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  • All HBS Web  (2,153)
    • News  (394)
    • Research  (1,343)
    • Events  (13)
    • Multimedia  (25)
  • Faculty Publications  (662)
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  • 04 Feb 2014
  • First Look

First Look: February 4

results contribute to the literature on how alternative organizational forms can be designed to solve complex innovation tasks. Download working paper: http://ssrn.com/abstract=2384068 Sharing Design Rights: A Commons Approach for... View Details
Keywords: Sean Silverthlorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

intra-organizational partnerships, facilitating alignment and partnership with external constituents: customers, suppliers, and communities. The Balanced Scorecard: From Measurement To Management We introduced the Balanced Scorecard (BSC) in 1992.1 The BSC measures... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

organizational behavior modifications introduced via temporary incentive programs persist beyond the incentive period. In many cases, achieving team goals requires the cooperation of members of the... View Details
Keywords: Sean Silverthorne
  • 08 May 2007
  • First Look

First Look: May 8, 2007

pillars might keep key insights on organizational decision making from emerging. Finally, there is the need to incorporate major developments that have been generated post-Carnegie School, both within organization theory and in the View Details
Keywords: Martha Lagace
  • 16 Dec 2015
  • Research & Ideas

Why ‘Sleep on It’ No Longer Sounds Like Great Advice

On It? The Effects of Overnight Sleep on Subjective Preference-Based Choice, forthcoming in the Journal of Behavioral Decision Making. Sleeping on a decision may not lead to a happy outcome. ©iStock/vadimguzhva In order to test their... View Details
Keywords: by Michael Blanding; Retail
  • 30 Jun 2009
  • First Look

First Look: June 30

and Drew Westen Publication:Research in Organizational Behavior (forthcoming) Abstract Our goal is to integrate the construct of implicit affect—affective processes activated or processed outside of... View Details
Keywords: Martha Lagace
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

large or small); and what changes to make to pricing terms and product features. Purchase this case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806188 Best Buy Co., Inc.: Customer-Centricity Rajiv Lal,... View Details
Keywords: Sean Silverthorne
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

from the organizational theory and behavioral literature that business historians have not adequately tapped into. Part of the problem is that historians often have to speak to dead people, who naturally are... View Details
Keywords: by Sean Silverthorne
  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

Many companies have tried, with mixed success, to leverage this underused asset by centralizing knowledge management functions or by investing heavily in knowledge management technology. We suggest another approach, one that requires managers to change their View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

Frequent shopping programs that reward customers with discounts or other perks are commonplace in grocery stores, but many are not as effective in influencing buying behavior as they could be, argues HBS... View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

phenomenon in a series of six experiments, testing whether it is possible to write one in such a way to make a customer feel more safe rather than less safe. In one experiment, for example, they presented online participants with the opportunity to View Details
Keywords: by Michael Blanding; Retail
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

organizational knowledge." Joe Violette raises a more practical issue: "Knowledge coaching ... cannot be effectively accomplished on a one-on-one basis. Too few people will benefit ...." Respondents provided possible... View Details
Keywords: by James Heskett
  • 27 Jul 2009
  • Research & Ideas

Social Network Marketing: What Works?

the research with HBS Working Knowledge. Sarah Jane Gilbert: Your research attempted to answer this question: Do friends within a social network influence online buying behaviors of others in the group? What... View Details
Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail
  • 23 Mar 2015
  • Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

Consumers often have the following choice: Either buy something directly from a retailer, or buy it indirectly through an intermediary, which partners with the retailer to attract more buyers. Think... View Details
Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

has to know the answer to four basic questions. Your setting for this span is determined by the kind of behavior you want to see. To ensure compliance with detailed directives, hold managers to narrow measures. To encourage creative... View Details
Keywords: by Robert Simons
  • 07 Nov 2005
  • What Do You Think?

Is Less Becoming More?

Chris Anderson of Wired magazine, who has popularized the concept of the "long tail," about which he is writing a book. It refers to the tendency of consumers to buy a greater variety of things in smaller quantities when the... View Details
Keywords: by James Heskett; Consumer Products
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

concept of a learning organization is one that is "skilled at creating, acquiring, interpreting, transferring, and retaining knowledge and at purposefully modifying its behavior to reflect new knowledge and insights." Although... View Details
Keywords: by Laurie Joan Aron
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

importance of organizational behavior and human resource issues. "That's the toughest part of the business," he said. "The bad hires and arguments are what get me in the pit of my... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

Summing Up How Important is Leadership Gender in Influencing the Way We Work? Any attempt to describe behaviors on the basis of gender runs the risk of stereotyping, generalizing, and generally oversimplifying. As Susan Chipman said in... View Details
Keywords: by James Heskett
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

competition by moving quickly into new cities, balancing the buying power of multinational retailers who were also purchasing merchandise for export, leveraging Beijing Hualian's understanding of the rapidly changing domestic market,... View Details
Keywords: Martha Lagace
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