by Michael Raynor - Publications - Faculty & Research

31 Dec 2012
Research & Ideas

Most Popular Stories of 2012

Power of Conversational Leadership Published: July 23, 2012 Communication is always a challenge, especially in multinational corporations. Boris Groysberg and Michael Slind discuss why it makes sense to adopt the principles of... View Details

Keywords: by Staff

20 Jun 2018
News

Here's what CEOs actually do all day

05 Jun 2019
News

When Customers Want to See the Human Behind the Product

17 Jan 2013
News

Reshoring manufacturing: Coming home

March 1998 (Revised March 1999)
Case

Dell Online

By: V. Kasturi Rangan and Marie Bell

Dell started online commerce for its PCs in 1996, and by 1997 had achieved a sales rate of $3 million a day. The case describes the internal process that led to these dramatic results and poses the question of how the firm should leverage this activity to meet Michael... View Details

Keywords: Consumer Behavior; Market Transactions; Goals and Objectives; Business Processes; Distribution Channels; Internet and the Web; Information Infrastructure; Competitive Advantage; Computer Industry; Retail Industry

Citation

Educators

Purchase

25 Oct 2020
News

How Consumers Really Use Online Reviews

2020
Book

The Power of Experiments: Decision-Making in a Data-Driven World

By: Michael Luca and Max H. Bazerman

Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of changes to an... View Details

Keywords: Experiments; Randomized Controlled Trials; Organizations; Decision Making; Analytics and Data Science; Management Analysis, Tools, and Techniques

Citation

Find at Harvard

Purchase

05 Mar 2018
News

Our Newest Culture Warriors: Activist C.E.O.s

24 Jun 2016
Op-Ed

Why Brexit is a Big Deal

The consequences of yesterday's vote by the British people to leave the European Union will be far-reaching, but there is no reason for global markets to panic. Brexit is a vote against the European Union. Once heralded as the engine of... View Details

Keywords: by John Quelch

18 Sep 2015
News

Better Value in Health Care Requires Focusing on Outcomes

01 May 2020
In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change. We asked faculty members affiliated with the Business and... View Details

Keywords: by Danielle Kost

23 Sep 2011
News

Environmental policy globalisation means better reporting

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

Business; and Monica Higgins, Career Imprints: Creating Leaders across an Industry; and Michael Porter coauthored Redefining Health Care. By virtually any standard, it's an underperforming industry. —Richard... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

What are the first things you should do in your new post? In this e-mail Q&A, Michael Watkins offers strategies that he researched while preparing his new book, The First 90 Days: Critical Success Strategies for New Leaders at All... View Details

Keywords: by Martha Lagace

30 Oct 2015
News

Can Providers and Insurers Team Up to Fix Health Insurance?

28 Apr 2015
News

Data Science Contest “Keeping it Fresh”: Predict Restaurant Health Scores

08 Jan 2015
News

Healthcare strategy 2015 — Back to the basics: 12 key thoughts

06 Dec 2004
What Do You Think?

Why Do Managers Fail to Act on Their Predictions?

or not on my watch anyhow." (Jamal Barghouti). A dominant theme concerned the bias in the market toward addressing short-term challenges, caused in large part by what Robin Chacko described as the "impatient" investor. As... View Details

Keywords: by James Heskett

05 Jul 2010
News

Tech customers question industry's takeover spree

08 Nov 2010
News

Publications