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  • All HBS Web  (25,752)
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  • September 2012
  • Article

The Unwanted Self: Projective Identification in Leaders' Identity Work

By: Gianpiero Petriglieri and Mark Stein
This paper employs a psychodynamic perspective to examine the development and maintenance of a leader's identity, building on the premise that such identity work involves both conscious and unconscious processes. We focus on the latter by suggesting that those in... View Details
Keywords: Leadership; Identity
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Petriglieri, Gianpiero, and Mark Stein. "The Unwanted Self: Projective Identification in Leaders' Identity Work." Organization Studies 33, no. 9 (September 2012): 1217–1235.
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

but a leadership crisis. During Chrysler's 1980s crisis, CEO Lee Iacocca took charge, restoring consumer trust and prosperity. When General Motors emerged from bankruptcy last summer, Chairman Ed Whitacre... View Details
Keywords: by William George; Auto

    CSML: Leading Schools

    School leaders are responsible for setting the vision and goals and aligning strategy and resources to drive improvement in their schools, while navigating an increasingly challenging school environment. Leading Schools is designed to equip school leaders with the... View Details

    • January 2003 (Revised February 2004)
    • Case

    The Credit Suisse Group

    By: Ashish Nanda and Kelley Elizabeth Morrell
    On September 19, 2002, Lukas Muhlemann announced that he would step down as chairman and CEO of the Credit Suisse Group, effective January 1, 2003. The bank had progressed from a small Swiss start-up 150 years ago to a global banking powerhouse. Over the past 5 years,... View Details
    Keywords: Change Management; Business Growth and Maturation; Management Succession; Problems and Challenges; Business Startups; Banks and Banking; Banking Industry; Switzerland
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    Nanda, Ashish, and Kelley Elizabeth Morrell. "The Credit Suisse Group." Harvard Business School Case 903-087, January 2003. (Revised February 2004.)
    • March 2025
    • Supplement

    Wasabi Technologies (B)

    By: Lou Shipley and Stacy Straaberg
    Set in 2019, the “Wasabi Technologies (A)” case centers on Wasabi Technologies (Wasabi), a successful hot cloud storage company based in Boston, Massachusetts. Founder and CEO David Friend is ready to scale the four-year-old venture rapidly. Wasabi had so far focused... View Details
    Keywords: Information Management; Sales; Product Development; Growth and Development Strategy; Business Strategy; Information Technology Industry; United States; Massachusetts; Boston
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    Shipley, Lou, and Stacy Straaberg. "Wasabi Technologies (B)." Harvard Business School Supplement 825-035, March 2025.
    • September 2024 (Revised February 2025)
    • Case

    Aramco: Navigating the Energy Transition

    By: Tarun Khanna and Gizem Cihan Dincsoy
    In March 2024, Amin Nasser, president, and CEO of the Saudi Arabian Oil Company (Aramco), had just delivered a speech about the future of energy at a global energy conference. The world was behind schedule in meeting long-term climate change goals. The global shift... View Details
    Keywords: Energy Transmission; Oil & Gas; Economic Diversification; Corporate Strategy; Leadership; Business Strategy; Goals and Objectives; Transition; Environmental Sustainability; Diversification; Energy Industry; Saudi Arabia
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    Khanna, Tarun, and Gizem Cihan Dincsoy. "Aramco: Navigating the Energy Transition." Harvard Business School Case 725-358, September 2024. (Revised February 2025.)
    • 17 Jul 2024
    • News

    Harvard Business School Announces Its 2024-2025 Blavatnik Fellows

    • 27 Sep 2010
    • Other Presentation

    Value-Based Health Care Delivery

    By: Michael E. Porter
    This presentation draws on Redefining Health Care: Creating Value-Based Competition on Results (with Elizabeth O. Teisberg), Harvard Business School Press, May 2006; "A Strategy for Health Care Reform—Toward a Value-Based System," New England Journal of... View Details
    Keywords: Health Care and Treatment; United States
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    Porter, Michael E. "Value-Based Health Care Delivery." Vanguard Vision Conference, Chicago, IL, September 27, 2010.
    • 22 Jun 2011
    • Other Presentation

    Value-Based Health Care Delivery

    By: Michael E. Porter
    This presentation draws on Redefining Health Care: Creating Value-Based Competition on Results (with Elizabeth O. Teisberg), Harvard Business School Press, May 2006; ―A Strategy for Health Care Reform—Toward a Value-Based System, New England Journal of Medicine, June... View Details
    Keywords: Health Care and Treatment; United States
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    Porter, Michael E. "Value-Based Health Care Delivery." Resident Leadership Forum, American Orthopaedic Association, Boston, MA, June 22, 2011.
    • 18 Oct 2012
    • Other Presentation

