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  • All HBS Web  (28,775)
    • People  (69)
    • News  (6,231)
    • Research  (17,893)
    • Events  (229)
    • Multimedia  (519)
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  • Article

Managing Information Systems by Committee

By: R. L. Nolan
Keywords: Information; System; Groups and Teams
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Nolan, R. L. "Managing Information Systems by Committee." Harvard Business Review 60, no. 4 (July–August 1982).
  • November 2022 (Revised February 2024)
  • Exercise

Managing Customer Retention at Teleko

By: Eva Ascarza
This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management. View Details
Keywords: Algorithmic Decision Making; Marketing Strategy; Customer Focus and Relationships
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Ascarza, Eva. "Managing Customer Retention at Teleko." Harvard Business School Exercise 523-005, November 2022. (Revised February 2024.)
  • June 2014
  • Article

Manage Your Team's Collective Time

By: Leslie Perlow
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Perlow, Leslie. "Manage Your Team's Collective Time." Harvard Business Review 92, no. 6 (June 2014): 23–25.
  • January 1989
  • Background Note

Managing Information Technology: System Development

By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details
Keywords: Design; Information Technology; System
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
  • May 2005
  • Class Lecture

Strategic Agility: Managing Continuous Change

By: John R. Wells
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Wells, John R. "Strategic Agility: Managing Continuous Change." Harvard Business School Class Lecture 705-501, May 2005.
  • 2005
  • Class Lecture

Managing Markets, Segments, and Customers

By: Das Narayandas
Keywords: Markets; Segmentation; Customers
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Narayandas, Das. "Managing Markets, Segments, and Customers." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9-826-6C.)
  • June 1989 (Revised January 1992)
  • Case

Ingersoll-Rand (A): Managing Multiple Channels--1985

By: V. Kasturi Rangan and E. Raymond Corey
James Clabough, marketing vice president at Ingersoll-Rand, has to decide on the distribution policy for a new product. The decision has marketing as well as organizational ramifications. View Details
Keywords: Decisions; Leadership Style; Marketing Channels; Product Launch; Distribution
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Rangan, V. Kasturi, and E. Raymond Corey. "Ingersoll-Rand (A): Managing Multiple Channels--1985." Harvard Business School Case 589-121, June 1989. (Revised January 1992.)
  • October 1986 (Revised September 1987)
  • Background Note

General Management in Diversified Firms

By: Joseph L. Badaracco Jr.
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Badaracco, Joseph L., Jr. "General Management in Diversified Firms." Harvard Business School Background Note 387-064, October 1986. (Revised September 1987.)
  • August 1985 (Revised September 1986)
  • Background Note

Role of the General Manager

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Pearson, Andrall E. "Role of the General Manager." Harvard Business School Background Note 386-041, August 1985. (Revised September 1986.)
  • 20 Oct 2008
  • News

Management must become a profession

  • 08 May 2017
  • HBS Seminar

Marko Pitesa, Singapore Management University

    Inventing the Future of Management

    Bhaskar Chakravorti speaks on a "design flaw" in large organizations and the need to renew a business by selectively "burning down" elements of the model to enable islands of entrepreneurial activity that will regenerate its ability... View Details
    • 10 Dec 2014
    • News

    Helping management teams build companies

    As founder and CEO of Providence Equity Partners, Jonathan Nelson (MBA 1983) looks for good people to partner with. He attributes his firm’s remarkable results to the leaders they’ve identified and backed. (Published December 2014) View Details
    • 11 Oct 2011
    • News

    Management Consultant to Minority Businesses

    Keywords: Finance; Management, Scientific, and Technical Consulting Services; Professional Services
    • Article

    When Every Employee Is a Risk Manager

    By: Kurt Meyer, Anette Mikes and Robert S. Kaplan
    Risk management needs to be part of the daily lives of all employees up, down, and across an organization. Here’s how the Swiss electricity network achieves that. View Details
    Keywords: Employees; Risk Management
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    Meyer, Kurt, Anette Mikes, and Robert S. Kaplan. "When Every Employee Is a Risk Manager." Harvard Business Review Digital Articles (January 25, 2021).
    • October 2023 (Revised February 2024)
    • Teaching Note

    Managing Customer Retention at Teleko

    By: Eva Ascarza and Ta-Wei Huang
    Teaching Note for HBS Case No. 523-005. View Details
    Keywords: Customer Relationship Management; United States
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    Ascarza, Eva, and Ta-Wei Huang. "Managing Customer Retention at Teleko." Harvard Business School Teaching Note 524-036, October 2023. (Revised February 2024.)
    • 9 AM – 9 AM EDT, 03 Oct 2018

    HBX Becoming A Better Manager

    Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: October 3, 2018 - November 28, 2018 View Details
    • Fast Answer

    Sustainability in Supply Chain Management

     This is a part of Baker Library's Sustainability Research Guide. Background Readings Green Supply Chain Management : A Concise Introduction

    View Details

    • February 2008 (Revised November 2008)
    • Case

    Global Talent Management at Novartis

    By: Jordan Siegel
    This case tackles the topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system used at a major multinational company. This case can also be used to analyze the extent to which this system should... View Details
    Keywords: Talent and Talent Management; Developing Countries and Economies; Multinational Firms and Management; Performance Evaluation; Motivation and Incentives; Adaptation
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    Siegel, Jordan. "Global Talent Management at Novartis." Harvard Business School Case 708-486, February 2008. (Revised November 2008.)
    • 2011
    • Casebook

    Transnational Management: Text Cases and Readings in Cross Border Management

    By: Christopher A. Bartlett and Paul W. Beamish
    Transnational Management focuses on the management challenges associated with developing strategies and managing the operations of companies whose activities stretch across national boundaries. The purpose of this book is to provide a conceptual framework showing the... View Details
    Keywords: Experience and Expertise; Economy; Framework; Cross-Cultural and Cross-Border Issues; Global Strategy; Management; Problems and Challenges; Situation or Environment; Strategy; Competition
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    Bartlett, Christopher A., and Paul W. Beamish. Transnational Management: Text Cases and Readings in Cross Border Management. 6th ed. Burr Ridge, IL: McGraw-Hill/Irwin, 2011.
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