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- 08 Dec 2009
- First Look
First Look: Dec. 8
http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. Staats Abstract In many manufacturing and service... View Details
Keywords: Martha Lagace
- 21 Jul 2009
- First Look
First Look: July 21
categories in the technology world? Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709466 iPremier (A): Denial of Service Attack (Graphic Novel Version) Harvard Business School Case 609-092 Describes an IT... View Details
Keywords: Martha Lagace
- 25 Feb 2014
- First Look
First Look: February 25
Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology underlying people's proclivity to... View Details
Keywords: Sean Silverthorne
- 05 Jul 2006
- First Look
First Look: July 5, 2006
case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=206078 Southern States Communications 806-170 Managers receiving letters claiming that their products or services violate the intellectual property... View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction... View Details
Keywords: Sean Silverthorne
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
Health. Quelch says integrating patient data is crucial to propelling the health care system to become more consumer-centric. Yet with many people concerned about privacy and skeptical about personal data being shared, he believes any... View Details
- 29 Sep 2003
- Research & Ideas
Pride Goeth Before a Profit
commitment to communicating about pride is to tap into a very powerful motivating force. Pride is an intrinsic, deeply seated human emotion, says Katzenbach, one that drives performance in the workplace in a number of ways, from creating and delivering a great product... View Details
Keywords: by Theodore Kinni
- 11 Mar 2014
- First Look
First Look: March 11
consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
http://www.hbs.edu/research/pdf/13-002.pdf The Cost of Friendship Authors:Paul Gompers, Vladimir Mukharlyamov, and Yuhai Xuan Abstract This paper explores two broad questions on collaboration between individuals. First, we investigate what View Details
Keywords: Sean Silverthorne
- 17 Jan 2012
- First Look
First Look: January 17
full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its two high-end View Details
Keywords: Sean Silverthorne
- 10 Jan 2012
- First Look
First Look: January 10
http://people.hbs.edu/mbaker/cv/papers/Investor_Sentiment_JFE_Article_In_Press.pdf Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior Authors:F. Gino and S. Desai Publication:Journal of Personality and Social... View Details
Keywords: Sean Silverthorne
- 08 May 2012
- First Look
First Look: May 8
bicycle sharing service to the city of Paris? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/912022-PDF-ENG Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/912023-PDF-ENG Gene Patents (B) Richard G. Hamermesh and... View Details
Keywords: Carmen Nobel
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
and CEO Dan Schulman was especially vocal: “This decision reflects PayPal’s deepest values and our strong belief that every person has the right to be treated equally, and with dignity and respect,” he wrote in a statement. As the outcry... View Details
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
able—and willing—to pay. The following guidelines can help you leverage disruption to turn ideas into opportunities to create sustainable business advantage. Listen to—and learn from—the market: Identify sources of significant problems that cannot be solved using... View Details
Keywords: by Lynda M. Applegate
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
it's unlikely you've ever put them together just like this, with this same person acting and reacting in quite the same way. Negotiation is a particularly high-stakes form of communication, one that requires the lightning-quick, informed... View Details
Keywords: by Kathleen L. McGinn
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 18 Aug 2009
- First Look
First Look: August 18
members' prior experience working with one another—is one mechanism that helps teams leverage the benefits of diversity in team member experience by alleviating coordination problems that diversity creates. We use detailed project- and individual-level data from an... View Details
Keywords: Martha Lagace
- 19 Aug 2008
- First Look
First Look: August 19, 2008
factors investigated were found to be significant for at least one segment, only consumer price index, personal savings rate, and real gross domestic product were strongly significant. To explore further the dynamics of the segments and... View Details
Keywords: Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
Small, Devin G. Pope, and Michael I. Norton Publication:Social Psychological and Personality Science (forthcoming) Abstract We document an age penalty in racial discrimination: charitable behavior toward African American children... View Details
Keywords: Sean Silverthorne
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
research. Their apprenticeship under Curzon was very interesting, not least musically. Curzon insisted on proper English manners, including torturous English tea service and proper "breaking of the scone." What does breaking a... View Details