Publications

12 Dec 2006
First Look

First Look: December 12, 2006

populations. The authors call it "catalytic innovation." Based on Clayton Christensen's disruptive-innovation model, catalytic innovations challenge organizational incumbents by offering simpler,... View Details

Keywords: Martha Lagace

April 2021
Case

Glass-Shattering Leaders: Jack Rivkin

By: Boris Groysberg and Colleen Ammerman

Jack Rivkin’s innovative approach to hiring, developing, and retaining employees created opportunities for female analysts to thrive at the equity research department he led, and also made the entire department more effective. Rivkin fostered a culture of gender... View Details

Keywords: Gender Inclusivity; Leadership; Organizational Culture; Gender; Talent and Talent Management

Web

General Management Curriculum - Faculty & Research

Economy) Hakeem I. Belo-Osagie Fall 2025 Q1Q2 3.0 Doctoral Programs Faculty from the General Management unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the... View Details

17 Jan 2011
Research & Ideas

Being the Boss

shaking your head, so I have to ask, actively, if everything is OK. Q: What are you working on next? A: My next book is on leadership for innovation—on what kind of leadership is most appropriate if sustained breakthrough innovation is... View Details

Keywords: by Carmen Nobel

30 Mar 2003
Research & Ideas

The Future of IT Consulting

have been several. First, innovation in frameworks and methodologies along with trained professionals have provided value-added services uniquely available from the consulting firm. For example, the Boston Consulting Group and McKinsey... View Details

Keywords: by Sarah Jane Johnston; Consulting

03 Mar 2009
First Look

First Look: March 3, 2009

Exploration creates new knowledge, enabling organizations to innovate and adapt to changing conditions. Enduring organizational performance requires ambidexterity, the ability to sustain both exploration and... View Details

Keywords: Martha Lagace

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

like-minded people to spend less time commuting to and from work and more time discussing innovative new ideas with one another. Plus, she notes, other studies have shown that remote work can actually increase productivity, employee... View Details

Keywords: by Jay Fitzgerald

06 Jan 2014
Working Paper Summaries

Mechanisms of Technology Re-Emergence and Identity Change in a Mature Field: Swiss Watchmaking, 1970-2008

Keywords: by Ryan Raffaelli; Consumer Products; Apparel & Accessories; Fashion

November 2019 (Revised December 2019)
Case

Marcus by Goldman Sachs

By: Rory McDonald, Samir Junnarkar and David Lane

Five years on from the 2008 financial crisis, Goldman Sachs remained wounded. Revenues at the global investment bank had stagnated below pre-crisis levels, and the firm had yet to rebound from a substantial decline in securities-trading revenues. Marcus by Goldman... View Details

Keywords: Corporate Entrepreneurship; Banks and Banking; Innovation Leadership; Growth and Development Strategy; Growth Management; Organizational Culture; Financial Services Industry; United Kingdom

05 Jun 2023
What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

positions believe is vital to future innovation and success. It’s not that Gen Zers want to do nothing or even less. It’s just that they want to achieve in their own way and in their own sweet time. Who’s to say which of these formulas is... View Details

Keywords: by James Heskett

29 Jan 2013
First Look

First Look: Jan. 29

organizational boundaries and organizational designs. We suggest that when critical tasks can be modularized and when problem-solving knowledge is widely distributed and available, open View Details

Keywords: Sean Silverthorne

24 May 2011
First Look

First Look: May 24

responsibility. Working PapersInducement Prizes and Innovation Authors:Liam Brunt, Josh Lerner, and Tom Nicholas Abstract We examine the effect of prizes on innovation using data on awards for... View Details

Keywords: Sean Silverthorne

01 Mar 2024
News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details

Keywords: Publishing Industries (except Internet); Information

October 2021 (Revised December 2021)
Case

Customer-Centric Design with Artificial Intelligence: Commonwealth Bank

By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo

As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details

Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia