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  • 02 Sep 2014
  • Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

welfare services leads to an increase in the formation of new companies. (The paper cites a related example: author J. K. Rowling, who wrote the first Harry Potter novel while receiving welfare benefits in the United Kingdom.)... View Details
Keywords: by Carmen Nobel; Health
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

What do you think? Original column Evaluating the decisions of CEOs and their boards used to be straightforward, or so it seemed. During my years of service on corporate boards, if I heard the comment, “we’re here to maximize shareholder... View Details
Keywords: by James Heskett; Retail
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

Geradin Abstract—Many of the largest and most successful businesses today rely on providing services at no charge to at least a portion of their users. For consumers, it is easy to celebrate free service. At least in the short term, free... View Details
Keywords: Dina Gerdeman
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

including cashews, sesame, cocoa, and coffee. In mid-October 2008, Olam's stock price declined to $1 a share from a high of $3.71 in early 2007 as part of the global economic crisis. Verghese had to decide whether to change the firm's... View Details
Keywords: Martha Lagace
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

laboratory to study coach-team matching effects. Clear-cut measures of team performance and precise employment records are publicly available, and the set of teams vying for coaches’ services is comparatively small. Controlling for coach... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

development, service delivery, and project management. They had only small teams and no P&L responsibility. Their charter was to set standards within their areas and to work with others to bring about necessary improvements. . . . The... View Details
Keywords: by Rosabeth Moss Kanter
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

voting information accumulates, shareholder organizations such as Institutional Shareholder Services could use the balloting data to create director scorecards. Such objective information, and any accompanying analysis, would serve as a... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Despite this upheaval, it seemed some businesses were immune to the digital onslaught—companies whose products and services couldn't be easily turned into 1's and 0's and put online. "A television set can't be digitized. A telephone can't... View Details
Keywords: by Michael Blanding
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

changing corporate world beset by reorganization, downsizing, and recession. Of that group, the Bulletin asked four members of the class to share some of their views on sizing up and seizing opportunity. Their discussion gives insights... View Details
Keywords: by Susan Young
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

reward than spending $x/n in different stores. One approach to achieve this convexity in rewards is to create loyalty systems that are tiered. It is often argued that tiered rewards, such as those offered by airlines, hotels, casinos, and financial View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 24 Mar 2015
  • First Look

First Look: March 24

Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2016
  • First Look

November 8, 2016

Abstract—This working paper examines the impact of two entrepreneurs who offered alternative paths to reach their shared goal of a more sustainable world. Yvon Chouinard and Doug Tompkins were respective founders of the prominent outdoor... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

possibilities for expanding by building on the Clinic's platform of service delivery are investigated. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607013 Cluster Mobilization in Mitteldeutschland... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2011
  • First Look

First Look: July 12

Grants David F. HawkinsHarvard Business School Case 111-087 Analyst questions the value of accounting measurement of earnings per share and stock option costs for equity valuation purposes. Purchase this... View Details
Keywords: Carmen Nobel
  • 27 Aug 2008
  • Research & Ideas

Creating Leaders for Science-Based Businesses

effort. "To maintain a leadership position globally, the United States needs high value-added products and services to be the engine of its economy," says HBS professor emeritus Kent Bowen, organizer of the colloquium. "One... View Details
Keywords: by Garry Emmons; Biotechnology; Health
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

positively correlated with the use of e-business practices. However,there is an important distinction between e-buying and e-selling. In e-buying, the likelihood of adoption is increasing in both relative productivity and in market share. By contrast in e-selling, only... View Details
Keywords: Martha Lagace
  • 01 May 2007
  • First Look

First Look: May 1, 2007

as Northern firms shift production to Southern affiliates. This FDI accelerates Southern industrial development. The South's share of global manufacturing and the pace at which production of recently invented goods shifts to the South... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2000
  • Research & Ideas

The Determinants of Corporate Venture Capital Success

these companies. The traditional Xerox product—for instance, a copier—was designed so that it could be operated and serviced in almost any country in the world. This meant not only constraints on how the product was engineered but also... View Details
Keywords: by Paul Gompers & Josh Lerner
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

In it, I compared data collected from the offices of a large marketing services firm to which I had been given unusual access. Here are some data from employee engagement studies, human resource reports, and financial statements that the... View Details
Keywords: by James Heskett
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

business-unit managers choose local measures that influence, but are not necessarily identical to the corporate scorecard measures. The most remarkable transformations and partnerships occur in support functions and shared services, such... View Details
Keywords: by Robert S. Kaplan & David P. Norton
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