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Show Results For
- All HBS Web
(3,255)
- People (12)
- News (812)
- Research (1,410)
- Events (17)
- Multimedia (16)
- Faculty Publications (557)
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- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and partners change, and adapt your strategies to the new reality.... View Details
Keywords: by Sean Silverthorne
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
retail. Q: What’s different about the physical storefront in this renaissance of retail? Jill Avery: There’s a lot of experimentation around what a store is and what it could do. In this new worldview, a store has to create a branded View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
(forthcoming) Abstract Researchers have documented many cases in which individuals rationalize their regrettable actions. Four experiments examine situations in which participants go beyond merely explaining away their misconduct to... View Details
Keywords: Sean Silverthorne
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
work in market design are interested in how the rules by which markets are organized influence the behavior of participants. So, when I noticed, back in the early days of eBay, that a lot of auctions received bids right near the end of... View Details
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted by the site during searches or transactions, customers were... View Details
Keywords: by Michael Blanding
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
enterprises seem incapable of transformative innovation, it is due to how we design and manage them, rather than anything inherent in their scale. In fact, Creative Construction argues, if used properly, scale can be an asset, rather than... View Details
Keywords: Dina Gerdeman
- 21 Oct 2014
- First Look
First Look: October 21
well-established organizations to act in new ways is never easy. This book is designed to support business leaders and organizational scholars who are grappling with this challenge by pulling together leading-edge insights from some of... View Details
Keywords: Sean Silverthorne
- 23 Oct 2012
- First Look
First Look: October 23
strategy. Fairness, Efficiency and Flexibility in Organ Allocation for Kidney Transplantation Authors:Dimitris Bertsimas, Vivek F. Farias, and Nikolaos Trichakis Publication:Operations Research (forthcoming) Abstract We propose a scalable, data-driven method for View Details
Keywords: Sean Silverthorne
- 23 Aug 2016
- First Look
August 23, 2016
2016 New York: Palgrave Macmillan Experiences in Liberal Arts and Science Education from America, Europe, and Asia: A Dialogue Across Continents By: Kirby, William C., and Marijk C. van der Wende, eds. Abstract—This book highlights the... View Details
Keywords: Sean Silverthorne
- 21 Jun 2011
- First Look
First Look: June 21
Design in Online Businesses Peter A. ColesHarvard Business School Note 911-066 "Market Design in Online Businesses" characterizes the challenges entrepreneurs may face in creating a... View Details
Keywords: Sean Silverthorne
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
atomically changing how we communicate, interact, imagine, discover, consider, create, and enjoy. Vineet Kumar (Marketing) Steve Jobs may be best remembered for creating products and user experiences that... View Details
- 17 Mar 2015
- First Look
First Look: March 17
relationship, greater partner integration is associated with higher costs, but not with higher product quality. Our results shed light on the subtle interplay between formal and relational contracting. They have important implications for practice, with respect to... View Details
Keywords: Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior. 6th ed., edited by Lawton... View Details
Keywords: Sean Silverthorne
- 16 Sep 2014
- First Look
First Look: September 16
middle of a $1 billion capital expansion in its effort to become a vertically integrated supplier of rare earth minerals, oxides, and metals. After reporting lower than expected revenues and earnings for the second quarter of 2012, management needed to View Details
Keywords: Sean Silverthorne
- 03 Jun 2008
- First Look
First Look: June 3, 2008
on the process and methods that lead to better understand user needs and to foster creativity, and much of the business and design press focus on the role played by designers... View Details
Keywords: Martha Lagace
- 18 Feb 2014
- First Look
First Look: February 18
range of contexts, information costs approach zero. In this chapter, we discuss how sharply reduced information costs enable organizations to engage with communities of developers, professionals, and users for core innovative activities,... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- Research & Ideas
Creating Online Ads We Want to Watch
viewer's attention cannot be purchased by an advertiser but must be gained by the ad. Thus, he is helping advertisers to make online video ads so riveting that users want to watch them. His experimental research looks at the emotional... View Details
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design principles, data minimization, and... View Details
Keywords: Dina Gerdeman
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
decade have been (1) the rise of business ecosystems caused by falling transaction costs; and (2) the empowerment of users caused by the global spread of communication technologies. A business ecosystem is a group of firms that together... View Details
Keywords: by Sean Silverthorne
- 07 Sep 2016
- What Do You Think?
How Can the Threat of Networks Be Reduced?
is this term an oxymoron?) received attention. To some degree, readers adopted a “user beware” stance. This becomes even more relevant in view of the massive hacking of Yahoo’s email user base that was disclosed after the column was... View Details
Keywords: by James Heskett