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  • 05 Jan 2017
  • Blog Post

Crossing the River: The HBS/HKS Joint Degree Program

As a policy advocate focused on youth issues, I once had the opportunity to work alongside national nonprofit leaders, Congressional staff, and White House officials. As much... View Details
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

life insurance practices led to an investigation in New York State that threatened to curtail growth in the industry. Charles Evans Hughes guided the four-month-long Armstrong Investigation, which made startling revelations and offered... View Details
Keywords: Martha Lagace
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

changes, which we examine in this case study. After highlighting the constituent responsibilities, structures, and processes, we recognize a system, as opposed to a list View Details
Keywords: Sean Silverthorne
  • 14 Feb 2008
  • Working Paper Summaries

Laws vs. Contracts: Legal Origins, Shareholder Protections, and Ownership Concentration in Brazil, 1890-1950

Keywords: by Aldo Musacchio
  • Career Coach

Wendi Zhang

designing the evolution of their career and life. Wendi works full-time in Silicon Valley at Egon Zehnder, which she joined in January 2024. Immediately before her current role, she served as the VP View Details
Keywords: Consumer Products; Entertainment / Media; Entrepreneurship; Angel Investing; Financial Services (All); Venture Capital; Financial Services (All); Real Estate; Social Enterprise; Startup - Founder; Entrepreneurship; Startup - Joiner; Entrepreneurship; Technology
  • 03 Apr 2012
  • First Look

First Look: April 3

supply chain system. When commodity prices became more volatile in 2007 and 2008, executives at Domino's changed the way they worked with suppliers and franchisees to manage costs and risks and better... View Details
Keywords: Carmen Nobel
  • October 2014 (Revised March 2015)
  • Case

Integrated Reporting at Aegon

By: Robert G. Eccles, George Serafeim, Sydney Ribot and Michael Krzus
In 2011, Aegon adopted integrated reporting—a corporate reporting approach that sought to present company performance in a holistic light by considering medium- to long-term issues, stakeholder opinions, and the relationship between material financial and nonfinancial... View Details
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  • December 2006 (Revised October 2016)
  • Case

eClinicalWorks: The Paths to Growth

By: Robert F. Higgins and Mark Rennella
In January 2006, eClinicalWorks (eCW) had an acquisition opportunity that could fundamentally change the way they had done business since the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field... View Details
Keywords: Young Companies; Strategic Revelation; Strategy And Execution; Strategy Development; Strategy And Leadership; Financing Strategy; Financing Risk; Financing; Expansion; Business Growth and Maturation; Organizational Culture; Financing and Loans; Customer Focus and Relationships; Acquisition; Growth and Development Strategy; Information Technology Industry; Health Industry; Massachusetts
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  • 29 Jan 2021
  • Blog Post

My HBS Student Loan Story: John Cortines (MBA 2015)

little brother. I went to Texas A&M, where I studied Engineering. I married my wife right out of college. I was working as a petroleum engineer and was making excellent... View Details
  • September 2022 (Revised June 2025)
  • Case

York Capital CLOs and WorldStrides International

By: Victoria Ivashina and William Vrattos
The case follows the debt restructuring of WorldStrides International, a travel program provider in the education market, after the onset of COVID-19. The pandemic severely impacted the travel industry, creating challenges for many companies like WorldStrides, which... View Details
Keywords: COVID-19 Pandemic; Debt Restructuring; CLO; Compliance; Debt Securities; Financing and Loans; Decision Making; Travel Industry; Education Industry
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  • October 2015
  • Supplement

The National Geographic Society (B)

By: David A. Garvin
This case was written as an update to the case "The National Geographic Society," HBS No. 311-002, published in 2011. The (B) case describes the 2015 creation of National Geographic Partners, a for-profit joint venture between the National Geographic Society and 21st... View Details
Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry; Media and Broadcasting Industry
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    Rob Markey

    Rob Markey is a Senior Lecturer of Business Administration in the Technology and Operations Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum. The course focuses on how to effectively design,... View Details

      Angela Q. Crispi

      Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy ranging from academic programs to research, and the... View Details

      • Blog

      Lessons from Jazz in the Live Online Classroom

      designed to make virtual participants feel like they are in a real HBS classroom, thanks to a wall of life-sized screens, personal cameras for each screen, View Details
      • 28 May 2019
      • Research & Ideas

      Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

      class (group of investors) to bring a suit has been weakened. This matters because the way US investors hold corporations and agents of... View Details
      Keywords: by Martha Lagace; Financial Services; Accounting
      • 13 Nov 2012
      • First Look

      First Look: November 13

      overall quality of a country as a place to do business. The focus on output per potential worker, a broader... View Details
      Keywords: Sean Silverthorne
      • February 2018 (Revised March 2018)
      • Case

      Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP)

      By: Lauren Cohen, Christopher Malloy and William Powley
      This case examines the intersection of two firms (Cogent Labs—a machine learning software firm in Tokyo; and Google, the technology infrastructure giant) attempting to exploit the benefits of artificial intelligence and machine learning in the financial services... View Details
      Keywords: Technological Innovation; Finance; Growth and Development Strategy; Business Model; Applications and Software; Infrastructure; Technology Industry; Financial Services Industry
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      • Research Summary

      Overview

      My research focuses on cross-boundary teaming within and between organizations and on how leaders enable the complex collaborations through which execution and innovation are accomplished in a dynamic environment. In one stream of my research, I study collaboration... View Details
      • 16 Jun 2021
      • HBS Case

      Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

      “It’s really a case about crisis management,” Gilson says, “accepting the reality of the situation and taking big actions relatively quickly.” Now, as the pandemic starts to... View Details
      Keywords: by Michael Blanding; Travel
      • 17 Jul 2018
      • First Look

      New Research and Ideas, July 17, 2018

      a product of the international Communist movement’s model of revolution in the developing world that envisioned new states following a... View Details
      Keywords: Dina Gerdeman