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  • Web

Sarah McConville | About

its offerings reach nearly 13 million faculty, students, and professionals globally. As Co-President, Sarah partners with Ellen Desmarais to lead vision, strategy, and financial performance of HBP and its 600 employees worldwide. Along... View Details
  • 07 Apr 2015
  • News

Warrior Spirit

passion in life, martial arts. By his own description, Sityodtong lived a blessed childhood, watching his architect father build a real estate business from humble beginnings. But in the years leading up to the Asian financial crisis,... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

through the lens of their mistaken theory, meaning a person may ignore or discard information her mistaken theory leads her to consider unimportant. We propose solution concepts embedding such channeled attention that predict when a... View Details
Keywords: Dina Gerdeman
  • 07 May 2013
  • First Look

First Look: May 7

Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of... View Details
Keywords: Carmen Nobel
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • Web

John H. McArthur | About

on August 20, 2019 outside Boston, Massachusetts. His energy and leadership kept HBS at the forefront of business education and laid a foundation of intellectual growth and development on which the School continues to build today. His... View Details
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

companies were overpaying for some tasks, especially lead generation, demos, and certain types of meetings—many of which can be accomplished with either less expensive people or, sometimes, algorithms. Senz: What's the most important... View Details
Keywords: by Kristen Senz
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

into the economy to maintain low interest rates, supporting business growth and lower borrowing costs—help? Should we be surprised that economic growth, at least in terms of how we measure it, increased without attendant inflation? Did we... View Details
Keywords: by James Heskett
  • 14 Dec 2016
  • HBS Seminar

Siobhan O'Mahony and Rebecca Karp, Boston University

  • Web

Electricity - Business & Environment

require major changes in this vital sector of the economy. 40 % Of total Green House Gas Emissions is from Electricity Generation. 20 % Of the world's population currently lives without access to electricity. 4-5x Quicker growth in wind... View Details
  • 06 Aug 2013
  • First Look

First Look: August 6

today's managers need to harness technological advances, manage and lead a dispersed and diverse workforce, anticipate and react to constant competitive and geopolitical change and uncertainty, compete on a global scale, and operate in a... View Details
Keywords: Anna Secino
  • 11 Sep 2012
  • First Look

First Look: September 11

task. Intrusions of the film, intrusion qualities, and sequence memory were measured afterwards. Results. We confirmed our hypothesis that UT (versus CT or mere distraction) leads to fewer intrusions, thereby replicating earlier research.... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2023
  • Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

mind was working. With so much time available, how best should he use it? “It occurred to me that I didn’t have to concentrate on one thing, but could have a portfolio-like encore career,” says Kloeblen, “I wanted the flexibility to work on many things.” Further, he... View Details
  • 06 Jun 2005
  • What Do You Think?

Is a “Level Playing Field” a Good Thing?

common is how one's use of that information leads to prosperity. This is where the second kind of level playing field comes into play. This would include mechanisms such as ease of starting, running, and folding a business; enforcement of... View Details
Keywords: by James Heskett
  • Web

Student Spotlight: 2023 HCC Co-Presidents Reflect on Their Time at HBS and the Current Health Care Systems - Blog: Health Supplement

such a special relationship with the patient and is able to leverage that in leading change in the system as a whole. What experiences or faculty have had the most impact on you? I took nearly every healthcare course in the EC year and... View Details
  • Web

Courses by Faculty Unit - Course Catalog

McGee Spring 2025 Q3Q4 3.0 IFC: Japan; Exploring Japan's Innovation Ecosystem (also listed under Strategy) Ramon Casadesus-Masanell January 2025 J 3.0 Managing Customers for Growth Eva Ascarza Fall 2024 Q2 1.5 Pricing Strategy: Monetizing... View Details
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

policy debate. Positive aggregate productivity gains are often attributed to within-firm productivity improvement; however, an alternative, less emphasized explanation is between-firm selection and market reallocation, whereby competition from multinationals View Details
Keywords: Sean Silverthorne
  • December 2022
  • Case

To Feed the Planet: Juan Luciano at ADM

By: Joshua D. Margolis, David E. Bell, Damien McLoughlin, Stacy Straaberg and James Weber
In December 2022, Juan Luciano, Chairman and CEO of agribusiness and nutrition giant ADM, considered the next phase of the historic company’s future. Beginning in 2011 when he joined as COO and moving into his tenure as CEO in 2015, Luciano led a transformation of ADM... View Details
Keywords: Agriculture; Leadership; Agribusiness; Acquisition; Business Units; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Capital; Cash; Cost of Capital; Cost Management; Profit; Food; Global Range; Innovation Strategy; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Risk Management; Organizational Culture; Organizational Structure; Strategic Planning; Risk and Uncertainty; Adaptation; Business Strategy; Corporate Strategy; Vertical Integration; Value Creation; Transformation; Agriculture and Agribusiness Industry; Energy Industry; United States; Chicago
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  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

productivity. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52141 Capturing Value from IP in a Global Environment By: Alcácer, Juan, Karin Beukel, and Bruno Cassiman Abstract—This paper documents the strong growth... View Details
Keywords: Carmen Nobel
  • 06 May 2021
  • HBS Case

How Four Women Made Miami More Equitable for Startups

investment. As a consequence, that same year Kauffman ranked Miami at 36 among major cities for growth entrepreneurship due in part to the city’s low rate of startup expansion. Some women struggled to sell their ideas in a place... View Details
Keywords: by Carolyn DiPaolo