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- All HBS Web (1,276)
- Faculty Publications (360)
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Strategic Interactions in Two-Sided Market Oligopolies (revised) Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision... View Details
Keywords: Martha Lagace
- 29 Apr 2014
- First Look
First Look: April 29
Transfers usefully move resources from lowest- to highest-valuation networks, but transfers tend to cause socially costly growth in the Internet's routing table. We propose a market rule that avoids excessive trading and comes close to... View Details
Keywords: Sean Silverthorne
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
account for 96%–97% of this variance. Further analysis reveals that customers report relatively consistent satisfaction across transactions, but that some customers are habitually more satisfied than others. An empirical investigation of the satisfaction of 149,389... View Details
Keywords: Sean Silverthorne
- 01 Dec 1997
- News
The World's Banker
powerful in the world's great capitals, Wolfensohn might nonetheless rank his interactions with village chiefs and local leaders as among the most rewarding of his career. For even as he enjoyed a remarkable career in the private sector,... View Details
- 01 Jun 2009
- News
Magician Turns HBS Upside Down
executive coach who has garnered plaudits from numerous corporate leaders and from celebrities such as Larry King, Woody Allen, and David Letterman (“he’s as good as Houdini”). With a Ph.D. in social psychology, Randal is a... View Details
- 01 Jun 2010
- News
MBAs on a Mission
museum’s “incredibly supportive and creative building committee.” Working with skilled professionals from a wide range of disciplines is something Houston did often in her experience at New York City’s Lincoln Center, first as an HBS View Details
- 17 Jun 2014
- First Look
First Look: June 17
Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to prepare networking professionals for certification exams, as well as social functionalities to let... View Details
Keywords: Sean Silverthorne
- 23 Aug 2011
- First Look
First Look: August 23
Discussion of new model of social enterprise that applies the venture capital model to social enterprise. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/811053-PDF-ENG Redesigning a 401(k) Plan at... View Details
Keywords: Sean Silverthorne
- April 2019 (Revised January 2025)
- Case
Clear Link Technologies, LLC: Driving Sales with Peer Effects
By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
Stanton, Christopher, Richard Saouma, and Olivia Hull. "Clear Link Technologies, LLC: Driving Sales with Peer Effects." Harvard Business School Case 819-072, April 2019. (Revised January 2025.)
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
standards. Who is to blame? The owners of the factory, or the retailers that demand price levels that cannot be met if reasonable safety standards for factory workers are in place? Let's step back and consider this account of an View Details
- 16 Nov 2015
- News
Connecting with Indigenous Traditions
rediscovering authentic and traditional ways to interact with a divine, natural world.” Today, he and Eagan also work as a Fire Keepers, hosting monthly fires and ceremonies near a tipi next to their house, where members of the local... View Details
- 09 Jun 2023
- Blog Post
Learning Curve
also needed interaction with other children. “They also said there were lots of other kids in Houston who needed this,” Melcher observes. The Joy School began in 1997 as an experiment, with just four students—Katie and three others... View Details
- 01 Sep 2012
- News
On a Sound Track
look up to. Someone who’s inspired by the surf or skate team we sponsor will likely identify with our product. If you’re an NBA fan, and you see Derrick Rose wearing Skullcandy headphones, that’s pretty powerful. Social media is another... View Details
- Web
Demo Day | New Venture Competition
Demo Day Semifinalists from both tracks deliver pitches to early-stage investors. New Venture Competition (NVC) Demo Day is a showcase event hosted by the Rock Center for Entrepreneurship and the Social Enterprise Initiative . NVC Demo... View Details
- 02 Oct 2007
- First Look
First Look: October 2, 2007
Working PapersDigital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers Authors:John A. Deighton and Leora Kornfeld Abstract The digital interactive transformation in marketing is not unfolding, as many... View Details
Keywords: Martha Lagace
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
the GFC, firms with higher leverage have Z-scores that are closer to the financial distress range. The data also corroborate two macro-related hypotheses: first, that leverage interacted with currency depreciation had a statistically... View Details
Keywords: Carmen Nobel
- 05 Mar 2013
- First Look
First Look: March 5
and Charles C. HuangHarvard Business School Case 311-093 This note reviews the social media firms in health care that help providers and consumers to interact and their nascent business models Purchase this... View Details
Keywords: Sean Silverthorne
- 01 Oct 1999
- News
The View from the Pit
been a series of interwoven threads. Coming back to HBS has been an opportunity to tie them together," says Senior Lecturer Diana Barrett. The most recent of the three to return to HBS, Barrett joined the faculty in 1998, drawn by her love of teaching, the School's... View Details
Keywords: Judith A. Ross
- 18 Aug 2020
- Blog Post
4 Ways to Make Your Company Conversations Count
recruiting, below are four ways to effectively engage with students during your Company Conversations this year. Implement these best practices and you may find you never want to go back to presentation-style recruiting! Post Materials in Advance Company Conversations... View Details
Keywords: All Industries
- 02 May 2023
- Blog Post
From Harvard Business School to Spotify: Four Lessons in My Journey to Land My Dream Job
interactive experiences. My friends and MBA classmates know how passionate I am about music and this role is nothing short of a dream job for me. In reflecting on my professional journey to get to this point, I wanted to share four pieces... View Details