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  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

launch new products or programs, experiment with them, refine them, and even drop them. Digitally mature organizations leverage design thinking, lean start-up, and agile methodologies to power innovation.... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • March 1985 (Revised November 1985)
  • Case

Wilmington Tap and Die

By: Robert S. Kaplan
The general manager of a division manufacturing taps and dies must decide whether to continue a major capital investment program. The program was designed to replace aging mechanical machines with modern, electronically controlled equipment. A post-audit, after an... View Details
Keywords: Capital Budgeting; Investment; Accounting Audits; Cost Management; Technological Innovation; Information Technology; Performance Productivity; Production; Management Analysis, Tools, and Techniques; Manufacturing Industry
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  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

customers is just the starting point. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. No customer gave Steve Jobs and Apple the View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 20 Apr 2010
  • First Look

First Look: April 20

Working Papers Commodity Chains: What Can We Learn from a Business History of the Rubber Chain? (1870-1910) Author: Felipe Tâmega Fernandes Abstract The literature on the rubber boom applied a dependendist view of rubber production in the... View Details
Keywords: Martha Lagace
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

(on Technology & Innovation and Management Research Methodology), the 14-volume encyclopedia now offers users a fully searchable online resource linked to the wider literature and to an associated database of handbooks and journals in the field. Vaporware,... View Details
Keywords: Sean Silverthorne
  • Web

Managing the Future of Work

skills jobs is evolving much faster than educators’ abilities to change curriculum. Podcast Designing Equitable Workplaces 02 JUL 2025 | MANAGING THE FUTURE OF WORK The Harvard Kennedy School's Iris Bohnet and Siri Chilazi on the logic... View Details
  • 2009
  • Working Paper

Gray Markets and Multinational Transfer Pricing

By: Romana L. Autrey and Francesco Bova
Gray markets arise when a manufacturer's products are sold outside of its authorized channels, for instance when goods designated for a foreign market are resold domestically. One method multinationals use to combat gray markets is to increase internal transfer prices... View Details
Keywords: Price; Multinational Firms and Management; Demand and Consumers; Distribution Channels; Business and Government Relations; Sales; Competitive Strategy
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  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

designed to boost responsibility, yet corporate misconduct has persisted—and in many ways worsened, often to the tune of billions of dollars in losses. Perhaps that’s because organizations are still failing to recognize that misconduct is... View Details
Keywords: by Dina Gerdeman
  • January 2009
  • Case

When Supply is of Public Interest: Roche & Tamiflu

The case focuses on the challenges of Roche maintaining a supply network for a global influenza pandemic response initiative based on its antiviral drug Tamiflu. The Roche group is a 40 billion CHF company consisting of a pharmaceutical division and a diagnostic... View Details
Keywords: Global Strategy; Health Pandemics; Distribution; Logistics; Production; Supply Chain Management; Performance Capacity; Pharmaceutical Industry
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  • 28 Aug 2012
  • First Look

First Look: August 28

issues of econometric and scientific uncertainty. As a result, the basis for the broader legitimacy of the WTO is shifting from questions of representation that have long drawn attention to epistemic issues, especially concerning the View Details
Keywords: Sean Silverthorne
  • 13 Mar 2019
  • Blog Post

There's No Quick Shortcut to Success: Zorpads Takes Off

It all started with a smell. Taylor Wiegele and Sierra Smith (both MBA 2017) met with a group of classmates for their FIELD III course, trying to come up with a problem to fix. The course, now an elective, tasks first-year students with creating a View Details
Keywords: Consumer Products / Retail; Consumer Products / Retail
  • August 2000
  • Case

Incat

Incat is a cutting-edge manufacturer of high-speed aluminum catamaran ferries. The company has been an entrepreneurial success story, growing to be the largest private employer in its home state of Tasmania, Australia. By 2000, Robert Clifford, the company's dynamic... View Details
Keywords: Production; Ship Transportation; Decision Choices and Conditions; Manufacturing Industry; Australia
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  • 09 May 2024
  • Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details
Keywords: by Ben Rand
  • June 2006
  • Case

Home Equity Protection

Nearly 70% of households in the United States own their own home and, yet, virtually no household is insured against a crash in housing values. Is there a market for an insurance product, home equity protection, that would provide this protection? Focuses on the... View Details
Keywords: Housing; Insurance; Product Design; Equity; Insurance Industry
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  • 2013
  • Working Paper

Visualizing and Measuring Enterprise Architecture: An Exploratory BioPharma Case

By: Robert Lagerstrom, Carliss Baldwin, Alan MacCormack and David Dreyfus
We test a method that was designed and used previously to reveal the hidden internal architectural structure of software systems. The focus of this paper is to test if it can also uncover new facts about the components and their relationships in an enterprise... View Details
Keywords: Complexity; Applications and Software; Product Design; Pharmaceutical Industry
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  • 07 Jun 2023
  • HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

at Harvard Business School. “It was better designed and nicer to use.” However, when Amazon released its Kindle e-reader three years later, it included an important feature: a connection to wifi that allowed readers to download books more... View Details
Keywords: by Michael Blanding
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

conversely, the flaunting of a busy life and a dearth of leisure time. In addition, people’s relative interest in buying luxury experiences versus luxury products is increasing. Technology has introduced new business models, such as... View Details
Keywords: Sean Silverthorne
  • October 2018
  • Case

P-Will at DISCO

By: Ethan Bernstein, Naoko Jinjo and Yuna Sakuma
From the outside, DISCO—a Japan-based manufacturer of precision tools for semiconductor production devices—appeared to be a rather ordinary company that had achieved rather extraordinary success: it had simultaneously achieved 70% global market share, had lifted its... View Details
Keywords: Human Capital; P-Will; DISCO; Semiconductors; Self-Managed Organizations; Governance; Human Resources; Selection and Staffing; Management Practices and Processes; Management Systems; Organizational Structure; Organizational Design; Semiconductor Industry; Japan
Related
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

http://hbr.org/2011/12/the-ordinary-heroes-of-the-taj/ar/1 Taking Gender into Account: Theory and Design for Women's Leadership Development Programs Authors:Robin J. Ely, Herminia Ibarra, and Deborah Kolb Publication:Academy of Management... View Details
Keywords: Sean Silverthorne
  • Web

Help - Alumni

Magazine content is available online for free. To search class notes and obituaries, login is required. Harvard University Employees Credit Union The Credit Union offers a variety of products and services to the Harvard community. Harvard... View Details