General Hospital: CABG Surgery (A)

By: Steven C. Wheelwright and James Weber

A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details

Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts

17 Jun 2014
News

Disruptive Genius

02 Feb 2022
Blog Post

How I Spent My HBS 2+2 Deferral: Nikki Philip

with the goal of working for an East Africa-based nonprofit organization after graduation. My plan was to work on the ground for a nonprofit and then pursue an MBA to combine business principals with social impact work. Applying to HBS... View Details

January 2013 (Revised April 2013)
Case

OSI in China

By: David E. Bell and Mary Shelman

OSI, one of the world's largest suppliers of processed meats to McDonald's and other QSRs, was in the middle of a $400M expansion in China that included backward integration into poultry production. However, its current customers took only a portion of each bird... View Details

Keywords: China; Corporate Strategy; Vertical Integration; Competitive Positioning; Organizational Design; Channels Of Distribution; Agribusiness; Agriculture and Agribusiness Industry; China

December 2011 (Revised June 2012)
Case

Samasource: Give Work, Not Aid

By: Francesca Gino and Bradley R. Staats

Samasource sought to use work, not aid, for economic development. The company secured contracts for digital services from large companies in the United States and Europe, divided the work up into small pieces (called microwork) and then sent it to delivery centers in... View Details

Keywords: Development Economics; Growth and Development Strategy; Social Enterprise

18 Sep 2013
News

An Honest Wage: Dollars, Hours, And Ethics

08 Apr 2013
News

Ray Lane, Hewlett-Packard, and the State of Corporate Governance

08 Sep 2016
News

The Age of the Wordless Logo

High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage

How to create the high-performance, high-commitment organization.

Integrating knowledge from strategic management, performance management, and organization design, strategic human resource expert and Harvard Business School Professor Michael Beer outlines... View Details

October 2009 (Revised February 2010)
Supplement

Merger of Equals: The Integration of Mellon Financial and The Bank of New York (B)

By: Ryan D. Taliaferro, Clayton S. Rose and David Lane

[Continuation of "A" case.] Less than a month after the close of the merger between The Bank of New York and Mellon Financial, managers at the two firms realized that plans for combining their asset servicing businesses – and realizing the $180 million of annual cost... View Details

Keywords: Mergers and Acquisitions; Integration; Banks and Banking; Banking Industry

15 Oct 2008
First Look

First Look: October 15, 2008

competition can impede the reputational mechanism. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Scale without Mass: Business Process Replication and Industry Dynamics Authors:Erik... View Details

Keywords: Martha Lagace

22 Oct 2021
Blog Post

Video Blog: My Experience with Career Services at HBS

want to be intentional coming into business school. Harvard offers career coaching from the time you become a student here. So I signed up for my coach, his name is Doug, he's amazing. And in our first session, he just had me talk through... View Details

April 2008
Article

The Survey of Industrial R&D—Patent Database Link Project

By: William R. Kerr and Shihe Fu

This paper details the construction of a firm-year panel dataset combining the NBER Patent Dataset with the Survey of Industrial R&D conducted by the Census Bureau and National Science Foundation. The dataset constitutes a platform that offers an unprecedented view of... View Details

Keywords: Analytics and Data Science; Patents; Surveys; Research and Development; Innovation and Invention; Performance Productivity; Projects; Management Practices and Processes; Management Analysis, Tools, and Techniques

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November 1978 (Revised January 1983)
Case

Vick International Division: Tom McGuire

Explores the ways in which International Division management uses formal management systems in carrying out its roles in the management processes of one division of a diversified drug company. View Details

Keywords: Globalized Firms and Management; Business Divisions; Management Systems; Pharmaceutical Industry

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December 2017 (Revised February 2021)
Case

Bega Cheese: Bidding to Bring Vegemite Back Home

By: Benjamin C. Esty and Lauren G. Pickle

In January 2017, the leadership team of Bega Cheese—the Australian dairy company—was considering a bid for Mondelēz International’s Australia and New Zealand (ANZ) grocery business, which included several leading consumer brands such as Vegemite, the iconic Australian... View Details