Publications

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2020
Working Paper

Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of Globalization

By: Rawi Abdelal

Every order is a bargain with disappointments and trade-offs. Thus is every order an unstable equilibrium. The first era of globalization, circa 1870–1914, created both international prosperity and domestic instability. That instability was fully realized during the... View Details

Keywords: Centrism; Populism; Globalization; History; Balance and Stability; Economic Systems; Government and Politics; Learning

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26 Mar 2007
Research & Ideas

Learning from Failed Political Leadership

to change people's minds. In order to do this, he or she must be a good persuader (part salesperson, part teacher), skills that some business leaders ignore as unimportant. Being decisive is ineffective if employees can't be convinced to follow the new strategy—this is... View Details

Keywords: by Martha Lagace

May 2013
Article

Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction Surveys

By: James Merlino and Ananth Raman

The Cleveland Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys,... View Details

Keywords: Health Care and Treatment; Customer Satisfaction; Health Industry; Cleveland

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April 2011 (Revised April 2012)
Case

Angels in British Columbia

By: Josh Lerner, Thomas Hellmann and Ilkin Ilyaszade

The case study provides an overview of the angel investment practices and describes government policies towards angel and venture capital investing in British Columbia, Canada. It focuses in particular on the Equity Capital Program (BCECP henceforth), which provides... View Details

Keywords: Venture Capital; Private Equity; Investment; Policy; Taxation; Performance Improvement; Programs; British Columbia

26 Mar 2020
News

Real Leaders: Oprah Winfrey and the Power of Empathy

Web

Summer Venture in Management

07 JUN 2021 MBA Voices The Value of the HBS Case Method - Lessons from an SVMP Participant 01 JUL 2020 MBA Voices How SVMP Helped Me Take My Next Steps (2+2) and Find Myself 18 FEB 2020 MBA Voices LIFELONG CONNECTIONS AT SVMP 27 Jun 2019... View Details

April 2010
Case

School of One: Reimagining How Students Learn

By: Stacey M. Childress, James Weber and Matthew Adams Haldeman

School of One was a start-up with a new approach to learning. Instead of one teacher delivering the entire math curriculum to a class of 20-25 students, School of One utilized a technology platform that allowed several teachers to collectively oversee the learning of a... View Details

Keywords: Entrepreneurship; Learning; Innovation and Invention

14 Aug 2017
News

Leaders Born in Darkness

Research Summary

Business Leadership Coalitions

By: James E. Austin

This multiyear research project has been studying the creation and functioning of the organizations business leaders have created in order to mobilize their collective capabilities to address significant issues and problems facing them and their communities. These... View Details

March 2011 (Revised March 2014)
Case

The IASB at a Crossroads: The Future of International Financial Reporting Standards (A)

By: Karthik Ramanna, Karol Misztal and Daniela Beyersdorfer

What are the major challenges to the continued growth of IFRS worldwide? Should countries be encouraged to pursue "full adoption" of IFRS or should each country determine its own IFRS "convergence" strategy? Given the limitations of governance and... View Details

Keywords: International Accounting; Emerging Markets; Financial Reporting; Global Strategy; Fair Value Accounting; Corporate Governance; Standards; Adoption; Growth and Development Strategy

2010
Book

Different: Escaping the Competitive Herd

By: Youngme Moon

Every few years a book-through a combination of the author's unique voice, storytelling ability, spirit, and insight-simply breaks the mold. Youngme Moon's DIFFERENT is that kind of book, a book for "people who don't read business books...," a book that feels like an... View Details

Keywords: Communication Intention and Meaning; Entrepreneurship; Innovation and Invention; Marketing; Creativity; Competition

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19 Jun 2019
News

Faculty Books in Brief: Summer 2019

23 Oct 2017
News

A Glimpse Into the World's First Italian-Food Theme Park

The Peacemaker's Code

- WINNER OF THE "NATIONAL INDIE EXCELLENCE AWARD" FOR BEST SCIENCE FICTION (2021).
- Currently in development as a TV Series.

The book's many themes—war & peace, history, strategy, negotiation, leadership,... View Details

05 Feb 2013
First Look

First Look: Feb. 5

band in 1927, and that the broadcasters themselves were divided at the FRC's hearings. Paper: http://www.tobinproject.org/sites/tobinproject.org/files/assets/Moss%20Lackow%20Capturing%20History%20%281.16.13%29.pdf What Roger Fisher Got Profoundly Right: Five Enduring... View Details

Keywords: Sean Silverthorne

September 2014 (Revised March 2017)
Case

Humanitarian Assistance/Disaster Relief: What Can We Learn from Commercial Supply Chains?

By: Willy Shih and Margaret Pierson

Organizing speedy and efficient supply operations for unpredictable major natural disasters was a continuing challenge for the U.S. military, and the 2010 earthquake in Haiti was both unique in its operational scope and political complexity. As he reviewed the... View Details

Keywords: Supply Chains; Humanitarian Assistance; Disaster Relief; Distribution; Logistics; Supply Chain; Supply Chain Management; Operations; Distribution Industry; United States; Haiti

October 26, 2023
Article

How to Connect Employees to Your Company’s Purpose

By: Hubert Joly

We know making a noble corporate purpose — that is, one aimed at doing something good in the world — come to life is both important and hard. Emerging practices from leading companies show that the journey is not about top-down messaging. If anything, it’s about... View Details

Keywords: Mission and Purpose; Employee Relationship Management

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May 2023
Course Overview Note

Space: Public and Commercial Economics (SPACE)

By: Matthew C. Weinzierl

SPACE is a course with two goals: to use the tools of economics to better understand the rapidly evolving space sector, and to train the next generation of commercial space leaders. We pursue these goals through a systematic study of the growing space economy,... View Details

Keywords: Industry Growth; Aerospace Industry