Online Service Marketplace - Publications - Faculty & Research

13 Nov 2020
News

Expanding Summer Fellowships to Support Students

part of the HBS's Arthur Rock Center Accelerator program last year. ShelfLife is a B2B marketplace that enables small businesses to take advantage of economies of scale in the food and beverage packaging supply chain. “Specialty food and... View Details

01 Jun 2001
News

HBS Press Books in Brief

fundamental changes that are happening to business as a result of the Internet, digital communications, and ubiquitous connectivity. From building online business models, to formulating digital strategies, to competing in the uncertain... View Details

Keywords: Publishing Industries (except Internet); Information

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

Business School Case 817-103 Catalant: The Future of Work? Catalant, founded in 2013 as an online marketplace where MBAs could bid on consulting projects posted by small- to medium-sized businesses, had... View Details

Keywords: Sean Silverthorne

March 2016
Case

Residency Select or J3Personica?

By: William Kerr and Kathryn S. Roloff

Residency Select, LLC provides psychometric assessments for matching medical students to residency programs. After a series of successful pilots, founder Alan Friedman is considering whether to continue developing his offerings in this area, or whether to expand into... View Details

Keywords: Marketplace Matching; Expansion; Higher Education; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Service Industry

Citation

Educators

Purchase

01 Feb 2001
News

Changing Student Life

Inc., whose online "Campus in a Click" intranet services provide cost-effective, interactive communication for all people associated with an institution of higher learning. "We're changing student life,"... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services

25 Aug 2014
News

Sheila Lirio Marcelo, MBA 1998/JD 1999

successful online marketplace Care.com. Marcelo, the fifth of six children, was raised in a tight-knit family. Her parents, who eloped in their late teens, did not fall into stereotypical gender roles. “My... View Details

Keywords: Susan Young

2023
Working Paper

The International Price of Remote Work

By: Agostina Brinatti, Alberto Cavallo, Javier Cravino and Andres Drenik

We study how the price of remote work is determined in a globalized labor market using data from a large web-based job platform, where workers from around the world compete for remote jobs. Despite the global nature of the platform, we find that remote wages are higher... View Details

Keywords: Remote Work; Exchange Rates; Purchasing Power Parity; Offshoring And Outsourcing; Macroeconomics; Developing Countries and Economies; Wages; Trade; Globalization; Marketplace Matching; Currency Exchange Rate; Service Industry; Service Industry; Service Industry

01 Sep 2014
News

Innovation: Revenge of the Nerds

all these students, learning practical business skills every day but not yet applying them in the real world,” says Petitti. “And we saw all these businesses with needs.” To connect the two groups, the team built an online View Details

Keywords: April White

01 Apr 2001
News

Edwin Yu: Bidding on the Future

went from leading portal to overextended venture incubator in just one year. The founder and owner was removed, and Yu, 36, was left to pick up the pieces. As chairman and CEO, he is now restructuring and refocusing the company to be a digital View Details

Keywords: Alejandro Reyes; Telecommunications; Information

13 Dec 2016
First Look

December 13, 2016

protection than SOEs. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51975 December 2016 Harvard Business Review Fixing Discrimination in Online Marketplaces By: Fisman, Ray, and Michael... View Details

Keywords: Carmen Nobel

Profile

Luc Sirois

and growth to build new organizations.” Equally life-changing were the guest lectures taught by the likes of Jeff Bezos, who, at the time, was merely the founder of an online used bookstore. “To have those encounters right there, in... View Details

Keywords: Health Care; Technology; Nonprofit / Government

12 Apr 2016
First Look

April 12, 2016

customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost structures and fat gross margins. They are highly defensible once established, owing to network effects.... View Details

Keywords: Sean Silverthorne

01 Mar 2006
News

Tap into Valuable Alumni Resources

Business Review is available free online, and HBS Working Knowledge, a free weekly online business management publication, is e-mailed to alumni who sign up. We also have access to the extensive resources and View Details

Keywords: Peter Cooper; Educational Services; Educational Services

17 Feb 2003
Research & Ideas

Building Communities as Well as Companies

different story when it came to describing the personal goals and challenges that drive their individual enterprises. The marketplace today has recognized that without brown people you can't win.—Keith Clinkscales, Vanguarde Media After... View Details

Keywords: by Julia Hanna

10 Oct 2007
Research & Ideas

“Blank” Inside: Branding Ingredients

the quality of what's inside. We need the assurance of the Sunkist brand. A variant on this theme is ingredient branding: putting the brand of an ingredient on the outside of a product to increase its appeal. When is the provider of the final product or View Details

Keywords: by John Quelch; Aerospace; Consumer Products

01 Dec 2020
News

In Review

led the creation of Tata Hall, Chao Hall, and Klarman Hall. In an increasingly online world, why invest so much in the physical campus? When our campus was built, George F. Baker, our benefactor, said: “This school will not be judged by... View Details

01 Oct 2000
News

Laura Scher of Working Assets

the company also donates a percentage of online customer purchases. And, most recently, Working Assets created a similar donation mechanism through the long-distance telephone and Internet services it now... View Details

Keywords: Marguerite Rigoglioso

01 Sep 2017
News

The Shape of Things to Come

Image by John Ritter With the rise of the online MBA and part-time programs, how do you make the ongoing case for students investing in two years at HBS? Nitin Nohria: A transformational experience takes time. Most of our students aren’t... View Details

Keywords: HBX; CORe; Educational Services; Educational Services

01 Sep 2003
News

Jeanne Jackson

Most Powerful Women in Business.” Based on her experience in retailing and her current service on the boards of global giants Nike and McDonald’s, Jackson says, “Whether you’re in Texas or in China, you must focus business practices and... View Details

Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

01 Apr 1997
News

HBS Conferences Explore Range of Issues

Wilkins (MBA '70), and Terry L. Jones (MBA '74) and awards for civic and community service to Benaree Pratt Wiley (MBA '72) and Kenneth A. Powell (MBA '74). (Powell was also recently elected president of the HBS African-American Alumni... View Details

Publications