Publications

October 2000 (Revised April 2003)
Background Note

Project Finance Research, Data, and Information Sources

By: Benjamin C. Esty and Fuaad Qureshi

Documents the major sources of project finance research and data. It is to be a reference guide for MBA students writing for the elective curriculum course, Large-scale Investment, and for others interested in the field of project finance. View Details

Keywords: Analytics and Data Science; Project Finance; Research; Investment

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17 Mar 2022
News

Pandemic’s E-Commerce Surge Proves Less Persistent, More Varied

20 Jul 2015
Blog Post

My Journey to Working with At Night Management / PRMD Music

From the time I arrived at HBS, I knew that my path to finding a summer internship wouldn’t be very traditional. Although I’ve managed to find others that share my career interests, working in the music industry remains an uncommon path... View Details

Keywords: Entertainment / Media / Sports

March 2002
Background Note

Virtuous Cycles: Improving Service and Lowering Costs in E-Commerce

Illustrates how various elements in a customer's encounter with Internet services relying on physical service (labor-intensive customer support and/or logistics) affect one another. Presents a framework that suggests: 1) that improving service quality in specific... View Details

Keywords: Internet and the Web; Service Delivery; Performance Efficiency; Performance Effectiveness; Service Industry

27 Jul 2023
Blog Post

Buy big, sell small

cofounder of ApnaKlub, a wholesale digital platform that helps kirana owners aggregate their buying power and access credit tools and other services. “These are micro businesses that run on tight margins. If shopkeepers run out of... View Details

Web

Research Areas - Doctoral

how potential application management principles and best practices from other industries can be applied; how the process of innovation can be improved; how principles of strategy and consumer choice can be utilized; how information View Details

17 Jul 2019
Blog Post

Tech for the People

HBS Leadership Fellow Henry Tsai (MBA 2017) was working as a technology and innovation advisor in the San José mayor’s office in the fall of 2017 when he began thinking about the plight of families forced from their homes during natural... View Details

05 Nov 2007
Research & Ideas

The Changing Face of American Innovation

traditional applications like mechanical patents. Quantifying these technology differences is very important for business managers and public policymakers, but these differences also provide researchers an empirical foothold for... View Details

Keywords: by Sarah Jane Gilbert; Technology

Experimentation Works: The Surprising Power of Business Experiments

* Top 10 Technology Books of 2020 (Forbes)
* 10 Best Business Books of 2020 (Inc. Magazine)
* Top Shelf Pick of Best Business Books 2020: Technology & Innovation (Strategy + Business)
* 9 Best Business Books for 2020... View Details

Blog

Evolving Executive Education: Five Lessons from the Senior Associate Dean

safe, and with sudden shifts in customer behavior. Of course, the business environment was changing rapidly before 2020. Globalization, new technologies, climate change, and other trends were already disrupting markets. The pandemic... View Details

Web

Courses - Entrepreneurship

platform for understanding the challenges facing a general manager. Building on the foundation laid by other RC courses, The Entrepreneurial Manager (TEM) will provide students with an understanding of issues facing entrepreneurs and an... View Details

28 Aug 2006
Research & Ideas

Online Match-Making with Virtual Dates

interactions, Frost and Norton are also exploring the social implications of people seeking relationships online and the possibility for technology to influence the initial tone and trajectory of relationships. One obstacle they noticed... View Details

Keywords: by Martha Lagace; Publishing

June 2021
Article

Developing a Value Framework: Utilizing Administrative Data to Assess an Enhanced Care Initiative

By: Casey J. Allen, Jarrod S. Eska, Nikhil G. Thaker, Thomas W. Feeley, Robert S. Kaplan, Ryan W. Huey, Ching-Wei D. Tzeng, Jeffrey E. Lee, Steven J. Frank, Thomas A. Aloia, Vijaya Gottumukkala and Matthew H.G. Katz

We used national administrative data to assess multiple domains of value associated with enhanced recovery pathways for patients undergoing pancreatic surgery. Value metrics included in-hospital mortality, complication rates, length of stay (LOS), 30-day readmission... View Details

Keywords: Value-based Health Care; Health Care and Treatment; Analytics and Data Science; Outcome or Result; Measurement and Metrics; Performance Improvement

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November 2018
Case

Komatsu Komtrax: Asset Tracking Meets Demand Forecasting

By: Willy Shih, Paul Hong and YoungWon Park

Komatsu's Komtrax system started as a way of remotely monitoring and tracking equipment for the purpose of improving operational efficiency. This case follows its evolution towards other uses including demand forecasting for its sales, marketing, and production... View Details

Keywords: Big Data; Manufacturing; Manufacturing Industry; Data Strategy; Internet Of Things; Construction; Production; Analytics and Data Science; Strategy; Performance Efficiency; Forecasting and Prediction; Industrial Products Industry; Construction Industry; Japan

May 2004 (Revised June 2004)
Case

Sarvega

By: Paul A. Gompers and Vanessa del Valle Broussard

David Cowan, general partner at Bessemer Venture Partners, has taken the lead on Sarvega, a Bessemer-backed company that was recently orphaned by the departure of one of Bessemer's other general partners. Cowan must decide whether to reinvest in Sarvega and, if so,... View Details

Keywords: Decisions; Venture Capital; Investment; Governance Compliance; Resignation and Termination; Negotiation Deal; Partners and Partnerships; Information Technology Industry

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30 Jan 2018
First Look

January 30, 2018

for stretching the organization’s mission. While some may be able to deepen their existing funder relationships, others may need to find new funders to match. Third, the decision to zig or zag may create gaps in organizational... View Details

Keywords: Sean Silverthorne

September 2020 (Revised September 2021)
Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details