Blueprint For Mobility - Publications - Faculty & Research

01 Jan 2020
What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

“The idea of opening America’s borders to creative, entrepreneurial immigrants is attractive. H1B is not, in my view, the correct vehicle for this. I would rather that the country revamp its immigration program along the lines currently... View Details

Keywords: by James Heskett; Technology

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and View Details

Keywords: by Dina Gerdeman; Retail; Service

03 Sep 2014
What Do You Think?

Who Should Choose Your Boss?

the world choosing a leader for an organization is a primary responsibility of a board of directors. But others tempered that judgment with a variety of cautions. Richard Belloff made the base case by saying "The Board should choose... View Details

Keywords: by James Heskett; Food & Beverage

21 Apr 2014
Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

In May 1995, two scientists at the University of Mississippi were granted an American patent for the use of turmeric to treat flesh wounds. Soon thereafter, an Indian research organization won a lawsuit challenging the novelty of the... View Details

Keywords: by Carmen Nobel; Legal Services; Biotechnology

03 Jul 2018
What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

than a yes or no response, particularly in view of his emphasis on organizational culture. For example, Kisiah commented, “Microsoft should not get involved in politics. It does have employees and customers with all types of political... View Details

Keywords: by James Heskett; Computer; Technology

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of Management Practice, who taught negotiation View Details

Keywords: by Michael Blanding

16 Feb 2012
Op-Ed

Nitin Nohria: Why US Competitiveness Matters

government's sustained commitment to keeping China's economy in good health. This allows them to invest with confidence. The Chinese care about China, of course, but they are rooting for America as well. Indeed, the Brazilians, the... View Details

Keywords: by Nitin Nohria

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

What are the first things you should do in your new post? In this e-mail Q&A, Michael Watkins offers strategies that he researched while preparing his new book, The First 90 Days: Critical Success Strategies for New Leaders at All... View Details

Keywords: by Martha Lagace

09 Sep 2008
First Look

First Look: September 9, 2008

charge the members for successful transactions. In choosing between the two options he has to consider other upstart networks, particularly in the field of mobile social networking. Purchase this case:... View Details

Keywords: Sean Silverthorne

27 Apr 2021
Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

Policy for Social Mobility Scott Duke Kominers, Jeff Huizinga, and Allison M. Ciechanover “Opportunity Insights—a non-profit that researches drivers of economic opportunity and develops policy solutions to... View Details

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

commercials, for example, have traditionally gone together—the former creating value for the consumer, the latter capturing it for the company. When TiVo came along, it allowed... View Details

Keywords: by Michael Blanding

17 Nov 2003
Research & Ideas

Lessons from a Nasty Trade Dispute

To discuss the case's lessons for managers, Abdelal and Alfaro joined forces on an e-mail interview with HBS Working Knowledge's Cynthia D. Churchwell. Cynthia D. Churchwell: What are the key issues that managers should know about the... View Details

Keywords: by Cynthia Churchwell

25 Apr 2012
What Do You Think?

How Will the “Age of Big Data” Affect Management?

The challenges Big Data pose for managers include "identifying which data are relevant" (Subrata Chakraborty) and "seeing through the woods to know what to use and what not" (Pieter J de Beer). Scott Waller expressed the fear that "the... View Details

Keywords: Re: James L. Heskett

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

Think Team Stars don't shine alone. As Harvard Business School's Boris Groysberg and Linda-Eling Lee reveal in new research, it is imperative that top performers as well as their managers take into account the quality of colleagues. Groysberg and Lee explain the... View Details

Keywords: by Sean Silverthorne

15 Dec 2008
Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

companies will continue to seek out ways to enter into the emerging market segments that place a premium on the social dimensions that accompany the inherent attractiveness of the innovative products. The social entrepreneurs have View Details

Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

historical scholarship and address a wealth of questions emanating from them, Global History, Globally is a must-read book for all students and scholars of global history. Publisher's link:... View Details

Keywords: Sean Silverthorne

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

advantages of scale for innovation, companies need the right combination of strategy, systems, and culture. Based on more than three decades of the Pisano's research, teaching, and experience, Creative Construction offers a set of... View Details

Keywords: Dina Gerdeman

07 Aug 2006
Research & Ideas

Whatever Happened to Caveat Emptor?

Many of us learned at an early age the expression caveat emptor, or let the buyer beware. The phrase conjured up an image of a roiling, rollicking market that consumers best entered equipped for battle and prepared View Details

Keywords: by Sean Silverthorne; Retail

08 Nov 2024
Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

African people, businesses, and nations are becoming increasingly stressed by climate-related perils like droughts, river flooding, extreme heat, and rising sea levels. This is leading not only to the destruction of assets but also challenges to lives and... View Details

Keywords: by John Macomber; Green Technology; Energy

07 Nov 2005
Research & Ideas

Exit Interview: HBS Dean Kim Clark

In July, after ten years at the School's helm, Dean Kim B. Clark stepped down to assume the presidency of Brigham Young University-Idaho. During Clark's decade of leadership, the School became a standard-setter in the use of information technology View Details

Keywords: by HBS Alumni Bulletin Staff

Publications