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September 2003 (Revised January 2005)
Case

Bridges to Excellence: Bringing Quality Health Care to Life

By: Richard M.J. Bohmer, Ingrid Marie Nembhard and Robert Galvin

General Electric launched Bridges to Excellence Diabetes Care Link, a program through which enrolled physicians receive bonuses of up to 10% of their salary for delivering quality care to diabetic patients covered by a participating employer or health plan. A day... View Details

Keywords: Health Care and Treatment; Motivation and Incentives; Programs; Ethics; Quality; Moral Sensibility; Service Delivery; Compensation and Benefits; Health Industry

02 Aug 2004
Research & Ideas

Health Care Research and Prospects

coming out with a book next year that examines the complex politics, ethics, and moral issues associated with reproductive technologies. Her argument is that companies in this space are going to have to deal with these political, ethical,... View Details

Keywords: by Wendy Guild Swearingen; Health

July – August 2008
Article

When Virtue Is a Vice

By: Anat Keinan and Ran Kivetz

Choosing duty over pleasure today can cause regret down the road—whereas regret over the reverse is fleeting. Marketers of luxury products and services should consider prompting customers to predict their future feelings about choices made now. View Details

Keywords: Decision Choices and Conditions; Forecasting and Prediction; Moral Sensibility; Marketing Strategy; Consumer Behavior; Emotions; Luxury

Find at Harvard

22 Jul 2014
Blog Post

From FIELD to Field, Putting What I’ve Learned at HBS into Practice

simple and clear as they appeared at first glance. The many times I was pushed to justify my stance – from the morality and ethicality of pharmaceutical patents in the developing world to the negotiation tactics I would use with Steve... View Details

Keywords: Entrepreneurship; Technology

Web

Collection Highlights | Baker Library

The Theory of Moral Sentiments , collected works, and miscellaneous writings. Hancock Family Papers Papers, dated 1664-1854, containing business and personal correspondence, financial records, and legal papers of Thomas Hancock, John... View Details

Web

Harvard Business School

self–determined, moral act in organizing ourselves to address such societal issues of racism, poverty, neglect, exclusion and tokenism," AASU co–founder A. Leroy Willis (MBA '69) wrote. 21 In December 1969, AASU students voiced their... View Details

01 Apr 1997
News

Learning from the Past

After witnessing the civil war that has ravaged his country for almost three decades, an historian makes this observation about the moral decline of the nation: "The ancient simplicity into which honor so largely entered was laughed down... View Details

Keywords: James E. Aisner

01 Sep 2013
News

Faculty Books

with little overt guidance from the hierarchy. Anteby suggests that this model, which tolerates moral complexity, may be one of the few that can adapt and endure. Faculty Research HBS Working Knowledge offers a first look at new thinking... View Details

Keywords: Publishing Industries (except Internet); Information; Colleges, Universities, and Professional Schools; Educational Services

December 2003
Case

Manville Corporation Fiber Glass Group (C) (Abridged)

By: Lynn S. Paine

Manville Corp.'s senior managers are surprised when Japanese government officials advise them not to go forward with their plan to add a cancer warning label to diatomaceous earth (DE) products sold in Japan. The International Agency for Research on Cancer has ruled... View Details

Keywords: Risk and Uncertainty; Moral Sensibility; Safety; Government Administration; Cross-Cultural and Cross-Border Issues; Decision Choices and Conditions; Ethics; Announcements; Industrial Products Industry; Japan

January 2014 (Revised August 2014)
Case

The Kursk Submarine Rescue Mission

By: Anette Mikes

The Kursk, a Russian nuclear-powered submarine sank in the relatively shallow waters of the Barents Sea in August 2000, during a naval exercise. Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at the... View Details

Keywords: Risk Management; Moral Sensibility; Leadership; Organizational Structure; Crisis Management; Failure; Cooperation; Cross-Cultural and Cross-Border Issues; Norway; United Kingdom; Russia

September 2019 (Revised February 2022)
Supplement

Glenn Defense Marine Asia (B)

By: Susanna Gallani, Anja Anliker, Luke Hodges and Amram Migdal

This case describes the growth of Glenn Defense Marine Asia (GDMA) under the leadership of Leonard Glenn Francis. GDMA provided ship husbanding and logistical support services to the United States Navy when Navy ships visited various ports in Southeast Asia. The case... View Details

September 2019 (Revised February 2022)
Case

Glenn Defense Marine Asia (A)

By: Susanna Gallani, Anja Anliker, Luke Hodges and Amram Migdal

This case describes the growth of Glenn Defense Marine Asia (GDMA) under the leadership of Leonard Glenn Francis. GDMA provided ship husbanding and logistical support services to the United States Navy when Navy ships visited various ports in Southeast Asia. The case... View Details