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February 2019
Teaching Note

Talent@Tencent

By: Tarun Khanna

Late in 2016, two senior human resources (HR) executives at Tencent Holdings (Tencent), China’s leading Internet services firm, are assessing the effectiveness of the company’s talent management practices in responding to Tencent’s sustained hypergrowth. Over the... View Details

Keywords: Talent and Talent Management; Employees; Retention; Entrepreneurship; Employee Relationship Management; Web Services Industry; China

June 2010
Teaching Note

Google Inc. and Google Inc. (Abridged)

By: Benjamin Edelman and Thomas R. Eisenmann

Teaching Note for [910032] and [910036]. View Details

Keywords: Web Services Industry

April 2002 (Revised March 2008)
Teaching Note

eBay: The Customer Marketplace (A) and Combating Fraud (B) (TN)

By: Frances X. Frei

Teaching Note for (9-602-071) and (9-602-152). View Details

Keywords: Web Services Industry

June 2001
Background Note

Dot com Business Models

By: Richard L. Nolan

Describes dot com business models. Intended to be used as a handout with a case about dot com companies following case discussion. View Details

Keywords: Business Model; Business or Company Management; Web Sites; Web Services Industry

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January 2001
Background Note

Online Brokers

By: Thomas R. Eisenmann and Alastair Brown

Describes online brokers, companies that use the Internet to help clients identify prospective trading partners and sometimes help their clients complete transactions. First, summarizes the various ways that online brokers create value for their clients. Then analyzes... View Details

Keywords: Business Model; Web Services Industry

August 1999
Case

AOL in the Summer of 1999

By: Stephen P. Bradley and Kelley Porter

Keywords: Internet; Web Services Industry

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October 1998
Case

Excite, Inc.--1998

By: Stephen P. Bradley and Kelley Porter

Reviews recent trends and the evolution of the emerging portal industry, highlighting the competitive position of the industry's major participants. The business model of Excite, Inc., and its major competitors are presented. In addition, the case looks at the new... View Details

Keywords: Competitive Strategy; Business Model; Emerging Markets; Transformation; Market Entry and Exit; Industry Structures; Web Services Industry

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August 1997
Case

Industry.Net (D)

By: Das Narayandas and Christine Steinman

Keywords: Web Services Industry

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August 1997
Case

Industry.Net (C)

By: Das Narayandas and Christine Steinman

Keywords: Web Services Industry

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May 1996
Case

China Internet Corporation: http://www.China.Com

Tells the story of the China Internet Corp. (CIC), which was founded to serve both businesses wishing to conduct electronic commerce within China and those intending to trade with companies within China. The company provides access and advertising to companies; it does... View Details

Keywords: Internet; Growth and Development Strategy; Web Services Industry; China

September–October 2022
Article

Should Your Company Sell on Amazon?: Reach Comes at a Price

By: Ayelet Israeli, Leonard A. Schlesinger, Matt Higgins and Sabir Semerkant

Selling on Amazon allows brands to reach millions of consumers—but that exposure comes with costs. They include smaller margins, more competition, the risk of commoditization, and less knowledge about customers. In this article, the authors present a scorecard to... View Details

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2019
Working Paper

The Impact of the General Data Protection Regulation on Internet Interconnection

By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein

The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on... View Details

Keywords: Personal Data; Privacy Regulation; GDPR; Interconnection Agreements; Internet and the Web; Governing Rules, Regulations, and Reforms; European Union

November 2014
Supplement

The Grommet - Video Supplement

By: Lynda M. Applegate, Karen Gordon Mills, Lena G. Goldberg and Annelena Lobb

Keywords: Retail; Internet and the Web; Entrepreneurship; Product Launch; E-commerce; Retail Industry

01 Dec 2010
News

HBS Contributors Report

budget and fund every area of activity at HBS, from faculty research and doctoral fellowships to technology, student financial aid, and case writing. The new report is also available on the Alumni Web site... View Details

Keywords: meta

01 Dec 2000
News

The Birds and Bees in China

information seemed to be pornography or very clinical information on reproductive health from the government." Shunning risqué material, Kenny's Hong Kong-based Dotlove.com Web site features a wholesome mix of online polls, quizzes, and... View Details

Keywords: News, Library, Internet, and Other Services; Information

01 Jun 2007
News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. What’s to Be Done about... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Oct 2000
News

HBS Alumni Association Board of Directors: President's Report

distance learning while supporting the development of Baker Library's Working Knowledge Web site (www.hbsworkingknowledge.hbs.edu). HBS Clubs Recognizing that clubs must "reinvent" themselves in order to stay current among competing... View Details

February 2007
Article

Here Comes XBRL

By: Robert G. Eccles Jr., Liv A. Watson and Mike Willis

Keywords: Internet and the Web; Information

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2013
Working Paper

Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

By: Sunil Gupta

As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spend by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard online... View Details

Keywords: Internet and the Web; Digital Marketing

06 Dec 2021
News

3-Minute Briefing: Bonnie Kintzer (MBA 1987)

magazine’s current readership is 13,091,000. It is the third-largest monthly, paid magazine in the United States—and we’re going to turn 100 in February. Our web properties reach 41.4 million unique visitors monthly and 18 million social... View Details

Keywords: Jennifer Gillespie; publishing; digital transformation; change management; leadership; Publishing Industries (except Internet); Information

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