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  • All HBS Web  (3,583)
    • People  (9)
    • News  (806)
    • Research  (2,135)
    • Events  (11)
    • Multimedia  (37)
  • Faculty Publications  (1,303)
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    Samuel G. Hanson

    Samuel G. Hanson is the William L. White Professor of Business Administration at Harvard Business School, a Research Associate at the National Bureau of Economic Research, and a Faculty Affiliate of the Harvard Economics department. He teaches Finance 1... View Details

    Keywords: asset management; banking; brokerage; federal government; financial services; investment banking industry
    • 27 Nov 2018
    • Blog Post

    Dan McGinn on How to Ace Your Presentation

    In our Q&A series, we talk with webinar presenters about their current roles, work-life balance and any helpful tips they may have for alumni. Tell us about yourself and... View Details
    • 11 Mar 2021
    • Blog Post

    A Year as Co-Presidents: Q+A with AASU's Bukie Adebo (MBA 2021) and Alexis Jackson (MBA 2021)

    such a historical and prestigious institution, there was this sense that we had to do something big. Why else did we work so hard to gain access to these spaces? But we aren't the ones that broke the system, View Details
    • October 2020 (Revised August 2022)
    • Case

    Union Square Hospitality Group: Hospitality Included

    By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel
    In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher... View Details
    Keywords: Restaurants; Tipping; Revenue Sharing; Service Operations; Policy; Change; Human Resources; Management; Food and Beverage Industry
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    Boumgarden, Peter, Ryan W. Buell, Lamar Pierce, and Richard Ryffel. "Union Square Hospitality Group: Hospitality Included." Harvard Business School Case 621-047, October 2020. (Revised August 2022.)
    • 03 Apr 2018
    • Blog Post

    Carol Fishman Cohen (MBA 1985) On Getting Back into the Workforce

    In our Q&A series, we talk with webinar presenters about their current roles, work-life balance and any helpful tips they may have for alumni. Tell us about yourself and... View Details
    • July 1993
    • Case

    Richardson Hindustan Limited (Abridged)

    By: Hugo Uyterhoeven
    Deals with the problems of a country manager building and balancing a constituency relationship. Explicitly examines the demands and responsiveness of four major constituencies: corporate headquarters; the national organization; the Indian government; and the public... View Details
    Keywords: Business or Company Management; Business and Government Relations; Adoption; Multinational Firms and Management; Business Strategy; Growth and Development Strategy; Business and Shareholder Relations; India
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    Uyterhoeven, Hugo. "Richardson Hindustan Limited (Abridged)." Harvard Business School Case 394-025, July 1993.
    • 02 Feb 2004
    • Research & Ideas

    Mapping Your Corporate Strategy

    Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, View Details
    Keywords: by Martha Lagace
    • December 1998 (Revised February 1999)
    • Case

    City of Charlotte (A)

    By: Robert S. Kaplan
    The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make... View Details
    Keywords: Balanced Scorecard; Government Administration; City; Growth and Development Strategy; Adoption; Public Sector; Management Teams; Programs; Performance Evaluation; Motivation and Incentives; Public Administration Industry; North Carolina
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    Kaplan, Robert S. "City of Charlotte (A)." Harvard Business School Case 199-036, December 1998. (Revised February 1999.)
    • 26 Aug 2020
    • Blog Post

    Two sides, same coin: How I left the Bay Area as an operator and returned as an investor

    evolved and progressed. This time the coin has flipped. I return equipped with more knowledge and passion for the startup industry, and also with more empathy for both founders... View Details
    • 22 Mar 2018
    • Blog Post

    “Mission + Profit: What’s the Balance?” asks SECON 2018

    How do you balance between being a mission-driven organization and a financially profitable company? That was the central question we posed to participants and speakers of this... View Details
    Keywords: Manufacturing; Nonprofit / Government; Technology; Entrepreneurship; Health Care
    • September 2005
    • Case

    Martha Goldberg Aronson: Leadership Decisions at Mid-Career

    By: William W. George and Andrew N. McLean
    In 2005, Martha Goldberg Aronson must decide whether to accept an overseas posting in a functional role with Medtronic Corp. The move would be a professional stretch, but would entail leaving a position with a plan half completed and moving her young family overseas.... View Details
    Keywords: Decisions; Work-Life Balance; Personal Development and Career; Motivation and Incentives; Opportunities; Leadership
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    George, William W., and Andrew N. McLean. "Martha Goldberg Aronson: Leadership Decisions at Mid-Career." Harvard Business School Case 406-017, September 2005.
    • 17 Dec 2018
    • Blog Post

