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  • January 2025
  • Teaching Note

AGENTS.inc: Pathways to Growth at an AI Startup

By: Frank Nagle and Susan Pinckney
Teaching Note for HBS Case No. 724-444. In 2024, AI agent startup company AGENTS.inc faced multiple strategic decisions that could shape the company’s ability to grow into the future AI agent market leader. View Details
Keywords: Business Startups; AI and Machine Learning; Growth and Development Strategy; Open Source Distribution; Entrepreneurial Finance; Competition; Computer Industry; Technology Industry; Europe; Germany
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Nagle, Frank, and Susan Pinckney. "AGENTS.inc: Pathways to Growth at an AI Startup." Harvard Business School Teaching Note 725-353, January 2025.
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

potential for ecommerce growth in the country which relies (on) a lot of machine learning and AI the growth rate through the new economy prospects is just starting to take off here in Bangladesh.” Jacob... View Details
Keywords: by James Heskett
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

1970s, nearly all Xerox copiers were leased, with revenues dependent on per-copy royalties. If the machines malfunctioned, it was in Xerox's best interests to get there as fast as possible and keep the View Details
Keywords: by James Heskett
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

Teradyne: Testing Opportunity In 1994, Teradyne, a leading provider of machines that test the quality of microprocessors and other integrated circuits as they come off the assembly line, saw an opportunity... View Details
Keywords: by Clark Gilbert; Technology
  • 12 Apr 2018
  • Op-Ed

Op-Ed: The Trouble with Tariffs

active ingredients for anti-nausea drugs, even the drug inside an EpiPen. There were also more mundane items like milking machine parts and telescopic gunsights for rifles. The careful selection avoided... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
  • 19 Nov 2019
  • Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

Twittersphere that they would investigate. Technology is undeniably transforming the financial services industry. Fintechs, Big Tech, and banks are using increasing volumes of data, artificial intelligence, View Details
Keywords: by Karen G. Mills; Financial Services
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

"shaped" by many things—colleagues and friends, homes, climate, culture, and even our machines and gadgets—as well as our jobs. As he... View Details
Keywords: by James Heskett
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

concept of an application has changed dramatically over time. Initially, applications performed single tasks (such as spreadsheets) and only worked on specific machines (such as the Apple II). Today,... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 12 Nov 2008
  • Research & Ideas

The Marketing of a President

record to defeat the heir apparent in his own party and then go on to hold off the much-vaunted Republican machine is a truly remarkable achievement. Much of it has to do with Obama's instinct for marketing.... View Details
Keywords: by John Quelch
  • February 2022
  • Teaching Note

Borusan CAT: Monetizing Prediction in the Age of AI

By: Navid Mojir
Teaching Note for HBS Case No. 521-053. View Details
Keywords: Monetization Strategy; Artificial Intelligence; Forecasting and Prediction; Applications and Software; Technological Innovation; Marketing; Segmentation; AI and Machine Learning; Construction Industry; Turkey
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Mojir, Navid. "Borusan CAT: Monetizing Prediction in the Age of AI." Harvard Business School Teaching Note 522-069, February 2022.
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

capitalization), one that defied the old rules for productivity, income increases, and economic growth. We are told by widely-quoted scholars such as Erik Brynholfsson and Andrew McAfee that innovation View Details
Keywords: by James Heskett; Computer; Technology
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

huge deficits stretching back and forward for a decade,” according to Kautz. “I believe that an emerging disinflationary era, driven by more intelligent machines and continuing... View Details
Keywords: by James Heskett
  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

laid the blame at the foot of "an engineer who had difficulty forecasting simple activities and (the) time to accomplish them." Joseph Mello commented that " part of the problem comes from the view of an organization as a... View Details
Keywords: by James Heskett
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

asynchronous communication. The loss of real-time chatter didn’t impact the daily schedules of machine operators and other workers handling noncollaborative tasks. They used email View Details
Keywords: by Michael Blanding
  • 13 Jun 2014
  • Op-Ed

World Cup Soccer: 770 Billion Minutes of Attention

game, and they will forget the powerful machine that controls the most popular sport in the world. For more on The Economics of Attention, see The Rising Cost of Consumer Attention: Why You Should Care,... View Details
Keywords: by Thales Teixeira; Sports
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

has its own logistical limitations. Running an fMRI scanner costs researchers up to $1,000 per hour, and studies often use 20-30 subjects, Karmarkar says. And while EEG lets subjects move around during... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was... View Details
Keywords: by James Heskett
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

radiation machine is present. This selection factor obviates those places where resource constraints (i.e., reliable electricity) would be limiting. In the context of sufficient infrastructure, and this... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

for COVID-19 and is currently able to run 1,000 tests per day. David A. Ricks, CEO of Eli Lilly. Under Ricks’ guidance, Lilly has teamed with AbCellera Biologics to find antibodies to disarm COVID-19. Looking for the correct antibody... View Details
Keywords: by Bill George; Health
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

Schultz. Wall Street demanded increasing growth, internationalization, better productivity, and new products. And Schultz's successors responded by opening up to five new stores per day; extending business... View Details
Keywords: by James Heskett; Computer
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