Quality Management - Publications - Faculty & Research

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

themselves. This article originally appeared in the Harvard Gazette. Interview has been edited for clarity and length. About the Author Christina Pazzanese is a staff writer at the Harvard Gazette. [Image: iStockphoto/Julia Garan] What View Details

Keywords: by Christina Pazzanese, Harvard Gazette

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

19 Aug 2008
First Look

First Look: August 19, 2008

blurring by retailers have generally increased both inventory levels and gross profit dollars across retail segments. Download paper: http://www.hbs.edu/research/pdf/08-078.pdf New Framework for Measuring and Managing Macrofinancial Risk... View Details

Keywords: Sean Silverthorne

Web

Negotiation Course Online | HBS Online

This course is part of the Leadership & Management track. Introduction to Negotiation Mastery ENROLL NOW No application needed for our certificate programs. Start your journey today! Negotiation Mastery $1,850 Next 8-week session starts... View Details

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

boutiques? (Nanda stuck with small museum shops and specialty catalogs at first, in spite of all the advance publicity.) Is it better to partner with an American product design firm and risk prohibitive expense, or to team up with a less-expensive overseas firm and... View Details

Keywords: by Carmen Nobel; Consumer Products

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

11 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste

enterprise focus. As an undergrad at Stanford, she studied mechanical engineering with a focus on human-centric design. She applied to Harvard Business School because she knew she needed an MS/MBA to gain technical abilities, along with strategy and View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

communities; better quality of life and good jobs. The Justice40 InitiativeDirects 40% of some federal investments to disadvantaged communities.[5] About $29 billion falls under this program.[6] Examples and Current Focus Areas Workforce:... View Details

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

players, poor customer service, and regional variations in quality of care. "By virtually any standard, it's an underperforming industry," says Richard Hamermesh, faculty chair of Harvard Business School's recently formed... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

06 Sep 2022
Blog Post

Student Spotlight: Summer Internships in Business & Environment

joining HBS. Omar Al Mulhem (MBA 2023, Section A), Summer Internship: Summer Associate, Sustainable Investing Team at BlackRock BlackRock is one of the world’s leading providers of investment, advisory and risk management solutions.... View Details

01 Jan 2004
News

D. Ronald Daniel, MBA 1954

Director & Former Managing Partner, McKinsey & Company, Inc. Former Treasurer, Harvard University Return to Alumni Achievement Awards main page EARLIER EDUCATION Wesleyan University, 1952 B.A., Mathematics LIFELONG LESSON FROM HBS "HBS... View Details

02 Jun 2010
What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

today's business school curricula? If so, why? And can they best be addressed? What do you think? Original Article During the course of research for a book I'm writing, I have had the opportunity to talk with a number of managers about... View Details

Keywords: by Jim Heskett

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

to a case are about more than the text itself. Lower student evaluations of a case may not neatly correlate with its quality or effectiveness. Cases whose protagonists join the classroom clearly resonate and may even help students to see... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

management strategy for nonprofits is still relatively uncommon. Oftentimes an organization might be engaged in a partnership at one point or another, or be a member of an umbrella organization ... but it's not really a network approach... View Details

Keywords: by Martha Lagace

11 Sep 2012
First Look

First Look: September 11

conditions on sequence memory. In addition, conscious thought appeared to increase intrusion nowness and arousal. Limitations. The analogue design and healthy participant sample prevent from generalizing results to other populations. Intrusion frequency and View Details

Keywords: Sean Silverthorne

04 Nov 2010
What Do You Think?

Why Do We Chase Stars?

Summing Up Three themes appear to characterize many of the responses to this month's column: (1) leadership talent is portable, (2) the reasons that we chase stars are traceable to human nature, and (3) women have qualities that explain... View Details

Keywords: by Jim Heskett

August 2004 (Revised July 2006)
Case

PROPECIA TM: Helping Make Hair Loss History

By: Marta Wosinska and Youngme E. Moon

In late 1997, Tom Casola, brand manager for Propecia, debates the best approach to market this breakthrough one-a-day pill for hair loss. This launch would be atypical for a prescription drug because of the key position of the consumer. As a result, the team's... View Details

Keywords: Advertising; Communication Strategy; Customers; Marketing Communications; Marketing Strategy; Product Launch; Product; Performance Effectiveness; Problems and Challenges; Quality; Pharmaceutical Industry

Citation

Educators

Purchase

10 Feb 2009
First Look

First Look: February 10, 2009

approaches. Finally, the paper reviews the potential role of regional cooperation in mitigating conflict. Download the paper: http://www.hbs.edu/research/pdf/09-086.pdf An Ounce of Prevention: The Power of Public Risk Management in... View Details

Keywords: Martha Lagace

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

important for review sites such as Yelp to post chronological reviews that reflect current conditions, since hygiene can vary wildly based on new management and staff, the research team says. “Review sites should be careful in making sure... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

April 2019 (Revised October 2019)
Case

Sanjeev Kapoor: The Recipe for Success

By: Boris Groysberg and Mahima Rao-Kachroo

India's most recognized celebrity chef Sanjeev Kapoor has been an integral part of the country's food industry since 1993. As a celebrity chef, Kapoor enjoyed a 17-year run of his hit TV cooking show “Khana Khazana,” published more than 100 cookbook titles in multiple... View Details