Privacy By Design - Publications - Faculty & Research

26 Aug 2009
Op-Ed

Where Cash for Clunkers Ran Off the Road

cumbersome. Each clunker required dealer salespeople to complete 11 forms, the online computer system set up by Citi was slow and sometimes crashed, and extra workers had to be hired to process C4C claims. Only $145 million of $1.9... View Details

Keywords: by John Quelch; Auto

04 Nov 2002
Research & Ideas

From Lone Star to Team Player

When does a star performer become a corporate nightmare? And what can you do about it? HBS Working Knowledge's Mallory Stark conducted this e-mail interview with Morten Hansen.Stark: Can you describe what you mean by "lone... View Details

Keywords: by Mallory Stark

02 Jun 2014
Research & Ideas

Secrets to a Successful Social Media Strategy

according to Alexa Internet. The business-oriented social network has more than 300 million members, all of whom list their educational and professional achievements on the site in the name of professional networking. Of course, these virtual CVs are also mined View Details

Keywords: by Carmen Nobel

09 Sep 2013
Lessons from the Classroom

Teaching Climate Change to Skeptics

are often shaped more by the political climate than by the actual climate. "The issue has become totally intertwined with political ideology," says Richard H.K. Vietor, the Paul Whiton Chertington Professor... View Details

Keywords: by Carmen Nobel

28 Aug 2006
Research & Ideas

Online Match-Making with Virtual Dates

an assistant professor at HBS in the marketing unit while Ariely is a professor of management science at MIT. Even when we have well-articulated stories about the kind of person we want to meet, we’re often wrong.—Michael Norton While fascinated View Details

Keywords: by Martha Lagace; Publishing

11 Jul 2012
Research & Ideas

Book Excerpt: ’The Future of Boards’

more than timely that a book on the subject by one of the world's great experts on corporate governance, Harvard Business School Professor Jay Lorsch, will be published next week. The Future of Boards: Meeting the Governance Challenges of... View Details

Keywords: by Jay Lorsch

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

in production and economies of scope in distribution. In some industries, Adam Smith's "invisible hand" was gradually tamed by what the historian Alfred D. Chandler Jr. has termed the "visible hand" of professional... View Details

Keywords: by Pankaj Ghemawat

21 Mar 2004
Research & Ideas

Loyalty: Don’t Give Away the Store

that is highly valued by them, but doesn't cost you a lot of money. For example, allocate more services to good customers. This could mean a designated line at the deli counter, or a ten items or less... View Details

Keywords: by Manda Salls; Consumer Products; Retail

28 Aug 2017
Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details

Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining

02 Jul 2024
Book

Five Essential Elements to Build the Capital You Need to Lead

culture, communication, connection, and confidence. Each one of these is a tool or building block for developing and deploying leadership capital. In the chapters that follow, I walk you through these one by one. I tell my own story of... View Details

Keywords: by Dina Gerdeman

01 Mar 2024
News

The War Within

people. The children met for 90 minutes two or three times a week for five sessions and learned visualization and drawing techniques designed to calm them. Over time, Hevchuk began to see results. “A child would draw his house shelled... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

11 May 2015
Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details

Keywords: by Dina Gerdeman; Transportation

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

makers or B2B service businesses, which is a growing segment. “Decisions we make over the next several years will influence large parts of our financial services systems.” Only a relatively tiny number of US small businesses are the high-growth ones funded View Details

Keywords: by Martha Lagace; Banking; Financial Services

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights to be leveraged. These discussions are then translated into action points. Organizations should ensure internal decision-making processes incorporate conflicting points of view, if necessary designating a devil’s advocate or what... View Details

Keywords: by Boris Groysberg and Sarah Abbott

30 Jul 2014
Lessons from the Classroom

Teaching The Deal

is and also the fact that other people might have another mindset." Students also learn not to get snowed by certain tactics that are used by the other party. For instance, the class works on a case in... View Details

Keywords: by Dina Gerdeman; Education

18 Jul 2013
Working Paper Summaries

Cumulative Innovation & Open Disclosure of Intermediate Results: Evidence from a Policy Experiment in Bioinformatics

Keywords: by Kevin J. Boudreau & Karim Lakhani

21 Feb 2005
Research & Ideas

The VC Quandary: Too Much Money

narrow sub-sectors, companies designing very specific types of software, for example. "You'll get market fragmentation and specialization," he said. "Software-only (funds) turned out to be a great bet," Sahlman said.... View Details

Keywords: by Julie Jette; Financial Services

23 Aug 2004
Research & Ideas

Strategy for Small Fish

technologies, services, and products available through the ecosystem. In doing this, niche strategies trade off risk with productivity. Strong economies can often be found by niche players by leveraging a... View Details

Keywords: by Marco Iansiti & Roy Levien

03 Mar 2014
Research & Ideas

Facebook’s Future

people use various online social platforms, makes some predictions. In the first decade of its existence, Facebook, aided by the broad adoption of mobile devices and fast internet connections, emerged as a virtual Cheers bar where people... View Details

Keywords: by Mikolaj Piskorski

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details