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  • All HBS Web  (8,859)
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  • March 2023 (Revised April 2023)
  • Case

Shelly Sun at BrightStar Care: The Evolution of a Leader

By: Boris Groysberg, Colleen Ammerman and Sarah L. Abbott
Shelly Sun had founded BrightStar Care, a home health care and medical staffing agency, 20 years earlier and had grown the business to over 300 franchised locations and $654 million in annual system-wide sales. Sun had spent years working to get “the right people in... View Details
Keywords: Entrepreneur; Family Business; Franchising; Health Care; Women-owned Businesses; Growth And Scaling; Organization; Franchise Ownership; Entrepreneurship; Work-Life Balance; Growth and Development; Health Industry; United States
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Groysberg, Boris, Colleen Ammerman, and Sarah L. Abbott. "Shelly Sun at BrightStar Care: The Evolution of a Leader." Harvard Business School Case 423-067, March 2023. (Revised April 2023.)
  • 04 Mar 2015
  • News

Market-Based Solutions to Antitrust Threats — The Rejection of the Partners Settlement

  • February 2023
  • Article

A Different Framework to Achieve Universal Coverage in the U.S.

By: Katherine Baicker, Amitabh Chandra and Mark Shepard
This JAMA Forum discusses alternative ways to achieve universal coverage in the US such as administrative simplification in the Affordable Care Act plans to increase enrollment, having a basic policy that would be available to everyone, and options for supplemental... View Details
Keywords: Health Care and Treatment; Government Legislation; Insurance; Cost; United States
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Baicker, Katherine, Amitabh Chandra, and Mark Shepard. "A Different Framework to Achieve Universal Coverage in the U.S." e230187. JAMA Health Forum 4, no. 2 (February 2023).
  • 09 Jun 2016
  • Video

Hold Onto Your Complexity: Bringing Multiple Identities to Work

  • 01 Dec 2022
  • News

Singing to the Corn

careful to save back some of the crop for next year’s planting. “It’s changed me as a person, to understand the cycles of how things grow.” “It’s changed me as a person, View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • 22 May 2021
  • News

Why It’s Hard to Hire Right Now

  • 28 Feb 2013
  • News

Q&A: Charlie Rose Talks to Harvard's Michael Porter

  • 14 Apr 2023
  • News

How to Stem the Tide of Destabilization and Attempt to Save Globalization? The Answer May Lie in the World’s Cities.

  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

as they did when deciding to help someone of their own volition, she says. To make charitable giving more effective, a manager designing a charitable donation drive for employees, for example, could take... View Details
Keywords: by Michael Blanding
  • 01 Feb 2022
  • News

Is Concierge Management an Answer to the “Big Quit”?

    Give Employees Cash to Purchase Their Own Health Insurance

    Employers’ and employees’ health care costs continue to skyrocket. A solution is to allow employers to give employees pre-tax cash to purchase their own health insurance. This move, enabled by a newly enacted federal rule, would put competitive pressure on insurers,... View Details
    • 23 Jan 2024
    • Research & Ideas

    How to Keep Employees Productive: Support Caregivers

    furtively wedged between meetings and deadlines. Shifts to remote work and flexible hours during early pandemic lockdowns, for example, made care obligations less secretive. But it might not persist: About... View Details
    Keywords: by Kara Baskin
    • 10 Feb 2022
    • News

    Opinion: If Your Job Doesn’t Give You Purposeful Work, You Owe It to Yourself to Join the ‘Great Reshuffle’

    • June 2023
    • Teaching Note

    From Cradle to Heaven: Taikang Insurance Group

    By: William C. Kirby and Noah B. Truwit
    Teaching Note for HBS Case No. 320-088. The case explores the rise of Taikang Insurance Group and its quest to be a leader of one of China's fastest-growing industries. Due to China's underdeveloped social welfare state, Taikang saw an opportunity for the private... View Details
    Keywords: Health Care and Treatment; Government and Politics; Health Industry; China
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    Kirby, William C., and Noah B. Truwit. "From Cradle to Heaven: Taikang Insurance Group." Harvard Business School Teaching Note 323-126, June 2023.
    • May–June 2021
    • Article

    How to Close the Gender Gap

    By: Colleen Ammerman and Boris Groysberg
    Most companies say they’re committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in... View Details
    Keywords: Gender Discrimination; Employment; Gender; Prejudice and Bias; Talent and Talent Management; Organizational Change and Adaptation
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    Ammerman, Colleen, and Boris Groysberg. "How to Close the Gender Gap." Harvard Business Review 99, no. 3 (May–June 2021): 124–133.
    • March 2018
    • Teaching Note

    Twine Health

    By: Robert S. Huckman and Ariel D. Stern
    In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details
    Keywords: Health Care; Chronic Disease; Digital Health; Health Acceleration Challenge; Strategy; Disease Management; Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Technology Adoption; Health Industry; United States; Massachusetts
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    Huckman, Robert S., and Ariel D. Stern. "Twine Health." Harvard Business School Teaching Note 618-055, March 2018.
    • 03 Jun 2016
    • Video

    Hold Onto Your Complexity: Bringing Multiple Identities to Work

    • March 2022
    • Article

    Assessing the Impact of the COVID-19 Pandemic on Clinician Ambulatory Electronic Health Record Use

    By: A Jay Holmgren, Lance Downing, Mitchell Tang, Christopher Sharp, Christopher Longhurst and Robert S. Huckman
    Objective: The COVID-19 pandemic changed clinician electronic health record (EHR) work in a multitude of ways. To evaluate how, we measure ambulatory clinician EHR use in the United States throughout the COVID-19 pandemic.

    Materials and Methods: We use EHR... View Details
    Keywords: Health Care; Electronic Health Records; Productivity; COVID-19 Pandemic; Health Care and Treatment; Health Pandemics; Information Technology; Performance Productivity; United States
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    Holmgren, A Jay, Lance Downing, Mitchell Tang, Christopher Sharp, Christopher Longhurst, and Robert S. Huckman. "Assessing the Impact of the COVID-19 Pandemic on Clinician Ambulatory Electronic Health Record Use." Journal of the American Medical Informatics Association 29, no. 3 (March 2022): 453–460.
    • 13 Mar 2014
    • Research & Ideas

    Can We Get To Where We Need To Go?

    those who care about the renewed, continued competitiveness of the United States," he told attendees who gathered recently at the national summit held at HBS, America on the Move: Transportation and Infrastructure for the 21st... View Details
    Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
    • 16 May 2023
    • HBS Case

    How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

    and antipathy, having bounced from one private equity owner to another four times, ran deep. The strategy demanded that Stavros deeply engage with the operations to discover pain points, like inefficient... View Details
    Keywords: by Avery Forman
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