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  • All HBS Web  (1,759)
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  • March 2001 (Revised May 2001)
  • Case

Corning 1983-1996: Transition at the Top

By: Michael J. Roberts and Michael L. Tushman
Focuses on Jamie Houghton's efforts to revitalize Corning from 1983-1996, including the development of a very strong set of values and culture. The issue centers around Roger Ackerman's rise to president, then chairman/CEO, and his drive to both change the business... View Details
Keywords: Organizational Change and Adaptation; Change Management; Organizational Culture; Management Teams; Strategy
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Roberts, Michael J., and Michael L. Tushman. "Corning 1983-1996: Transition at the Top." Harvard Business School Case 401-034, March 2001. (Revised May 2001.)
  • 29 Aug 2017
  • Book

Using Language to Build a Global Company

Keywords: by Sean Silverthorne; Technology
  • May 2024 (Revised January 2025)
  • Technical Note

Health Care Payment in the United States

By: Robert S. Huckman, Jeff Charca and Craig Garthwaite
This document provides an overview of how various actors (e.g., physicians, hospitals, and other health care providers) are paid in the United States health care system. It is particularly focused on features of the payment system that contribute to strategic decisions... View Details
Keywords: Compensation and Benefits; Organizational Change and Adaptation; Health Industry
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Huckman, Robert S., Jeff Charca, and Craig Garthwaite. "Health Care Payment in the United States." Harvard Business School Technical Note 624-071, May 2024. (Revised January 2025.)
  • June 2016
  • Teaching Plan

The Transformation of Mudo

By: Anthony J. Mayo
Keywords: Organizational Change and Adaptation; Leadership; Family Business
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Mayo, Anthony J. "The Transformation of Mudo." Harvard Business School Teaching Plan 416-065, June 2016.
  • August 1995 (Revised December 1997)
  • Case

Encyclopaedia Britannica (A)

By: Jeffrey F. Rayport
Examines the growth of the CD-ROM publishing industry and its impact on the Encyclopaedia Britannica Co., which chose to ignore it. View Details
Keywords: Information Technology; Organizational Change and Adaptation; Information Publishing; Publishing Industry
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Rayport, Jeffrey F., and Thomas A. Gerace. "Encyclopaedia Britannica (A)." Harvard Business School Case 396-051, August 1995. (Revised December 1997.)
  • 08 Mar 2022
  • Cold Call Podcast

France Telecom: Corporate Restructuring and Employee Well-Being

Keywords: Re: Cynthia A. Montgomery & Ashley V. Whillans
  • May 2022
  • Teaching Note

Volkswagen and Suzuki: A Match Made in Heaven (A)? and An Alliance Breaks Down (B1, B2)

By: Ranjay Gulati and Bradley Turner
Teaching Note for HBS Case Nos. 420-037, 420-038, and 420-039. View Details
Keywords: Alliances; Organizational Change and Adaptation; Organizations; Emerging Markets; Auto Industry
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Gulati, Ranjay, and Bradley Turner. "Volkswagen and Suzuki: A Match Made in Heaven (A)? and An Alliance Breaks Down (B1, B2)." Harvard Business School Teaching Note 422-087, May 2022.
  • December 2021 (Revised September 2022)
  • Case

Moleskine: Daniela Riccardi Turns the Page

By: Ryan Raffaelli and Sarah Gulick
Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details
Keywords: Rebranding; Brands and Branding; Organizational Change and Adaptation; Operations; Planning; Retail Industry; Italy
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Raffaelli, Ryan, and Sarah Gulick. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Case 422-044, December 2021. (Revised September 2022.)
  • 1991
  • Chapter

Inter-organizational Bonds and Intra-organizational Behavior: How Alliances and Partnerships Change the Organizations Forming Them

By: R. M. Kanter and P. S. Myers
Keywords: Alliances; Partners and Partnerships; Organizational Change and Adaptation
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Kanter, R. M., and P. S. Myers. "Inter-organizational Bonds and Intra-organizational Behavior: How Alliances and Partnerships Change the Organizations Forming Them." In Socio-Economics: Toward a New Synthesis, edited by P. R. Lawrence and A. Etzione. Armonk, NY: M.E. Sharpe, 1991.
  • September 1983 (Revised October 1984)
  • Case

Syntex Laboratories (A)

A consulting project involving a mathematical model of the sales force indicates that Syntex Labs should nearly double the size of their sales force and drastically alter their allocation of sales effort to the product line and physician specialties. The questions are... View Details
Keywords: Organizational Change and Adaptation; Strategic Planning; Salesforce Management; Pharmaceutical Industry
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Clarke, Darral G. "Syntex Laboratories (A)." Harvard Business School Case 584-033, September 1983. (Revised October 1984.)
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

a number of categories that will prove important when considering the CEO’s role: Direction: A core function of leadership is setting the strategy for the organization, and setting specific financial goals that the organization will seek to achieve. Identifying View Details
  • 1985
  • Chapter

