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  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

Abstract Purpose-The purpose of this paper is to evaluate the influence of psychological hardiness, social judgment, and "Big Five" personality dimensions on leader performance in U.S. military... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

order and devour a pepperoni pizza at midnight, try tackling next week’s grocery list instead. Researchers from Harvard Business School and the Analyst Institute evaluated a year's worth of customer orders from an online grocer. Their... View Details
Keywords: by Carmen Nobel
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

levels of language skills, communication and performance suffer. Q: You have written about English becoming the primary lingua franca in global businesses. Do you see any dangers in that proliferation? Are there cultural assumptions that... View Details
Keywords: Re: Tsedal Neeley
  • August 2009
  • Case

Bank of America Sports Sponsorship

By: Stephen A. Greyser and John L. Teopaco
A major sports sponsor must decide on new, renewal, or withdrawal from significant relations with teams/leagues/events, using a distinctive approach to assessment. View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Partners and Partnerships; Management Analysis, Tools, and Techniques; Performance Evaluation; Financing and Loans; Marketing Strategy; Sports Industry
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  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

Abstract—People demonstrate an impressive ability to self-deceive, distorting misbehavior to reflect positively on themselves—for example, by cheating on a test and believing that their inflated performance reflects their true ability.... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2013
  • First Look

First Look: September 17

that participants who chose by mind wandering would evaluate their outcome as inferior to participants who deliberated (Experiment 1), participants who used mind wandering as a decision strategy evaluated... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

working; in such cases, employees' performance should be evaluated as much on their adherence to the new standards and processes as on their substantive choices. In this spirit, Levy chose to think of... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 2009
  • Article

Placing the Normative Logics of Accountability in 'Thick' Perspective

By: Alnoor Ebrahim
This article provides a critical reflection on the heavily normative nature of current accountability debates. In particular, it explores three streams of normative discourse on nonprofit accountability: improving board governance, improving performance-based... View Details
Keywords: Fair Value Accounting; Accounting; Governance; Performance Evaluation; Governing Rules, Regulations, and Reforms; Goals and Objectives; Management Practices and Processes; Power and Influence; Social and Collaborative Networks; Organizational Structure; Relationships; Accounting Industry
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  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

years, we've produced sixteen teaching cases, two conceptual notes, and a working paper. Q: The performance problems of U.S. public education are receiving growing attention. How are urban schools performing... View Details
Keywords: by Mallory Stark; Education
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

drive up the cost of capital and curb investment. This paper evaluates the effects of capital controls on firm-level stock returns and real investment using data from Brazil. On average, there is a statistically significant drop in... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

examining performance over time, comparing adopters to non-adopters, and incorporating strategies to overcome selection bias. Evaluations that meet the highest methodological standards are critical to inform... View Details
Keywords: Martha Lagace
  • September 1996 (Revised April 1998)
  • Case

Mobil USM&R (B): New England Sales and Distribution

By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details
Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States
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  • 26 May 2015
  • First Look

First Look: May 26

that individuals who are given time to reflect on a task improve their performance at a greater rate than those who are given the same amount of time to practice with the same task. Our results also show that if individuals themselves are... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

source development. We use DSMs to analyze a sample of matched-pair products—products that perform the same function but that have been developed via these contrasting modes of organization. Our results reveal significant differences in... View Details
Keywords: Martha Lagace
  • May 2008 (Revised September 2014)
  • Teaching Note

TD Canada Trust (A), (B), and (C)

By: Dennis Campbell
Keywords: Performance Evaluation; Banks and Banking; Mergers and Acquisitions; Customer Focus and Relationships; Profit; Balanced Scorecard; Service Delivery; Announcements; Compensation and Benefits; Canada
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  • December 2004
  • Article

Market Valuation and Merger Waves

By: Matthew Rhodes-Kropf and S. Viswanathan
Does valuation affect mergers? Data suggest that periods of stock merger activity are correlated with high market valuations. The naïve explanation that overvalued bidders wish to use stock is incomplete because targets should not be eager to accept stock. However, we... View Details
Keywords: Mergers and Acquisitions; Valuation; Market Transactions; Value; Cash; Stocks; Corporate Social Responsibility and Impact; Bids and Bidding; Market Design; Stock Shares; Accounting Audits; Performance Evaluation
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  • 03 Jan 2017
  • First Look

January 3, 2017

abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/517006-PDF-ENG Harvard Business School Case 117-025 Springfield Hospital One of the key roles of costing systems is to support the evaluation of View Details
Keywords: Carmen Nobel
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

customers by providing them adequate functionality in return for lower prices. The technology of this sort of disruptive innovation offers "good enough" performance along traditional metrics and is supported by a business model... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

evaluation of submitted ideas. Methodology/Approach: The contest held in a hospital cardiac center invited all clinicians and support staff (n = 1,400) to participate. We used the 27-item Learning Organization Survey to measure staff... View Details
Keywords: Dina Gerdeman
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

not clear what exactly corporate accountability reporting is, or how to evaluate its usefulness to different constituencies such as customers, bondholders, shareholders, employees, and communities. It's not clear how it affects managers'... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities

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