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Show Results For
- All HBS Web
(1,802)
- News (669)
- Research (935)
- Events (3)
- Multimedia (37)
- Faculty Publications (499)
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
suburb with thousands of high-quality, low-cost items under one roof. A new term -- hypermarché -- was coined to describe this phenomenon. French consumers were lured away from their traditional patronage of small, locally owned stores to... View Details
- 29 Jul 2013
- News
Opening New Markets for Black South African Winemakers
of that, the South African government took notice and responded by negotiating a land purchase for the Seven Sisters, who until that point owned no vineyards and had to contract farmers and a winery to grow grapes. Now Walmart wants to put Seven Sisters in 1,500 US... View Details
Bernard H. Kroger
Kroger is responsible for many innovations in grocery store operations. He was the first to place grocery ads in daily newspapers and was the first grocer to bring meat departments into the store. Starting with one store, he created a... View Details
Keywords: Retail
Robert E. Dewar
With a law degree from Wayne State University, Dewar joined S. S. Kresge (K-Mart) in the legal department. However, he became more interested in business than law and eventually led K-Mart’s huge expansion of retail stores nationwide. He... View Details
Keywords: Retail
Charles D. Tandy
accounting problems and then secured financing for much needed expansion. Drastically reducing Radio Shack’s store size and streamlining inventory while introducing company-branded products, Tandy’s Radio Shack grew to have more than... View Details
Keywords: Retail
Harry B. Cunningham
Cunningham took over S. S. Kresge with a vision to convert the retail chain into a discounter. Cunningham opened the first K-Mart discount store in a Detroit suburb in 1962. When Cunningham embarked on his mission, company sales were $483... View Details
Keywords: Retail
- 01 Oct 1998
- News
Supplying Demand
company's leader is justifiably proud: twelve years ago, he was minding one store - located just down Soldiers Field Road from HBS. Today, he oversees an empire of almost one thousand stores - not bad for... View Details
Keywords: Paul Michelman
- 26 Jul 2017
- Blog Post
“Uncertainty Makes It More Interesting.”
with his friend to define his role and establish an objective for his summer, ten-week term. In addition to participating in the overall marketing plan for the Mexican Tim Hortons, Felipe is responsible for creating a practical, repeatable strategy for opening View Details
Keywords: Consumer Products / Retail
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
costs, Dozie notes that “two years ago it was cheaper to put a store in London than on Victoria Island in Lagos.” That has led Café Neo to prioritize co-locations in offices: Counters inside businesses such as banks and insurance... View Details
- 01 Mar 2012
- News
Robots to the Rescue
approach to order fulfillment is based on the disarming efficiency of small, battery-powered, orange mobile robots. When orders are received, the robots are directed by a complex software application to find and retrieve the desired items, which are View Details
- 07 Oct 2011
- News
Tea’s Time
not just an idea anymore.” Based in San Francisco, Tea’s sales are projected to hit $25 million in 2011. Sold in some department stores (Nordstrom’s, Saks Fifth Avenue, Bloomingdale’s) and children’s clothing boutiques, Tea has seen... View Details
- 05 May 2017
- News
Barnes & Noble Names Demos Parneros CEO
challenge is the sales performance; that’s no secret,” Parneros told the Times. “We’ve got to figure out ways to change things up a little bit and increase traffic.” Parneros told the Times that he sees strengths in the company’s expansion in educational products and... View Details
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
For decades, major retailers offered customers only two methods of purchasing: directly at the store or from catalogs sent through the mail. With the advent of the Internet, retail companies that offered only one or two channels suddenly... View Details
Jack M. Eckerd
Eckerd introduced the self-service retailing model in his drug store operations and, in the process, built the largest drug store retail chain in the South. Eckerd was one of the firsts to recognize the... View Details
Keywords: Retail
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
started to rise, climbing 49 percent in the next decade to nearly 2,500 stores nationwide. The resurgence has lessons for other industries. “Indie bookstores have defied the odds,” Raffaelli says. “What happened in this sector has... View Details
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
men's outdoor shoes and clothing had become saturated. A comprehensive strategy review revealed that the Sport-Man brand could be extended to other apparel lines. Furthermore, its retail footprint in major malls throughout the United States provided an excellent... View Details
- 09 Jun 2015
- News
Building change from the ground up
as the Taliban-influenced south, operating under a firm policy of cultural sensitivity and ethical transparency in a country ranked as one of the most corrupt in the world. When Roshan launched, police were called in to control the crowds waiting outside its flagship... View Details
Beatrice F. Auerbach
In 1938, when Auerbach became president of G. Fox & Company, it is almost certain that she was the only female president of a major department store in the U.S. Auerbach was a pioneer in a number of fair employment practices,... View Details
Keywords: Retail
- 01 Sep 2014
- News
Kresge’s Afterlife
Formerly used to store utensils and cookware, the racks now store the club’s arts-and-crafts supplies. Kitchen equipment Haiti and Jamaica Various charities More than three truckloads of pots and pans,... View Details
Keywords: Dan Morrell
- 01 Mar 2008
- News
Negotiating with Wal-Mart
Wal-Mart, the world’s largest retailer, sold $315.6 billion worth of goods in 2006. With its single-minded focus on “EDLP” (everyday low prices) and the power to make or break suppliers, a partnership with Wal-Mart is either the Holy Grail or the kiss of death,... View Details