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  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

the most interest: “The value of diversification is as true for supply chains as it is for investment portfolios Amazon is just the topic of the article but the same could be said for digital platforms that dominate their industry.” Jacob... View Details
Keywords: by James Heskett; Retail
  • February 2024
  • Case

Does “Matter” Matter? Amazon and Open Standards in the Smart Home Industry

By: Frank Nagle
In early 2023, the smart home industry stood at a pivotal juncture. The recent launch of “Matter” version 1.0, an ambitious interoperability standard developed by the Connectivity Standards Alliance (CSA), promised to unify a fragmented market plagued by incompatible... View Details
Keywords: Digital Platforms; Resource Allocation; Standards; Business Strategy
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    Gil Addo

    Gil Addo is CEO and Co-founder of RubiconMD, a wholly-owned subsidiary of CVS Health. RubiconMD’s digital health platform empowers primary care clinicians with access to virtual specialist support to improve patient care.   Founded in... View Details
    Keywords: Healthcare
    • 16 Nov 2021
    • Blog Post

    How HBS Supported My Career Transitions During and After Graduation

    important foundation, as I work with a large variety of platforms in different verticals. EC (second) year, I took Strategy & Technology with Professor Yoffie, which was my first introduction to the... View Details
    • April 2018
    • Supplement

    Flipkart (B): The Ongoing Battle for India's E-Commerce Market

    By: Sunil Gupta, Das Narayandas and Rachna Tahilyani
    In 2017, both Flipkart and Amazon claimed leadership position in India's recently concluded key annual festive season sale, but it was too early to declare victory. Amazon continues to invest heavily in India. Competition from newer players is increasing. Media reports... View Details
    Keywords: Digital Platforms; Internet and the Web; Competition; Retail Industry; India
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    • June 2005
    • Case

    CarMax

    By: Rajiv Lal and David Kiron
    Carmax is the largest multi-market used car dealer in the U.S., and has no format-to-format competitor in the $375 billion used car market. CarMax is trying to do what some analysts believed to be impossible: sell used cars profitably on a national scale, and at the... View Details
    Keywords: Profit; Brands and Branding; Digital Platforms; Segmentation; Auto Industry
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    • 01 Mar 2017
    • News

    Swimming with the Stream

    customers. Gandhi, who released her first EP, Voices, in October and heads off on tour this month, has done stints at both Spotify and Interscope Records, which provided her with unique insight as she planned promotion and distribution for the EP. Here, she offers an... View Details
    Keywords: Dan Morrell
    • 22 Jan 2019
    • First Look

    New Research and Ideas, January 22, 2019

    sellers’ cost structures and capacities. When fixed costs of entry are high, sellers with small capacities may be deterred from entering the market because of their inability to leverage economies of scale. In this study, we explore one View Details
    Keywords: Dina Gerdeman
    • Web

    Partner with a Student Club - Recruiting

    Insights & Advice 26 Jun 2025 Partner with a Student Club tag Club Events Recruiting Strategies Student Clubs Looking to connect with more students at HBS? Partnering with student clubs is a great way to build relationships, promote your... View Details
    • 24 Mar 2017
    • News

    Alumni New Venture Competition Finalists Named

    solve clotting, infection, and clogging issues. Alumnus: Andrew Jones, MBA 1997 Region: Mid-Atlantic US Pawame: Making solar energy affordable in Africa through a microfinance approach using mobile payments. Alumnus: Alexandre Skander Allegue, PLDA 18, 2015 Region:... View Details
    • 24 Sep 2013
    • First Look

    First Look: September 24

    trust and liking. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45471 August 2013 Journal of Economics & Management Strategy Investment Incentives in Open-Source and Proprietary Two-Sided View Details
    Keywords: Sean Silverthorne
    • Web

    Marketing - HBS Online

    New Credential of Digital Innovation and Strategy Build the skill set and strategic acumen to compete in the digital world through a combination of forward-looking coursework, unique team activities with a diverse global network, and a... View Details
    • June 2022
    • Article

    The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb and the Accommodation Industry

    By: Chiara Farronato and Andrey Fradkin
    We study the effects of enabling peer supply through Airbnb in the accommodation industry. We present a model of competition between flexible and dedicated sellers—peer hosts and hotels—who provide differentiated products. We estimate this model using data from major... View Details
    Keywords: Peer To Peer; Airbnb; Digital Platforms; Market Entry and Exit; Competition; Accommodations Industry
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    • 14 Jun 2011
    • First Look

    First Look: June 14

    dynamics may not converge, but if they do converge, then the limit strategy profiles constitute a subset of the Nash equilibria of the stage game. Download the paper: http://www.hbs.edu/research/pdf/11-126.pdf Quantity vs. Quality:... View Details
    Keywords: Sean Silverthorne
    • September 2000 (Revised October 2006)
    • Teaching Note

    Wildfire Communications, Inc. (A) and (B) (TN)

    By: Joseph B. Lassiter III and John T. Gourville
    Teaching Note for (9-396-305) and (9-396-306). View Details
    Keywords: Business Startups; Performance Effectiveness; Business Processes; Digital Platforms; Business Strategy; Markets
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    • 14 Aug 2019
    • Sharpening Your Skills

    The Manager's Guide to Leveraging Disruption

    one of the forces that threatens established companies can also be a source of salvation: disruptive change. How to Be a Digital Platform Leader The most valuable companies in the world have one thing in common: all are leaders in the... View Details
    Keywords: by Sean Silverthorne
    • 01 Dec 2017
    • News

    Case Study: The Doctor Deficit

    their availability on more than one platform and accept the best offer? That said, there’s less risk in moving quickly than there is in moving slowly. The key business challenge isn’t in contemplating a careful choice between fast and... View Details
    Keywords: April White
    • May 2017
    • Supplement

    Betfair (B)

    By: Ramon Casadesus-Masanell, John Heilbron and Neil Campbell
    Buoyed by success in the market for gambling contracts, Betfair attempts to enter the market for financial products using its exchange model. View Details
    Keywords: Betfair; Exchange; Business Model; Betting; Leisure Industry; Market Design; Digital Platforms; Diversification; Financial Services Industry; Entertainment and Recreation Industry; Europe
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    • Profile

    Fola Folowosele

    bar that I set for myself as well. How has HBS prepared you for your summer internship and long term career? I split my summer into two parts - I interned at PUMA for the first month before spending the rest of my summer as an internal View Details
    Keywords: Consulting; Consumer Products
    • 26 Feb 2018
    • Research & Ideas

    The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

    has grown rapidly at a time when plenty of other industry-disrupting platforms have flourished, including Uber, Craigslist, and Spotify. Airbnb offers listings in 191 countries, and its total number of listings—4 million-—is higher than... View Details
    Keywords: by Dina Gerdeman; Travel