24/7 Work Culture - Publications - Faculty & Research

08 May 2013
Research & Ideas

A Company’s Evolving View of Gender Equity

the firm. She was thus familiar with its culture and practices. To ensure broad perspective, two "outsider" researchers—Ramarajan and McGinn—conducted the detailed coding of the inside data. "Our insider-outsider authorship... View Details

Keywords: by Martha Lagace; Accounting

25 Oct 2012
Research & Ideas

Developing the Global Leader

engaging in the culture and learning to be vulnerable." Accepting one's vulnerabilities is a primary objective of ALD, which requires participants to work together in six-person groups. "It's more... View Details

Keywords: by Julia Hanna

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

“Delivering patient care is one of those situations where timely speaking up can be a matter of life and death, or frequently a matter of high- or low-quality care.” “Psychological safety describes a belief that the work environment is... View Details

Keywords: by Michael Blanding; Health

14 Nov 2011
Research & Ideas

Creating a Global Business Code

"actual." "People at the top of the hierarchy generally have a more positive view of an organization than the people in the middle and on the frontlines," Paine says. "The top of the organization doesn't really know what the frontlines are... View Details

Keywords: by Carmen Nobel

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

interactions: hybrid or flexible spaces; train people differently; allow work-from-home time; set a tone and work culture that tries to deprogram us from our natural instincts to respond the way these... View Details

Keywords: Re: Ethan S. Bernstein

March 1999
Case

Hans Fritz at Novartis Thailand (A): The First Month

By: Michael Y. Yoshino and Carin-Isabel Knoop

Dr. Hans Fritz is 37 years old when he arrives in Bangkok on March 1, 1998 to assume his position as general manager of Novartis Thailand. Novartis is the world's largest pharmaceutical company. He had lobbied to transition from a staff position to this line management... View Details

Keywords: Management Teams; Organizational Structure; Transition; Organizational Change and Adaptation; Working Conditions; Organizational Culture; Growth and Development Strategy; Crisis Management; Decision Making; Pharmaceutical Industry; Thailand

Citation

Educators

Purchase

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

Hildreth had one day in Berkeley. “We went to lunch and started arguing about moral philosophy,” says Hildreth, who had previously worked as a manager at a global accounting firm for eight years. “When you View Details

Keywords: by Michael Blanding

30 Sep 2019
Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

working world. Boosting women and minorities is “good business,” as diversity improves the quality of decision making on complex tasks, team performance, and innovation. Yet, despite the long-standing interconnections between race, work,... View Details

Keywords: Re: Andi Wang

12 Oct 1999
Research & Ideas

Value Judgments: Business Ethics Across Borders

"As different cultural traditions meet in the marketplace and inside organizations, managers face tough choices about the values that they and their organizations will live by," HBS professor Lynn Sharp Paine told participants... View Details

Keywords: by Judith A. Ross

02 Feb 2007
What Do You Think?

Is There Too Little “Know Why” In Business?

can be found in: (1) discovery, the challenge of adventure and innovation characterized by dot-com entrepreneurs willing to work 24/7 in search of the new or unknown, (2) excellence, in which high standards... View Details

Keywords: by Jim Heskett

15 Nov 2017
Research & Ideas

How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender

how does the founder of a social venture decide to create a hybrid rather than a traditional charity? New research suggests the decision has a lot to do with the founder’s gender. "in communities where female leadership of conventional businesses is more of a... View Details

Keywords: by Carmen Nobel

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

Andreas Haas How Does an Organization Like Boeing Coordinate Work Under Intense Competitive Pressure? Our case study on Boeing this month unfolded in real time, leading up to a second critical glitch on one of their products, this time... View Details

Keywords: by James Heskett; Air Transportation

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations. Their employees live the mission in their View Details

Keywords: by James Heskett; Air Transportation; Financial Services

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of how it feels to work in a... View Details

Keywords: by Carmen Nobel; Manufacturing

24 Aug 2009
Research & Ideas

SuperCorp: Values as Guidance System

Many people today are focused on the global economic crisis, but Harvard Business School professor Rosabeth Moss Kanter sees also a global crisis of business. The model of American capitalism that worked so well to raise the fortunes of... View Details

Keywords: by Rosabeth Moss Kanter

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered... View Details

Keywords: by Bill George

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

specifically about COVID-19 impacts and responses, we spoke with several Harvard Business School alumni committed to reducing the impact of mental illness and addiction on individuals and communities. Here are some examples of how they are View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

comfortable expressing their opinions? A: How do you change a culture of fear? It's difficult! Despite some well-intentioned efforts, we haven't yet worked with an organization that has fully transformed... View Details

Keywords: by Sarah Jane Gilbert

06 Oct 2014
Research & Ideas

Why Businesses Need a Language Strategy

employees who are experts in their various areas of work. They say they feel "childlike" when they have to switch to the working language. It affects how they contribute. Managers primarily tend to worry about things like View Details

Keywords: Re: Tsedal Neeley

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

resources available to the company—this includes attracting the best people who like to work for winners. Winners get better deals and are left alone by others who don't want to disrupt the winning. Losing is the exact opposite. The View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

Publications