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  • All HBS Web  (2,151)
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  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

savings and home equity loans, bank loans have been the critical source of capital for small businesses," Mills says. When Mills arrived at SBA in 2009, the nation was in recession, and lending to small businesses was at a... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

example of IBM reducing electricity consumption significantly between 1990 and 2012 and saving $477 million in the process. The role of academics in this process, she said, is the traditional one: to think clearly, see what is true, not... View Details
Keywords: by Dina Gerdeman
  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the... View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407062 Liz Claiborne and the New Working Woman Harvard Business School Case 407-060 At age 47, with two decades of experience as a lead designer for a Fortune 500 fashion company, Liz Claiborne put her life... View Details
Keywords: Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

from outsourcing may be due to two factors: If the company has outsourced in order to save money, it is probably not focusing on customer needs. Or, if it has outsourced primarily because it is not able to handle the volume of calls... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

challenges to the international resettlement community, Paulson says. “If I knew in the future that some people are going to arrive who had a high chance of finding a job” in a particular area, Paulson says, “then maybe I would know to View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

help senior leaders achieve their goals. Too often, they’re done for short-term gain, but the cost savings are overshadowed by bad publicity, loss of knowledge, weakened engagement, higher voluntary turnover, and lower innovation, which... View Details
Keywords: Dina Gerdeman
  • 20 Jan 2015
  • First Look

First Look: January 20

individuals. Financial inclusion could potentially help these individuals by increasing financial literacy, building credit records, improving savings rates, providing access to loans and other financial products, and, in general, by... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2013
  • First Look

First Look: September 3

each other. On the display-ad side, affected newspapers experience a decrease in display-ad rates. We also find evidence that affected newspapers are less likely to make their content available online. Finally, we estimate that Craigslist's entry leads to $5 billion in... View Details
Keywords: Sean Silverthorne
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the capabilities and limitations of... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

people prefer the action that saves more lives, despite its being more aversive. Our findings shed light on the formation of moral judgment under normative conflict, the conditions for preference reversal, and the potential polarization... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • First Look

First Look: September 5

shared about 640 now-documented good practices. In 2007, the strategic importance of saving time in a decentralized organization through adoption of colleagues' good practices was put to a test. Should the knowledge management tools be... View Details
Keywords: Sean Silverthorne
  • 13 Jul 2010
  • First Look

First Look: July 13

offered. While significant cost savings goals would be realized in part through employee layoffs, he wondered about ITG's ability to deal with these changes. Adjusting its customer portfolio meant that ITG would be pulling back products... View Details
Keywords: Martha Lagace
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

truck. You can input fuel costs, "tire rolling" coefficients, and vehicle weight to quantify the savings of a PACCAR truck versus lower-price alternatives. You can do the same for resale value by individual truck specification... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

that companies are saving money by underpaying their immigrant workers substantially. Although Kerr agrees that many immigrants are underpaid when compared to native workers, he notes that many studies find the average difference in pay... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

created polpa: cans of peeled, finely chopped tomatoes meant to save time without sacrificing flavor. The product was wildly popular with the restaurants that made up the bulk of Mutti customers at the time. Can a canned tomato command a... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

more, inflation-adjusted wages stalled for many, even as consumer spending increased. Where did the money for all this spending come from? Companies borrowed, governments borrowed, and families borrowed. Savings rates approached zero.... View Details
Keywords: by Staff
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

would need to reveal not only the flaws in your current system but also instigate active, ongoing learning and improvement around the company. A fourth option, distinguished from the strategies above because they all involve expected value—making money rather than... View Details
Keywords: by Martha Lagace
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

increased by 9.4% following the first managerial change. Our results highlight the important complementarities between incentives and management practices, especially in developing countries. A back-of-the-envelope calculation that suggests India could View Details
Keywords: Dina Gerdeman
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

you've done on firms' location decisions. Could businesses be doing a better job of that? MP: American businesses should be locating certain activities abroad because that makes them more competitive by enabling them to better penetrate international markets. In some... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
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