Publications

01 Dec 1997
News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

really great for brand building, because we all think brand. We don't think piece, we think whole. MSLO has $130 million in revenues, a daily television show, a magazine with 2.3 million subscribers, and a new presence on the Web. What is... View Details

01 Oct 2000
News

Edward D. Bullard: The Personal Touch

airy plant; all employees are on salary and receive excellent benefits. Training programs -- for both new and current employees -- are extensive, and employee suggestions, with responses, are posted prominently on the View Details

Keywords: Susan Young

December 2003 (Revised March 2004)
Case

FIRA: Confronting the Mexican Agricultural Crisis

By: James E. Austin, Michael Chu and Cate Reavis

In fall 2003, Mexico's agriculture sector was facing a crisis brought on largely by a surge in cheap U.S. imports resulting from NAFTA and inaccessible and/or expensive terms of credit for Mexican agricultural producers. It was getting harder for Mexican producers to... View Details

Keywords: Development Economics; Public Sector; Trade; Financial Instruments; Crisis Management; Markets; Strategic Planning; Partners and Partnerships; Competitive Strategy; Agriculture and Agribusiness Industry

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Career Coach

Juan Leung Li

Juan draws on his own career journey and his experience supporting tech entrepreneurs and executives to coach students. Most career paths look like a straight line in hindsight -- those cases are rare. In reality, discovering fulfilling jobs and leading impactful... View Details

Keywords: Entrepreneurship; Angel Investing; Financial Services (All); Corporate Finance; Financial Services (All); Investment Banking; Financial Services (All); Venture Capital; Financial Services (All); Startup - Founder; Entrepreneurship; Startup - Joiner; Entrepreneurship; Technology

06 Jun 2005
What Do You Think?

Is a “Level Playing Field” a Good Thing?

a level playing field with big business that can spend millions, perhaps billions, to launch a new product or service." Others set forth reasons for inequities in international competition and how they... View Details

Keywords: by James Heskett

Web

Training Materials - Research Computing Services

Training Training Materials 3ms Research Computing Services offers training on a wide range of topics. Whether you are looking to review a training workshop you attended or learn new skills at your own self-directed pace, take a look at... View Details

December 1999 (Revised December 2000)
Case

Charles Schwab: A Category of One

By: Stephen P. Bradley and Thomas H. Esperson

Examines Charles Schwab's on-line discount brokerage firm and questions whether or not Schwab has effectively balanced the old and new world of stock trading, and has remained a leader between giants like Merrill Lynch and Internet pure plays like E-Trade. Also looks... View Details

Keywords: Financial Institutions; Banks and Banking; Technological Innovation; Goals and Objectives; Growth and Development Strategy; Growth Management; Competition; Competitive Strategy; Competitive Advantage; Banking Industry; Financial Services Industry

2007
Chapter

Postcards from the Edge: A Review of the Business and Environment Literature

By: Andrew A. King and Luca Berchicci

Environmental issues, while of growing interest, have been outside the main focus of business scholarship. This position on the periphery may have been a good thing. It allowed scholars of business and the environment to consider unusual theories and evaluate... View Details

Keywords: Corporate Governance; Governing Rules, Regulations, and Reforms; Research; Environmental Sustainability; Competitive Advantage

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June 2005 (Revised April 2008)
Case

Whole Foods Market, Inc.

By: John R. Wells and Travis Haglock

Can a short-sleeved, sandal-wearing, college dropout create a company manifesting love, joy, and happiness? Chainsaw John Mackey did. This CEO took a five-month sabbatical to hike the Appalachian Trail. More credentials: Sales-per-square foot of $690 and rising. Hiring... View Details

Keywords: Management Style; Motivation and Incentives; Food; Management Practices and Processes; Groups and Teams; Success; Leadership Style; Management Teams; Business Growth and Maturation; Emerging Markets; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

crowdsourcing comes in-defining a challenge and offering an incentive, whether in status or money, can get people to self-select as resources to you. You may even want to hire some of them. So this strategy can play into talent acquisition in addition to generating... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

31 Oct 2007
HBS Case

Climate Change Puts Heat on GMs

What is the responsibility of business regarding social issues? And how does that jibe with maximizing profits? In "UBS and Climate Change—Warming Up to Global Action?" Associate Professor Felix Oberholzer-Gee and Professor Forest Reinhardt present the... View Details

Keywords: by Julia Hanna; Energy; Utilities

13 Feb 2006
Research & Ideas

When Gender Changes the Negotiation

they do when negotiating for themselves; no such difference emerges among male negotiators. Again with Babcock, we asked a large group of executives to negotiate compensation for an internal candidate for a new View Details

Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn

September 2009 (Revised November 2010)
Case

Marquee: The Business of Nightlife

By: Anita Elberse, Ryan Barlow and Sheldon Wong

In December 2008, nightlife impresario Noah Tepperberg celebrated the fifth anniversary of his New York City nightclub Marquee. While most clubs are over within their first one-and-a-half years, Tepperberg has succeeded in keeping Marquee one of NYC's hottest clubs for... View Details

Keywords: Forecasting and Prediction; Cost Management; Marketing Strategy; Competitive Strategy

December 2001 (Revised April 2003)
Case

Financing PPL Corporation's Growth Strategy

By: Benjamin C. Esty and Carrie Ferman

PPL Corp., an electric utility in Pennsylvania, needs to finance $1 billion of peaking plants as part of its new growth strategy. In February 2001, Steve May, director of finance for PPL's Global Division, is responsible for recommending a finance plan. After... View Details

Keywords: Financial Management; Financial Instruments; Project Finance; Financial Strategy; Corporate Finance; Leasing

Article

Adding Value by Talking More

By: Robert S. Kaplan, Derek A. Haas and Jonathan Warsh

The prevailing fee-for-service payment model has led health care administrators and physician practices to impose severe constraints on the time physicians spend talking, for which they are reimbursed poorly or not at all. New value-based reimbursement models, however,... View Details

Keywords: Value Creation; Cost Management; Health Care and Treatment; Customer Focus and Relationships; Health Industry