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  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

(February 2009) Abstract Pharmacy benefits managers (PBMs) have a unique opportunity to promote public health and generate value in the healthcare system. However, PBMs are largely evaluated on their ability to control View Details
Keywords: Martha Lagace
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

efficient. Entering patient data into a computer can cost doctors valuable patient time.Photo: iStockPhoto However, several studies indicated that when physicians spent extra time entering data themselves, it cut down time spent with... View Details
Keywords: by Dina Gerdeman; Health
  • 20 Dec 2011
  • First Look

First Look: December 20

feedback influence order quantities. We find that the portion of mismatch cost due to adjustment behavior exceeds the portion of mismatch cost due to level behavior in three out of four conditions.... View Details
Keywords: Carmen Nobel
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

growing concern that such regulation may simply shift production to unregulated regions, potentially increasing overall carbon emissions in the process. Carbon tariffs have emerged as a possible mechanism to address this concern by imposing carbon View Details
Keywords: Sean Silverthorne
  • 22 Apr 2014
  • First Look

First Look: April 22

vertically integrating by bringing marketing and logistics operations in-house. The company's leadership is excited about future growth opportunities but also concerned about the impact of VP Group's growth on its entrepreneurial culture.... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

While the knowledge sharing benefits of clusters takes off, the liability of institutionalization rise steadily as a function of time. These costs consist primarily of foregone flexibility resulting from persistence of established... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • 27 Mar 2012
  • First Look

First Look: March 27

imprisonment increased around 1980, a period that coincides with the "Reagan revolution" in economic matters. We build an economic model where beliefs about economic opportunities and beliefs about punishment are correlated. We... View Details
Keywords: Carmen Nobel
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

  Working PapersCompeting Ad Auctions: Multi-homing and Participation Costs Authors:Itai Ashlagi, Benjamin Edelman, and Hoan Soo Lee Abstract We model competing auctions for online advertising, with attention to the participation View Details
Keywords: Martha Lagace
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

competition, identifying opportunities to enhance global perceptions, and shoring up weaknesses." The Unglobal Consumer The "Unglobalization" of Markets: Japan after Twenty Years Hirotaka Takeuchi, Dean, Hitotsubashi... View Details
Keywords: by Working Knowledge editors
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

the draw anymore. By conducting a series of diagnostics, companies in any industry can quickly identify the most promising opportunities. This article shows how to conduct customer, portfolio, and competitor diagnostics to pinpoint the highest-potential View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 19 Nov 2019
  • Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

which was historically plagued by frictions, is becoming potentially more accurate, efficient, and cost effective. For small-business lending, technology is changing the game, providing access to capital for more small businesses that... View Details
Keywords: by Karen G. Mills; Financial Services
  • 04 Jun 2013
  • First Look

First Look: June 4

experimenter who had made them wait, or not interrupting at all. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=44857 Measurement Errors of Expected Returns Proxies and the Implied Cost of Capital By: Wang, Charles C.Y.... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2009
  • First Look

First Look: June 16

lifestyles of China's rural population. However, the cost of connecting remote locations was high and was often not offset by subscriber fees or usage rates of these populations. Would this investment be relegated to a socially... View Details
Keywords: Martha Lagace
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

definition that extends the concept beyond the traditional binary retain/not retain view of retention. We discuss a variety of metrics to measure and monitor retention. We present an integrated framework for managing retention that leverages emerging View Details
Keywords: Sean Silverthorne
  • 04 Aug 2009
  • First Look

First Look: August 4

Download the paper: http://www.hbs.edu/research/pdf/10-005.pdf The Effect of Labor on Profitability: The Role of Quality (revised) Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While the View Details
Keywords: Martha Lagace
  • 06 May 2002
  • What Do You Think?

What’s Driving the “New Marketing?”

to the depth of the authors' arguments) raised so few eyebrows.—James Heskett What seems to many to be new is the Internet. Comments Thomas Rector, "...the 4 Ps remain valid—even in the Internet age. ...'interactivity' provides the best View Details
Keywords: by James Heskett
  • 17 Jun 2002
  • Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

entrepreneurs could not access sufficient local financing, as much of the domestic capital went to state-owned enterprises. Labor-intensive FDI brought forth both resources and business opportunities in the form of an export contract—but... View Details
Keywords: by Martha Lagace
  • 04 Feb 2014
  • First Look

First Look: February 4

by smart competitors and changes in their industries. In each case, there were opportunities to act before a crisis engulfed the organization. At Kodak, for example, CEO George Fisher attempted to move the company into the digital era in... View Details
Keywords: Sean Silverthlorne
  • 11 Feb 2015
  • Research & Ideas

Politicians Benefited From Using Toxic Loans

structured loans usually carry a few years of guaranteed low interest, which allows local governments to reduce the cost of their debt quickly and obviously. But after the honeymoon period, these loans end up carrying highly variable... View Details
Keywords: by Carmen Nobel; Financial Services
  • 23 Jun 2014
  • Research & Ideas

In Venture Capital, Birds of a Feather Lose Money Together

Unfortunately, that tendency turns out to be bad for business. “At the early stage of a company, you want the people around the table to challenge each other.” In the paper The Cost of Friendship, three Harvard researchers show that the... View Details
Keywords: by Carmen Nobel; Financial Services
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