Public Goods - Publications - Faculty & Research

08 Jun 2009
Research & Ideas

The Return of the Salesman

A: I think good salespeople are able to read faces and size up prospects well. They are able to empathize with their customers and to see their point of view. They also have to be able to handle rejection well. I recall that the turnover... View Details

Keywords: by Sean Silverthorne; Retail

14 Nov 2006
First Look

First Look: November 14, 2006

1976, it went public in 2002, and was still managed by its two founding partners in 2006. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707012 Cleveland Clinic Harvard Business School Case 607-013... View Details

Keywords: Sean Silverthorne

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

what is clear is that the organization will have to be one that both consumers need and doctors trust, says John A. Quelch, the Charles Edward Wilson Professor of Business Administration at Harvard Business School and Professor in Health Policy and Management at the... View Details

Keywords: by Dina Gerdeman; Health; Technology

15 Jun 2010
First Look

First Look: June 15

identifying the effects of bank credit supply. First, we focus on firms' choice between two close forms of external financing: bank debt and public bonds. By conditioning the sample of firms raising new debt, we can rule out a demand... View Details

Keywords: Martha Lagace

22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

insights and tools one can put into practice. Steven and I describe in detail how to build organizational capabilities, set up a good structure, implement the right processes, and adopt an effective management style. Achieving strategic... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

31 Jan 2012
First Look

First Look: Jan. 31

https://www.mfs.com/wps/FileServerServlet?servletCommand=serveUnprotectedFileAsset&fileAssetPath=/files/documents/news/mfse_pznaa_wp.pdf Marketing and Public Policy: Transformative Research in Developing Markets Authors:Clifford... View Details

Keywords: Sean Silverthorne & Carmen Nobel

30 Jul 2013
First Look

First Look: July 30

Publications 2013 pub Rx: Human Nature: How Behavioral Economics Is Promoting Better Health Around the World By: Ashraf, Nava Abstract—Why doesn't a woman who continues to have unwanted pregnancies avail herself of the free contraception... View Details

Keywords: Anna Secino

30 Apr 2007
Research & Ideas

All Eyes on Slovakia’s Flat Tax

are presently clustered in Eastern and Central Europe. But it is Slovakia—with its 19 percent flat rate—that has captured the world's attention of late, says HBS professor Laura Alfaro. Why? What are the goals and complexities of introducing a flat tax? Is a flat tax a... View Details

Keywords: by Martha Lagace

27 Sep 2004
Research & Ideas

How Leaders Build Winning Streaks

High School, formed teacher teams to take on leadership responsibilities for the school, something that was relatively new in public education. The 40 or so BBC leaders to whom I spoke under Dyke's predecessor multiplied into the 400... View Details

Keywords: by Rosabeth Moss Kanter

17 Jul 2012
First Look

First Look: July 17

establishments in sparse regions, but both groups improve similarly in dense regions, suggesting that density mitigates the power of large establishments to resist institutional pressures. Finally, privately held firms' establishments outperform those owned by View Details