Organizational Development - Publications - Faculty & Research

11 Jan 2017
Blog Post

Leadership and Diversity at HBS

After working in financial services for nearly six years, I realized that the skills needed to succeed for the next 20 years of my career were likely to be different than the ones required at the junior ranks. It was important that I further View Details

Program

Managing Innovation

countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Vice presidents, directors, and other senior managers who have responsibility for... View Details

July 2022
Teaching Note

Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli, Fares Khrais and Menna Hassan

Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details

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21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) Read COVID-19 coverage from Working Knowledge 4. Develop cross-functional teams able to... View Details

Keywords: by Euvin Naidoo

January–February 2023
Article

External Interfaces and Internal Processes: Market Positioning and Divergent Professionalization Paths in Young Ventures

By: Alicia DeSantola, Ranjay Gulati and Pavel Zhelyazkov

We explore how the initial market positioning of entrepreneurial ventures shapes how they professionalize over time, focusing specifically on the development of functional roles. In contrast to existing literature, which has presumed a uniform march toward... View Details

Keywords: Market Positioning; Professionalization; Scaling; Entrepreneurship; Strategy; Business Startups; Growth and Development; Organizational Structure

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26 Apr 2023
In Practice

Is AI Coming for Your Job?

gradually and then suddenly.” Companies will move slowly to deploy generative AI technology like that embodied in OpenAI’s ChatGPT. Harnessing the immense pool of data underlying it will require the development of proprietary... View Details

Keywords: by Kristen Senz; Technology

July 2019 (Revised May 2020)
Supplement

Piramal e-Swasthya (C): A New Name, Bigger Scope, and Public-Private Partnerships

By: Rosabeth Moss Kanter and Joyce J. Kim

In 2010, Anand Piramal acquired the Health Management Research Institute (HMRI), a healthcare venture, and merged it with his original digital healthcare startup Piramal e-Swasthya (PeS), so that PeS became Piramal Swasthya. After acquiring HMRI, Piramal Swasthya... View Details

Keywords: Entrepreneur; Healthcare; Innovation; Emerging Economies; Scaling; Social Enterprise; Entrepreneurship; Health Care and Treatment; Innovation and Management; Emerging Markets; Growth and Development; Organizational Change and Adaptation; Partners and Partnerships; India

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Program

Competing in the Age of Digital Platforms

selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the... View Details

Article

The Evolution of Science-Based Business: Innovating How We Innovate

By: Gary P. Pisano

Science has long been connected to innovation and to business. As early as the late 19th century, chemical companies, realizing the commercial potential of science, created the first industrial research laboratories. During much of the 20th century, large-scale... View Details

Keywords: Entrepreneurship; Governance; Innovation and Management; Risk Management; Research and Development; Science-Based Business; Commercialization

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Research Summary

Overview

ECONOMICS OF THE ADVERTISING AND MARKETING SERVICEC INDUSTRY

Professor Silk’s recent research has been focused on the economics of the advertising and marketing services industry. He has conducted econometric studies of the effects of scale and scope on the... View Details

01 May 2024
What Do You Think?

Have You Had Enough?

organization performance, then on to China trade policies (2012), the importance of immigration (beginning in 2003), women in leadership (2013), the need for an AI czar (2019), and remote work and organizational culture (2020). “I’m... View Details

Keywords: by James Heskett

03 Oct 2023
HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

suspend certain benefit payments, such as 401(k) matching contributions. “These are some of those commonsense things that may not occur to people because they are thinking with their labor hats on and not their general business hat,” Sucher says. 3. View Details

Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54665 forthcoming R&D Management An Exploratory Study of Product Development in Emerging Economies: Evidence from Medical Device Testing in India By: Gupta, Budhaditya, and Stefan... View Details

Keywords: Dina Gerdeman

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Technology & Operations Management - Faculty & Research

the results from one test before placing their next order. Conclusions: This study highlights the considerable impact of physicians' diagnostic test ordering strategies on ED efficiency and patient care. The results also highlight the need to View Details

January 1974 (Revised January 1987)
Case

Gillette Safety Razor Division: Blank Cassette Project

Gillette is trying to decide whether to enter the fast-growing blank recording cassette business. The vice president of new business development is charged with developing a marketing plan to be used as the basis for a go/no go decision. In part, the issue is whether... View Details

Keywords: Organizational Change and Adaptation; Marketing Strategy; Market Entry and Exit; Consumer Products Industry

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January 1990 (Revised September 1994)
Case

Cray Research, Inc.: Preparing for the 1990s

By: Francis Aguilar

Describes the major changes Cray Research faced from 1985 (the time of the original case) to 1990. The dramatic decision to divide the company into two separate firms sets the stage for an analysis of the major strategic and organizational challenges facing senior... View Details

Keywords: Policy; Management Systems; Change Management; Technology Adoption; Business Units; Organizational Structure; Business Strategy; Management Teams; Growth and Development Strategy; Information Technology

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January 2009 (Revised November 2009)
Background Note

Adult Life Stages

By: John A. Davis

This note describes basic concepts of adult life stage theory and summarizes Daniel Levinson's research findings on the adult development of men and women. View Details

Keywords: Transition; Motivation and Incentives; Behavior; Personal Development and Career; Organizational Culture; Gender

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May 2010 (Revised May 2011)
Case

Kent Thiry: "Mayor" of DaVita

By: William W. George and Natalie Kindred

Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's robust, unconventional internal culture. When Thiry joined DaVita in 1999, breaking an important promise to his... View Details

Keywords: Mergers and Acquisitions; Experience and Expertise; Employee Relationship Management; Leadership Style; Organizational Change and Adaptation; Organizational Culture; Personal Development and Career; Integration; Health Industry

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15 Nov 2010
Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

aligning behavior in an organization). The company environment in which go-to-market initiatives are developed and executed: how communication does or doesn't work across internal organizational boundaries;... View Details

Keywords: by Sean Silverthorne; Retail

June 1999
Case

PDQ Manufacturing, Inc.

By: William J. Bruns Jr.

A small manufacturer of car wash facilities has been unable to develop management systems because of rapid growth. Now size dictates the need for such systems because the current personal management style is proving inadequate. View Details

Keywords: Management Practices and Processes; Organizational Design; Organizational Change and Adaptation; Personal Development and Career; Growth Management; Manufacturing Industry

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