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  • All HBS Web  (2,681)
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    • News  (736)
    • Research  (1,537)
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  • All HBS Web  (2,681)
    • People  (6)
    • News  (736)
    • Research  (1,537)
    • Events  (12)
    • Multimedia  (6)
  • Faculty Publications  (625)
← Page 47 of 2,681 Results →
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

site: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=R0706E&referral=2340 The Emergence of Governance in an Open Source Community Authors:Siobhan O'Mahony and Fabrizio Ferraro... View Details
Keywords: Martha Lagace
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

turned their attention from local to more distant sources of news and entertainment. While the integration of media markets will raise the private welfare of many consumers, critics of a globalized information and entertainment industry... View Details
Keywords: Martha Lagace
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

paper quantifies anecdotal evidence that Chinese firms are more diversified than similar firms in other countries. Download the paper: http://www.hbs.edu/research/pdf/08-007.pdf Innovation through Global Collaboration: A New View Details
Keywords: Martha Lagace
  • Web

Resources - Christensen Center for Teaching & Learning

the value of the case method in developing constructive, independent thought through participation, discovery, and open exchange. Stresses the importance of the instructor as discussion leader, and highlights the challenges and rewards... View Details
  • 01 Dec 2023
  • News

Leadership Transition for External Relations

vision for HBS for Life that sparked innovation in our alumni engagement efforts and communications offerings. In all aspects of Harvard Business School’s relationship with alumni—programming, volunteer engagement, reunions, alumni clubs,... View Details
  • 26 Aug 2024
  • Blog Post

HBS Lingo 101

opened in 1953 (and later updated in 2004), and the horseshoe-shaped classroom layouts were specifically designed to facilitate case method learning. BAKER: Baker Library is equipped to assist MBA students with the breadth of their... View Details
  • Web

Clubs - Business & Environment

transition to a sustainable system. MIT Student Clubs MIT student clubs host some events that are open to HBS students, such as cross-school mixers and public events like the MIT Sustainability Summit , MIT Climate & Energy Prize , MIT... View Details
  • 16 Feb 2023
  • HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
Keywords: by Lane Lambert; Financial Services
  • Web

Nonprofit Board Service - Alumni

in the process of sourcing and succeeding in this meaningful work. Starting or Increasing Your Board Role Introduction to the Role of a Nonprofit Board Member Board Source: Leading resource to inspiring board leadership and empower boards... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

into account, among other things, entry and exit points, delivery and takeout, traffic patterns, physical barriers, and air flow. MASS has made its case studies and guidelines available as open source... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 04 Jan 2012
  • First Look

First Look: January 4

Nitin Nohria, and Rakesh Khurana, 507-524. Sage Publications, 2011 An abstract is unavailable at this time. Book: http://www.sagepub.com/books/Book235126 Competitive Strategy for Open Source Software... View Details
Keywords: Carmen Nobel
  • Web

Advisory Board - Entrepreneurship

involved or started a number of entrepreneurial ventures. While working three days a week at AOL, he bootstrapped Compare.com , which enabled customers to compare prices on everything from PCs to mortgages. Later, He worked for Open... View Details
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

technological innovations such as robot workers and in-house incubators. Walmart fights a revenue drop The case details how the rise of ecommerce (and the success of Amazon in particular) affected Walmart’s discount stores (which sell... View Details
Keywords: by Julia Hanna; Retail
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

PeopleImages What kinds of fear, if any, are appropriate in leading others? Fear has a place in leading and managing others. But if used for short-term achievement, as a negative motivator, or as a source of power over others, it can have... View Details
Keywords: by James Heskett
  • Profile

Pam Chan

Southeast Asia to gather input, and worked on a five-year innovation map for laundry detergent. But after three years with P&G, "I got interested in tech – it was an area that would still be relevant in the next few years. So I... View Details
Keywords: CPG; Tech
  • 13 Dec 2022
  • Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

that fund young businesses are owned by Black or Hispanic founders and partners, traditionally the most likely source of capital for minority business ventures, says Josh Lerner, the Jacob H. Schiff Professor of Investment Banking at... View Details
Keywords: by Pamela Reynolds; Financial Services
  • 01 Dec 2023
  • News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be View Details
Keywords: Publishing Industries (except Internet); Information
  • 2012
  • Working Paper

'Power from Sunshine': A Business History of Solar Energy

By: Geoffrey Jones and Loubna Bouamane
This working paper provides a longitudinal perspective on the business history of solar energy between the nineteenth century and the present day. It covers early attempts to develop solar energy, the use of passive solar in architecture before World War 2, and the... View Details
Keywords: Renewable Energy; Business History; Policy; Entrepreneurship; Innovation and Invention; Business Model; Energy Industry
Citation
Read Now
Related
Jones, Geoffrey, and Loubna Bouamane. "'Power from Sunshine': A Business History of Solar Energy." Harvard Business School Working Paper, No. 12-105, May 2012.
  • Web

Curriculum - Business & Environment

meat sector. Compared to intensive agricultural practices, Aleph's cultured (or lab-grown) meat solution held the promise of considerably reducing greenhouse gas emissions, as well as the use of land and water, while providing a new View Details
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