Publications

25 Aug 2022
News

Labs Enable Large-scale Research

and Marco Iansiti (both HBS) will focus on the theory and practice of responsible AI for facilitating data-driven decision-making in organizations. They will explore how people use AI tools and machine... View Details

January 2005 (Revised November 2005)
Case

Irene Charnley at Johnnic Group (A)

By: Linda A. Hill and Maria Farkas

When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. A rewritten version of an earlier case. View Details

Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa

12 Jan 2016
First Look

January 12, 2016

practice, disciplinary rigor, and successful search for powerful generalizations help explain the lasting impact of their 1965 book, A Behavioral Theory of Labor Negotiations.... View Details

Keywords: Carmen Nobel

fall 1995
Article

Standard Setting Consortia, Antitrust, and High-Technology Industries

By: James J. Anton and Dennis A. Yao

Examines the antitrust treatment of private-sector standard setting in the U.S. Applicability of law and decision-making issues in high technology industries; Examination of cost-based facilitating theory; Approach to evaluate the reasonableness of a standard. View Details

Keywords: Private Sector; Information Technology; Law; Decision Making; Cost; Theory; Performance Evaluation; Standards; United States

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13 Mar 2007
First Look

First Look: March 13, 2007

paradox by considering the enabling role of actors' social position. Adopting a relational view of human agency, I model the impact of their social position on the likelihood... View Details

Keywords: Martha Lagace

07 Nov 2011
Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

uncertain economic juncture in which a more historical perspective on economic theories and practices is acknowledged to be important. Our attempts to solve the present problems of the West will necessarily... View Details

Keywords: by Sean Silverthorne

01 Jun 2008
News

Faculty Books

looks at the emergence of capitalism and democracy as systems of economic and political governance and considers how they may be both mutually supportive and antagonistic. Chapters on the View Details

Keywords: Educational Services; Business Schools & Computer & Management Training; Educational Services; Publishing Industries (except Internet); Information; Management

28 Jan 2014
First Look

First Look: January 28

that suggest that the Act has produced financial reporting benefits. While the direct costs of the Act were substantial and fell disproportionately on smaller companies, costs have fallen over time and in response to View Details

Keywords: Sean Silverthorne

13 Jan 2015
First Look

First Look: January 13

present three main findings. First, consistent with theories of countersignaling, top schools are least likely to disclose their rankings, whereas mid-ranked schools are most likely to disclose. Second,... View Details

Keywords: Sean Silverthorne

July 2004 (Revised May 2009)
Case

Getting Participant-centered Learning to Work

By: Thomas R. Piper, James L. Heskett and Gustavo Herrero

The newly appointed dean of a South American business school is eager to transform the learning process from the traditional lecture method to one that actively engages students and contributes to the development of critical managerial skills, attitudes, and world... View Details

Keywords: Change Management; Transformation; Business Education; Leading Change; Business Processes; Organizational Change and Adaptation; Alliances; Education Industry; South America

19 Dec 2006
First Look

First Look: December 19, 2006

Working PapersAnomalies in Estimates of Cross-Price Elasticities for Marketing Mix Models: Theory and Empirical Test Authors:Andre Bonfrer, Ernest R. Berndt, and Alvin Silk Abstract We investigate the... View Details

Keywords: Sean Silverthorne

March 23, 2017
Article

Incentives Don't Help People Change, but Peer Pressure Does

By: Susanna Gallani

This article summarizes the findings of a research study that examined the effectiveness of monetary and non-monetary incentives in establishing persistent organizational behavior modifications. The results of the study highlight the interplay between monetary and... View Details

Keywords: Motivation and Incentives; Behavior; Change Management

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06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

across multiple types of necessary evils: Have pairs or teams perform these tasks together. Create ample time and space after these tasks for people to decompress and debrief. Provide the right physical environment—a quiet, private area... View Details

Keywords: by Martha Lagace

24 Feb 2009
First Look

First Look: February 24, 2009

suggests that treating planned organizational change as a generic phenomenon might mask important idiosyncrasies associated both with the different activities involved in the change implementation process... View Details

Keywords: Martha Lagace

March 1993 (Revised June 1994)
Case

Intel Corporation: Going into OverDrive

In May 1992, Intel Corp., the leading supplier of microprocessors for IBM-compatible personal computers, announced the retail availability of OverDrive processors, a new line of performance upgrades for the Intel 486 series of microprocessors. The case chronicles the... View Details

Keywords: Change Management; Expansion; Product Marketing; Computer Industry; Semiconductor Industry; Retail Industry

01 Mar 2018
News

‘We were just doing what needed to be done’

Little did they know that their call for change would result in a legacy that would have lasting impact at the School. This year HBS is celebrating the 50th anniversary of the founding View Details

March 2021
Case

The U.S. Home Improvement Sector in 2020

By: José Alvarez and David Lane

Provides an overview of the U.S. home improvement sector in 2020, reviewing sources of growth in the decade ending in 2020, with special attention to the impact of COVID-19 on market leaders Home Depot and Lowe’s and the spike in online revenues for both. Also noted... View Details

Keywords: Change Management; Trends; Leading Change; Operations; Organizational Change and Adaptation; Performance; Technology; Construction Industry; United States

October 1996 (Revised April 1997)
Case

Vandelay Industries, Inc.

An ICS consultant considers issues at the start of a full-scale implementation of SAP software for a large client. The enterprise resource planning (ERP) software will integrate previously fragmented business processes and so must be supported by the entire client... View Details

Keywords: Change Management; Software; Business Processes; Information Technology Industry