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  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

world-class business. Following modern management practices, keeping sharp attention to cost control and capital operations, making aggressive entries into international markets, and maintaining a special... View Details
Keywords: Martha Lagace
  • 07 Feb 2012
  • First Look

First Look: February 7

making, and practice. We discuss important implications and offer suggestions for further research. Read the paper: http://dx.doi.org/10.1287/orsc.1100.0618 Equitable and Efficient Coordination in Traffic Flow Management Authors:Cynthia... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

Janisse Publication:Best Paper Proceedings of the Academy of Management (2012). Abstract We examine the internal supply chains at two service organizations to discover the source of disruptions that erode employees' efficiency. Through... View Details
Keywords: Carmen Nobel
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

likes to do operations like housekeeping and food and beverage. And there’s a third entity that has the brand. Companies like the Four Seasons or Ritz Carlton, we say they “flag” a hotel. They don’t manage it; they “flag” it. Trump has a... View Details
Keywords: by Christina Pazzanese
  • 30 Mar 2010
  • First Look

First Look: March 30

outcomes salient (Burns & Corpus, 2004), the bias did not emerge when the presentation did not draw attention to recent outcomes. Fixing Health Care on the Front Lines Author:Richard M.J. Bohmer Publication:Harvard Business Review 88,... View Details
Keywords: Sean Silverthorne
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

high-reliability organizations give rise to a distinctive way of thinking—workers direct attention at failure (rather than success) and are concerned with reliability (rather than efficiency)—leading to better outcomes. The concept of... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 22 Jun 2009
  • Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

regulator to seek out and manage systemic risks regardless of the kind of financial institution posing it. Paulson affirmed his support for the idea in a March 18, 2009, op-ed article in the Financial Times. In January, an international... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

with us and explained more about the drivers of The Story of American Business and the book's implications for managers and leaders. Martha Lagace: Please give us a bit of backstory to this project. Nancy F. Koehn: The New York Times... View Details
Keywords: by Martha Lagace; Journalism & News
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