Publications

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

confidence, and motivation to continue. One manager, noting the need to escape what he called the “psychic prison of continuous improvement,” regularly set aside time to celebrate workplace achievements with... View Details

Keywords: by Dina Gerdeman

Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

lowest costs, and penalizes those who fail to effectively improve patient health. Episode-based or bundled payments for complete cycles of care do the best job of aligning providers’ incentives to deliver... View Details

Web

Skydeck - Alumni

Programs & Events Skydeck Skydeck is the HBS alumni podcast series that features interviews with HBS alumni from across the world of business, sharing lessons learned and their own life experiences. Subscribe on iTunes , Spotify , or... View Details

January 2001 (Revised October 2002)
Case

The American Medical Association-Sunbeam Deal (A): Serpent on the Staff Meets Chainsaw Al

By: Ashish Nanda and Kimberly A. Haddad

Facing dwindling membership and looking to increase its revenue, the American Medical Association (AMA) signed an endorsement deal with Sunbeam Corp., a leader in the small home appliance industry, in August 1997. In the deal, the AMA would receive significant... View Details

Keywords: Conflict of Interests; Organizations; Health Care and Treatment; Health Industry; United States

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December 2020 (Revised April 2021)
Case

IBM Watson at MD Anderson Cancer Center

By: Shane Greenstein, Mel Martin and Sarkis Agaian

After discovering that their cancer diagnostic tool, designed to leverage the cloud computing power of IBM Watson, needed greater integration into the clinical processes at the MD Anderson Cancer Center, the development team had difficult choices to make. The Oncology... View Details

Keywords: Decision Making; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas

Web

Topics - HBS Working Knowledge

Complexity (3) Conflict Management (4) Conflict and Resolution (13) Conflict of Interests (1) Construction (1) Consumer Behavior (173) Contracts (7) Cooperation (3) Cooperative Ownership (1) Copyright (2) Core Relationships (1) Corporate... View Details

Web

Kraft Accelerator

they all have the same goal: get better treatments to patients. Often, the focus is solely on research. Organizations could achieve so much more by building and implementing comprehensive business plans that keep pace with cutting-edge... View Details

May 2014 (Revised March 2016)
Case

Health City Cayman Islands

By: Tarun Khanna and Budhaditya Gupta

Narayana Health (NH) had been successfully delivering affordable high quality tertiary care to the masses in India through its chain of hospitals for over a decade. To encourage the adoption of the NH affordable care delivery model worldwide, Dr. Shetty, Chairman of... View Details

Research Summary

Emotional Experience, Expression, and Regulation

By: Alison Wood Brooks

Once considered irrational, emotions often exert a more profound influence on decision-making and workplace outcomes than logic or reason. Professor Brooks studies emotional experience, emotional expression, and how individuals can regulate their emotions... View Details

17 Nov 2016
Op-Ed

What's Behind the Unexpected Trump Support from Women

percent voted for him—the lowest percentage of all groups--reflecting, perhaps, their concern about the treatment of blacks in the criminal justice system as well as their... View Details

Keywords: by Laura Morgan Roberts and Robin Ely

15 Sep 2021
Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

out negative information so they can plead ignorance and continue harmful behavior. Indeed, it may seem like people are purposely avoiding information to create an “excuse” that frees them from the accountability of their own decisions.... View Details

Keywords: by Kristen Senz

20 Mar 2014
Working Paper Summaries

Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870-1940

Keywords: by Geoffrey Jones & Andrew Spadafora

01 Mar 2024
News

The War Within

psychiatric treatments for PTSD and found Michael Pollan’s How to Change Your Mind, about the new science of psychedelic drugs. “I am not an ‘underground person’ by nature, but I knew I had nothing to lose,”... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

February 2009 (Revised June 2019)
Case

Cleveland Clinic: Transformation and Growth 2015

By: Michael E. Porter and Elizabeth O. Teisberg

The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the... View Details

Keywords: Health; Health Care Operations; Health Care Quality; Health Care; Strategy And Leadership; Strategy Development; Health Care and Treatment; Leading Change; Goals and Objectives; Growth and Development Strategy; Measurement and Metrics; Service Delivery; Organizational Change and Adaptation; Outcome or Result; Health Industry; Cleveland

Web

Systems Integration - Institute For Strategy And Competitiveness

matter where the care is being provided. Care for chronic conditions may be delivered in both types of settings depending on the needs of the patient. For example, in cancer care, initial assessments and... View Details

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details

Keywords: by Dina Gerdeman

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

bondholders who participate and penalize those who do not—all the while complying with securities laws that require equal treatment of creditors holding identical claims. This was the situation facing the... View Details

Keywords: by Stuart C. Gilson

2009
Book

The Innovator's Prescription: A Disruptive Solution for Health Care

By: Clayton M. Christensen, Jerome H. Grossman M.D. and Jason Hwang M.D.

A groundbreaking prescription for health care reform—from a legendary leader in innovation. Our health care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs can promise it for... View Details

Keywords: Governing Rules, Regulations, and Reforms; Health Care and Treatment; Disruptive Innovation; Health Industry; United States

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