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  • All HBS Web  (2,629)
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    • News  (820)
    • Research  (1,129)
    • Events  (3)
    • Multimedia  (39)
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Overview

By: Ethan S. Bernstein
Professor Bernstein currently teaches a second-year MBA course in Managing Human Capital (MHC). He is also the faculty chair for the Harvard Business School Online Developing Yourself as a Leader course and teaches in a variety of executive education... View Details
Keywords: Leadership; Leadership Development; Leadership Style; Innovation Leadership; Management Practices and Processes; Management Succession; Management Style; Management Systems; Management Teams; Managerial Roles; Organizations; Organizational Culture; Organizational Design; Organizational Structure; Mission and Purpose; Organizational Change and Adaptation; Performance; Information Technology; Strategy; Human Resources; Compensation and Benefits; Employees; Recruitment; Resignation and Termination; Retention; Selection and Staffing
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
  • May 2025
  • Case

'Net Zero in Action': Impact Investing at the McKnight Foundation

By: Lauren Cohen, Christina R. Wing and Sophia Pan
Elizabeth McGeveran, Vice President of Investments at the McKnight Foundation, reflected on how to effectively advance the organization’s net-zero strategy. The foundation had committed 10% of its endowment to building a portfolio of impact investments and was among... View Details
Keywords: Investment Fund; Philanthropy; Charitable Donations; Sustainability; Foundation; Impact Investing; ESG; Family Business; Forecasting and Prediction; Private Sector; Renewable Energy; Social Entrepreneurship; Climate Change; Environmental Sustainability; Green Technology; Financial Strategy; Investment Funds; Investment Portfolio; Institutional Investing; Corporate Accountability; Corporate Social Responsibility and Impact; Mission and Purpose; Private Ownership; Philanthropy and Charitable Giving; Social Issues; Sustainable Cities; Financial Services Industry; Minnesota; United States
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Cohen, Lauren, Christina R. Wing, and Sophia Pan. "'Net Zero in Action': Impact Investing at the McKnight Foundation." Harvard Business School Case 225-095, May 2025.
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

organization’s mission and culture, and great places to work have been shown statistically to produce higher returns than the norm for an industry. Lou Gerstner, in reflecting on his stint as CEO of IBM, said, “Until I came to IBM, I... View Details
Keywords: by James L. Heskett
  • 18 Jan 2012
  • Research & Ideas

Beyond Heroic Entrepreneurs

ever-growing number intend to fund their social ventures through commercially generated revenue rather than charitable donations—a model known as a "hybrid" organization. "Hybrid organizations have a social mission but generate most of... View Details
Keywords: by Carmen Nobel
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

realizing intermediate goals or through some kind of overarching mission and vision that helps an organization achieve long-term shareholder value as well. Of course, it assumes that we know what those things (missions, visions,... View Details
Keywords: by Jim Heskett
  • 27 Oct 2011
  • Research & Ideas

Horrible Boss Workarounds

stresses the importance of zooming—the ability to view the world through an adjustable lens as the situation demands, examining particular details in certain situations and maintaining a broad view of the mission in others. Talented... View Details
Keywords: by Carmen Nobel
  • 30 May 2007
  • Research & Ideas

Health Care Under a Research Microscope

improving health care. But the new Medicare drug plan uses private insurers and health plans to drive down drug costs, and is showing early payoffs that exceed expectations, he says. "Think about the educational mission of HBS, which... View Details
Keywords: by Sean Silverthorne; Health; Biotechnology
  • October 2019
  • Case

GRIT Fitness

By: Lynda M. Applegate and Olivia Hull
In December 2018, GRIT Fitness was a growing chain of boutique fitness studios offering a variety of workout classes, including weightlifting, high intensity interval training, and cardio dance. With 400 members and three Dallas studios, CEO Brittani Rettig believed... View Details
Keywords: Entrepreneurship; Business Startups; Mission and Purpose; Corporate Strategy; Customer Focus and Relationships; Forecasting and Prediction; Business Plan; Trends; Experience and Expertise; Talent and Talent Management; Training; Health; Selection and Staffing; Leadership Style; Leadership Development; Management Style; Management Teams; Brands and Branding; Organizational Culture; Organizational Structure; Motivation and Incentives; Sports; Competition; Diversification; Expansion; Value Creation; Health Industry; Sports Industry; Texas
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Applegate, Lynda M., and Olivia Hull. "GRIT Fitness." Harvard Business School Case 820-016, October 2019.
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Kanter, 2009; Porter & Kramer, 2011). Particularly striking is the marked growth of social enterprises, which adopt a social mission as their principal objective but sustain themselves through commercial activities (Battilana and Lee,... View Details
Keywords: Carmen Nobel
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

involves work in our educational program and in our research. The mission of the Harvard Business School is to educate leaders who make a difference in the world, and who make the world a better place. I believe we have a responsibility... View Details
Keywords: by Kim B. Clark
  • 06 May 2008
  • First Look

First Look: May 6, 2008

supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708491 Microsoft's Unlimited Potential Harvard Business School Case 508-072 In April 2007, Bill Gates announced Microsoft Unlimited Potential. Its mission was to... View Details
Keywords: Martha Lagace
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

convert it into actionable initiatives. From founding the Program for Research and Outreach on Gender Equity in Society (PROGRESS), whose mission is to develop tools to teach women and girls how to harness the power of negotiation, to her... View Details
Keywords: Dina Gerdeman
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

society. That's built into the mission of HBS. It's not something you do as an afterthought. And it's not something you do after you retire. It's part of the job description. Third, it's not clear that the current system has produced the... View Details
Keywords: by Roger Thompson
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

with the results of their study of companies capable of achieving success over long periods. These visionary companies, when compared with their comparison counterparts, employed BHAGS (“Big Hairy Audacious Goals”). As they put it, “Like the moon View Details
Keywords: by James Heskett
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern marketing occurs at three distinct levels. Companies craft their... View Details
Keywords: by Peter K. Jacobs
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

cost-controlled. This mission also requires resources. Development of faculty and curricular material such as case studies is very expensive." The conference is envisioned as the first of a series. Future events will monitor the... View Details
Keywords: by Paul Guttry; Health; Education
  • 07 Sep 2007
  • What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

explain why they often don't go to work for organizations seeking managers of other people? In an effort to adapt, Khurana observes that nearly every one of the elite schools has adopted missions in which the development of leaders is... View Details
Keywords: by Jim Heskett
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

Entrepreneurship in the Social Sector enables readers to attain an in-depth understanding of the distinctive characteristics of the social enterprise context and organizations. The authors offer tools to develop the knowledge to pursue social entrepreneurship more... View Details
Keywords: Martha Lagace
  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

papers, better teaching materials, mutually beneficial relationships with Asian companies, and more top-notch Asian students in our programs," notes Warren McFarlan. "We're in a much-foreshortened global economy today, where the impact of developments in one... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
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