    Thinking of Joining a Board? Christiana Smith Shi (MBA 1986) Shares Her Experience

    In our Q&A series, we talk with webinar presenters about their current roles, work-life balance and any helpful tips they may have for alumni. Tell us what you've been up to since your time at HBS. I... View Details
    • January 2001 (Revised March 2001)
    • Case

    Range, The (A)

    By: Kathleen L. McGinn, Tracy Thompson and Michael Smith
    Reveals the potential benefits and pitfalls of reorganization into teams in order to respond to environmental change. Takes place in the newsroom of a metropolitan daily newspaper. Both management and employees struggle to find new balance after a major restructuring... View Details
    Keywords: Organizational Change and Adaptation; Groups and Teams; Restructuring; Balance and Stability; Organizational Structure; Business Processes; Journalism and News Industry
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    McGinn, Kathleen L., Tracy Thompson, and Michael Smith. "Range, The (A)." Harvard Business School Case 801-330, January 2001. (Revised March 2001.)
    • 18 Aug 2015
    • News

    Turning a Profit When Your Product is Free

    • January 2004 (Revised May 2004)
    • Case

    Montagu Private Equity (A)

    By: G. Felda Hardymon, Josh Lerner and Ann Leamon
    Describes the dilemma facing Chris Masterson, the head of HSBC's private equity division, in negotiating this team's buyout of its organization from HSBC, its corporate parent since 1992. Discusses the pros and cons of being a captive fund and the delicate balance... View Details
    Keywords: Private Equity; Balance and Stability; Asset Pricing
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    Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Montagu Private Equity (A)." Harvard Business School Case 804-051, January 2004. (Revised May 2004.)
    • October 2004 (Revised February 2006)
    • Case

    Staffing in Professional Service Firms

    By: Ashish Nanda
    This case discusses the problem of balancing demand and supply of professionals over time using a fictional scenario. View Details
    Keywords: Selection and Staffing; Service Industry
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    Nanda, Ashish, Kelley Elizabeth Morrell, and Lauren Prusiner. "Staffing in Professional Service Firms." Harvard Business School Case 905-026, October 2004. (Revised February 2006.)
    • August 10, 2019
    • Editorial

    E-Commerce Promised the World. Are We Happy With Our Purchase?

    By: Louis Hyman and Kwelina Thompson
    It has been 25 years since the first online transaction, but we are still struggling with the balance between convenience and security. View Details
    Keywords: Technological Innovation; Technology Adoption; E-commerce; Consumer Behavior; Internet and the Web
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    Hyman, Louis, and Kwelina Thompson. "E-Commerce Promised the World. Are We Happy With Our Purchase?" New York Times (August 10, 2019).
    • November 22, 2023
    • Article

    Unifying Your Company Around a Moral Goal

    By: Ranjay Gulati
    In turbulent times, companies need a reliable anchor to guide decision-making. When organizations become moral communities, underpinned by purpose, they provide that stability for stakeholders as well as a reassuring sense of hope, solidarity, agency, and meaning.... View Details
    Keywords: Mission and Purpose; Organizational Culture; Corporate Strategy; Leadership
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    Gulati, Ranjay. "Unifying Your Company Around a Moral Goal." Harvard Business Review Digital Articles (November 22, 2023).
    • 21 Jan 2021
    • Video

    José Alejandro Cortés

    José Alejandro Cortés, President of the Colombia-based diversified business group Grupo Bolìvar, discusses how the economic crisis that hit Latin America in the 1990s impacted his business. He discusses how he handled it by selling the bank in Venezuela to provide... View Details
    • 06 Mar 2025
    • Blog Post

    IFC India 2025: Sustainability in Action: Inside Hindustan Unilever’s Public Sanitation and Plastic Recycling Facilities

    India’s development, so too can these companies, with their large balance sheets and influence, drive India’s decarbonization journey. Our site visit highlighted the potential for companies like HUL to serve... View Details
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