Managing the New Product Development Process: How Japanese Companies Learn and Unlearn

By: Ken-ichi Imai, Ikujiro Nonaka and Hirotaka Takeuchi
Keywords: Product Development; Organizational Change and Adaptation; Japan
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Imai, Ken-ichi, Ikujiro Nonaka, and Hirotaka Takeuchi. "Managing the New Product Development Process: How Japanese Companies Learn and Unlearn." In The Uneasy Alliance: Managing the Productivity-Technology Dilemma, edited by R. Hayes, K. Clark, and C. Lorenz. Boston: Harvard Business School Press, 1985.
  • September 1989
  • Background Note

Vision Thing

Describes the challenge of creating, communicating, and committing to a "vision" for an organization. Visions are characterized as a critical building block for stimulating a successful major change in an organization. Considers characteristics of a good vision, an... View Details
Keywords: Organizational Change and Adaptation; Mission and Purpose
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Jick, Todd D. "Vision Thing." Harvard Business School Background Note 490-019, September 1989.
  • 1993
  • Chapter

Comprehensive Change Strategies: Beyond Piecemeal Projects

By: R. M. Kanter
Keywords: Change Management; Strategy; Organizational Change and Adaptation
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Kanter, R. M. "Comprehensive Change Strategies: Beyond Piecemeal Projects." In Manufacturing Europe 1994: The International Review of Advanced Manufacturing Technology and Management, edited by Peter Dempsey, 167–69. London: Sterling Publications, 1993.
  • December 2008 (Revised December 2010)
  • Case

Hema Hattangady and Conzerv (A)

By: Michael L. Tushman and David Kiron
This case describes the evolution of a fast-growing Indian energy firm. It illustrates both leadership change as Hema is evolving as a leader, as well as how organization architecture (culture, systems, incentives, and human resources) is evolving. The case highlights... View Details
Keywords: Change; Decision Choices and Conditions; Leadership Development; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Energy Industry; India
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Tushman, Michael L., and David Kiron. "Hema Hattangady and Conzerv (A)." Harvard Business School Case 409-022, December 2008. (Revised December 2010.)
  • November 2001
  • Case

IBM Network Technology (B)

By: Michael L. Tushman
Supplements the (A) case. View Details
Keywords: Organizational Design; Management Teams; Leadership Style; Organizational Change and Adaptation; Change Management; Growth Management; Information Technology Industry
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Tushman, Michael L. "IBM Network Technology (B)." Harvard Business School Case 402-013, November 2001.
  • March–April 2019
  • Article

The Dual-Purpose Playbook

By: Julie Battilana, Anne-Claire Pache, Metin Sengul and Marissa Kimsey
Corporations are being pushed to dial down their single-minded pursuit of financial gain and pay closer attention to their impact on employees, customers, communities, and the environment. But changing an organization’s DNA may require upending the existing business... View Details
Keywords: Hybrid Organizing; Business And Society; Organizational Change and Adaptation; Business Model; Goals and Objectives; Organizational Structure; Leadership
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Battilana, Julie, Anne-Claire Pache, Metin Sengul, and Marissa Kimsey. "The Dual-Purpose Playbook." Harvard Business Review 97, no. 4 (March–April 2019): 124–133.
  • December 2011 (Revised April 2012)
  • Case

Transforming Verizon: A Platform for Change

By: Rosabeth Moss Kanter and Matthew Bird
A new CEO steps into the shoes of his long-time predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before departing, had initiated the company's strategic repositioning. The new CEO reflected on Verizon's recent successes,... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Globalized Firms and Management; Groups and Teams; Telecommunications Industry
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Kanter, Rosabeth Moss, and Matthew Bird. "Transforming Verizon: A Platform for Change." Harvard Business School Case 312-082, December 2011. (Revised April 2012.)
  • October 1994 (Revised January 1995)
  • Case

Rhone-Poulenc (A) and (B) Condensed

Rhone-Poulenc, France's largest chemical firm, has achieved a major position in the United States as the result of an ambitious series of acquisitions. As it expanded in the United States from 1986 to 1990, Rhone-Poulenc management sought to take a "hands-off" approach... View Details
Keywords: Organizational Change and Adaptation; Multinational Firms and Management; Organizational Structure; Chemical Industry; France; United States
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Rosenzweig, Philip M. "Rhone-Poulenc (A) and (B) Condensed." Harvard Business School Case 395-042, October 1994. (Revised January 1995.)
  • September 1993
  • Case

Rhone-Poulenc (B)

Rhone-Poulenc, France's largest chemical firm, has achieved a major position in the United States as the result of an ambitious series of acquisitions. As it expanded in the United States from 1986 to 1990, Rhone-Poulenc management sought to take a "hands-off" approach... View Details
Keywords: Organizational Change and Adaptation; Multinational Firms and Management; Organizational Structure; Chemical Industry; France; United States
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Rosenzweig, Philip M. "Rhone-Poulenc (B)." Harvard Business School Case 394-041, September 1993.
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