    Value-Based Health Care Delivery

    By: Michael E. Porter
    This presentation draws on Redefining Health Care: Creating Value-Based Competition on Results (with Elizabeth O. Teisberg), Harvard Business School Press, May 2006; "A Strategy for Health Care Reform—Toward a Value-Based System," New England Journal of... View Details
    Keywords: Health Care and Treatment; United States
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    Porter, Michael E. "Value-Based Health Care Delivery." HBS Healthcare Alumni Association Annual Conference, Boston, MA, October 18, 2012.
    • 05 May 2021
    • News

    A CEO’s Evolution from Hard Charger to ‘Somebody Who Believes in Human Magic’

    • 05 Oct 2010
    • News

    Harvard Business School Introduces Executive Program on Risk Management

    • September 2020
    • Case

    Walmart Health: Scaling During a Pandemic

    By: Robert S. Huckman, Yoonjin Min and Marissa Thiel
    Amidst the onset of COVID-19 pandemic in the United States, Marcus Obsborne, Vice President for Health and Wellness Transformation at Walmart was planning to scale its new health care clinic business, Walmart Health, to additional locations in Georgia and beyond.... View Details
    Keywords: Health Care and Treatment; Health Pandemics; Health; Service Delivery; Growth and Development Strategy; Health Industry; United States; Arkansas; Georgia (state, US); Texas
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    Huckman, Robert S., Yoonjin Min, and Marissa Thiel. "Walmart Health: Scaling During a Pandemic." Harvard Business School Case 621-061, September 2020.
    • December 2004 (Revised August 2005)
    • Case

    Managing a Public Image: Sophie Chen

    By: Robin J. Ely and Ingrid Vargas
    Sophie Chen, an Asian-American MBA student at Harvard Business School, describes a professional situation in which she was unable to mentor a junior person effectively because she disapproved of the way her Asian-American mentee conformed to an ethnic stereotype.... View Details
    Keywords: Leadership; Perception; Relationships; Diversity
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    Ely, Robin J., and Ingrid Vargas. "Managing a Public Image: Sophie Chen." Harvard Business School Case 405-052, December 2004. (Revised August 2005.)
    • October 1996 (Revised January 1997)
    • Case

    MacTemps: Building Commitment in the Interim Workforce

    MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case... View Details
    Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Employment Industry
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    Bradach, Jeffrey L., and Nicole Sackley. "MacTemps: Building Commitment in the Interim Workforce." Harvard Business School Case 497-005, October 1996. (Revised January 1997.)
    • 20 Feb 2020
    • Blog Post

    Know Your Audience – Recruiting HBS Students for Technology

    Strategy, Marketing & Corporate Relations, Career & Professional Development Molly DeCastro – Recruiting Relations Manager, Career & Professional Development Cathy and Molly work closely with technology companies as they... View Details
    Keywords: Technology
    • August 2024
    • Case

    Ashesi University: The Journey from Vision to Reality

    By: Ranjay Gulati and Caroline de Lacvivier
    In 1997, Patrick Awuah had a dream: to bring liberal arts education to Ghana. Amid the country’s declining economy and pervasive corruption problems, Awuah saw education as an opportunity to reverse its fortunes by investing in the next generation of African leaders.... View Details
    Keywords: Developing Countries and Economies; Higher Education; Entrepreneurship; Leadership Development; Growth Management; Mission and Purpose; Private Ownership; Education Industry; Ghana
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    Gulati, Ranjay, and Caroline de Lacvivier. "Ashesi University: The Journey from Vision to Reality." Harvard Business School Case 425-032, August 2024.
    • March 2022 (Revised August 2022)
    • Case

    Swvl: Smart Mobility for the Masses

    By: Krishna Palepu, Esel Çekin and Menna Hassan
    The case focuses on strategy and governance issues at Swvl, a tech-enabled mass mobility marketplace. It describes the journey of CEO and Chairman Mostafa Kandil on his journey from founding the company to its listing on Nasdaq. Since its founding in Egypt in 2017,... View Details
    Keywords: Corporate Governance; Growth and Development Strategy; Initial Public Offering; Innovation and Invention; Business Startups; Transportation Industry; Technology Industry; Middle East; North Africa
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    Palepu, Krishna, Esel Çekin, and Menna Hassan. "Swvl: Smart Mobility for the Masses." Harvard Business School Case 122-097, March 2022. (Revised August 2022.)
    • 26 Feb 2009
    • News

    HBS Hosts Colloquium on Alternative Business Models for Professional Service Firms

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