Knowledge Management - Publications - Faculty & Research

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

described the proliferation of "digital positions" in their companies, from Digital Project Manager or Digital Director to Chief Transformation Officer or Chief Innovation Officer. In one roundtable discussion, participants predicted... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

30 Apr 2012
Research & Ideas

India’s Ambitious National Identification Program

In a hugely ambitious project, the Unique Identification Authority of India has been charged with implementing a nationwide program to register and assign a one-of-a-kind ID number to every Indian resident—some 1.2 billion people—by 2020 and to meet an interim goal of... View Details

Keywords: by Dina Gerdeman

08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

What would it take to attract customers who are so loyal that they would not only buy your products, but would also lavish your distributors with flowers and purchase advertising to elevate your brand? Ask the minds behind K-pop sensation BTS. Created by a Korean View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

Web

Impact | Social Enterprise | Harvard Business School

Influencing practice and advancing the field for over 25 years. Through the work of the faculty, the Social Enterprise Initiative has built a foundation of knowledge that has both responded to and influenced the changing field of... View Details

07 Jun 2023
HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

approach,” says Karp. “Each approach presents tradeoffs. Understanding those tradeoffs is critical to creating a competitive advantage—and more importantly, to sustaining it.” You Might Also Like: When Showing Know-How Backfires for Women View Details

Keywords: by Michael Blanding

14 Jan 2015
Research & Ideas

Thriving in the Turbulence of Emerging Markets

build successful businesses. The desire to capture the scale of this change is the ambitious goal of Harvard Business School's Creating Emerging Markets project, whose new website was profiled in HBS Working Knowledge last year. The... View Details

Keywords: by Geoffrey Jones; Manufacturing; Auto

Web

Research Services - Faculty & Research

Research Services 9ms Harvard Business School (HBS) provides unparalleled faculty support to facilitate the creation of enduring knowledge that shapes both business practice and pedagogy. HBS is distinct in that it funds almost all its... View Details

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

11 Dec 2023
Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

they have to live in some crappy apartment with five roommates.” You Might Also Like: Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return Managers, Your Employees Don’t Want to Be Facebook ‘Friends’ The Moral Enterprise:... View Details

Keywords: by Scott Van Voorhis

23 Jul 2024
In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

changes from Washington, not Beijing. HBS Working Knowledge gathered advice from faculty on this radical shift for firms and how they can adapt to and navigate this new terrain. Jaya Wen and Ebehi Iyoha: Leverage microdata to navigate... View Details

Keywords: by Rachel Layne; Manufacturing; Retail; Fashion; Industrial Products; Consumer Products; Steel; Transportation; Telecommunications

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

You Might Also Like: Have We Seen the Peak of Just-in-Time Inventory Management? Fed Up Workers and Supply Woes: What's Next for Dollar Stores? COVID-19 Shines New Light on Working Conditions in Supply Chains Feedback or ideas to share? Email the Working View Details

Keywords: by Scott Van Voorhis

Web

Online Business Courses & Certifications | HBS Online

analysis techniques to solve real-world business challenges and drive informed decision-making. 8 weeks, 5 hrs/week Pay by September18 $1,850 Certificate Economics for Managers Professor Bharat Anand Gain economic insights and learn how... View Details

2011
Working Paper

Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration

By: Roy Y.J. Chua, Michael W. Morris and Shira Mor

We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust with associates from different cultures, promoting creative collaboration. Study 1, a multi-rater assessment of... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Knowledge Sharing; Managerial Roles; Creativity; Prejudice and Bias; Social and Collaborative Networks; Trust; Cooperation

Citation

Read Now

16 Aug 2016
First Look

August 16, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51488 June 2016 American Journal of Managed Care When Doctors Go to Business School: Career Choices of Physician-MBAs By: Ljuboja, Damir, Brian W. Powers, Benjamin Robbins,... View Details

Keywords: Sean Silverthorne

17 Oct 2006
First Look

First Look: October 17, 2006

across their internal corporate departments lead their facilities to prioritize different institutional pressures and thus adopt different management practices. Specifically, we argue that external constituents who interact with... View Details

Keywords: Sean Silverthorne

Web

Ways to Give Today - Alumni

distribution. To initiate a transfer, please contact your IRA administrator. Also notify HBS Gift Management at gifts@hbs.edu or 617-495-6207 to ensure proper crediting. For more information about supporting HBS through your IRA, please... View Details

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in... View Details

Keywords: by Robert S. Kaplan & David P. Norton

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

But, frustrated Gen Xers and Millennials need not give up—their time will come, and they need to prepare now. “We desperately need this generation to learn how to manage diverse people, and manage through... View Details

Keywords: by Lane Lambert

November 2017
Supplement

Loss Prevention at Mac's Convenience Stores (B)

By: Francesca Gino, Katherine DeCelles and Olivia Hull

Supplement to HBS No. 918-001. The case describes the inventive approaches to retail crime prevention that Sean Sportun, security and loss prevention manager at Mac’s Convenience Stores, implemented between 2007 and 2017. View Details

Keywords: Public Relations; Community Relations; Change Management; Leading Change; Training; Knowledge Dissemination; Working Conditions; Crime and Corruption; Law Enforcement; Legal Liability; Business and Community Relations; Retail Industry; Canada