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Show Results For
- All HBS Web
(2,083)
- People (6)
- News (646)
- Research (972)
- Events (2)
- Multimedia (10)
- Faculty Publications (339)
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- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
aren't very helpful. Indeed, popular metrics such as customer satisfaction, acquisition, and retention have turned out to be very poor indicators of customers' true perceptions or the success of marketing activities. Often, they're... View Details
Keywords: by Sean Silverthorne
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
conducted now is extremely broad. "There was a lot more than we had first realized," she reported. Nine HBS professors described the research they are conducting on Latin America as well as work they plan to do in the future.... View Details
Keywords: by Martha Lagace
- 04 Dec 2007
- First Look
First Look: December 4, 2007
and Consumer Expectations Authors:Feng Zhu and Marco Iansiti Abstract This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform quality or consumer expectations? Second, when does... View Details
Keywords: Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
Business School Case 409-060 This case illustrates the leadership and management challenges of starting a new firm based on a new business model and how success creates pressures that challenge the work/life balance which was one of the... View Details
Keywords: Martha Lagace
- 15 Apr 2008
- First Look
First Look: April 15, 2008
portable, but with inferior performance characteristics, the Montague folding bicycle has the look, feel, and performance of a standard bicycle. However, while the firm has experienced notable success since its founding, it has yet to... View Details
Keywords: Martha Lagace
- 13 Oct 2015
- First Look
October 13, 2015
contribution is tax-deductible in the contribution year, but both principal and investment earnings are taxed upon withdrawal. Using administrative data from 11 companies that added a Roth contribution option to their existing 401(k) plan... View Details
- 07 Mar 2017
- First Look
First Look at New Research, March 7
fiscal year 2016. CEO Tim Cook commented on a very successful fiscal year 2016 and focused on all the positive financial results. However, Apple’s 2016 annual report was also telling another story. Apple’s total revenue had decreased 9%,... View Details
Keywords: Sean Silverthorne
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
Brian Kenny: In September of 2013, President Obama sent shock waves through American higher education by announcing plans to create a federal rating system that would allow parents and students to easily compare colleges. He said he would... View Details
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
the very successful Singapore office, but O&M India, headquartered in Mumbai, was not so successful, ranked as the fourth largest firm in the country and heading toward number five. In pretty short order, he built it into the top... View Details
- 25 Sep 2012
- First Look
First Look: September 25
advantage. America needs a manufacturing renaissance-for restoring itself and for the global economy as a whole. This will require major changes. Pisano and Shih show how company-level choices are key to the sustained success of... View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
describes the events that took place in the run-up to the 2018 Annual General Meeting, the voting outcome, key perspectives on success factors, and the challenges that The Weir Group faced in the near future. Purchase this... View Details
Keywords: Dina Gerdeman
- 01 Feb 2011
- First Look
First Look: Feb. 1
Administration after World War II. This episode illustrates the increasingly successful claims of social scientists, backed by philanthropic foundations, on business education and the growing appeal of "scientific" approaches to... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
would not be successful without the buy-in and cooperation of both individual examiners as well as the union. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/617027-PDF-ENG Harvard Business School Case 817-025 Financing... View Details
Keywords: Sean Silverthorne
- 29 May 2012
- First Look
First Look: May 29
defines an explicitly formulated "strategy" as the smallest set of choices and decisions sufficient to guide all other choices and decisions, which formally captures the idea of strategy as a plan boiled down to its most... View Details
Keywords: Sean Silverthorne
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
plans they have presented with a 5 percent cutback still doesn't get us to cash-flow positive. This is one of the points, too, that came out of both projects which is, you have to be aware of the receptors in people's minds, their... View Details
Keywords: by Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
the compact arrangement of buildings, efficient use of water and power, and deployment of transit that reduces congestion. Investment and urban planning in three Asian cities are profiled as illustrations. Two sample proformas featuring... View Details
Keywords: Sean Silverthorne
- 19 Sep 2006
- First Look
First Look: September 19, 2006
conservatism. Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company Authors:Øystein D. Fjeldstad and Christian H.M. Ketels Periodical:Long Range Planning Journal 39, no. 2 (April... View Details
Keywords: Sean Silverthorne
- 15 Dec 2015
- First Look
December 15, 2015
California, and the Rothman Institute (RI), a private-practice physician group in metropolitan Philadelphia, illustrate three keys for successful bundling: excellent data on outcomes and costs, proactive management of the patient, and... View Details
Keywords: Carmen Nobel
- 18 Dec 2012
- First Look
First Look: December 18
for anyone hoping to master the new-world skills required of successful business leaders today. As the narrative unfolds, Jim grapples with an array of business crises, some he inherited and some of his own making. As events push this new... View Details
Keywords: Carmen Nobel
- 17 Jan 2012
- First Look
First Look: January 17
full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its... View Details
Keywords: Sean Silverthorne