Publications

August 2006 (Revised July 2007)
Background Note

Governance of the Family Business Owners

By: John A. Davis

Reviews the principal ways in which the owners of a family business achieve their governance objectives of a suitable identity and sensible direction and the discipline to achieve these. Covers the responsibilities and rights of owners, plus governance procedures,... View Details

Keywords: Family Business; Corporate Governance; Governing Rules, Regulations, and Reforms; Goals and Objectives; Family Ownership

August 2006 (Revised July 2007)
Background Note

Fundamentals of Family Business System Governance

By: John A. Davis

Reviews the purposes and ingredients in the governance (or steering) of a family business system. Explores at a high level the governance of the family business, its owners, and the family. Focuses on how these governance structures, processes, plans, and agreements... View Details

Keywords: Family Business; Corporate Governance; Governing Rules, Regulations, and Reforms; Family Ownership

2007
Preface

Preface

By: John A. Davis

July 2002
Teaching Note

Anderson Steel Service, Inc., TN

By: John A. Davis

Teaching Note for (9-899-011). View Details

Keywords: Steel Industry

June 2001
Case

DoubleClick Buys Abacus (B)

By: John A. Deighton

Supplements the (A) case. View Details

Keywords: Advertising Industry

August 1999 (Revised January 2002)
Case

Brita Products Company, The

By: John A. Deighton

Clorox's Brita skillfully exploits a tide of water safety concerns, growing a home water (filtration) business from inception to a 15% U.S. household penetration in ten years. The dilemma in the case arises as the period of increasing returns seems to be drawing to a... View Details

Keywords: Customer Value and Value Chain; Acquisition; Retention; Safety; Natural Environment; Emerging Markets; Investment Return; Equity; Demand and Consumers; United States

August 1995 (Revised October 1996)
Case

IDS Financial Services (Condensed)

By: John A. Deighton

Highlights the decision that must be made on balancing customer acquisition and retention and de-emphasizing the structural issues involved in administering the independent contractor sales force. View Details

Keywords: Customers; Customer Focus and Relationships; Decisions; Corporate Governance; Salesforce Management; Financial Services Industry

26 Sep 2006
First Look

First Look: September 26, 2006

close, the company has successfully navigated several rounds of VC financing and is weighing harvest strategies and next steps. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806073 Codon Devices Harvard Business School Case 806-198... View Details

Keywords: Sean Silverthorne

13 Oct 2011
Conference Presentation

Family Enterprises: Beyond the Three Circles

By: John A. Davis, A. Kinkade and J. Richardson

Keywords: Family Business

August 1967 (Revised November 1973)
Case

Harwick, Smyth, & Blanchard, Inc. (A)

By: John A. Seiler and Stephen A. Allen III

June 2019
Article

Learning to Become a Taste Expert

By: Kathryn A. Latour and John A. Deighton

Evidence suggests that consumers seek to become more expert about hedonic products to enhance their enjoyment of future consumption occasions. Current approaches to becoming expert center on cultivating an analytic mindset. In the present research the authors explore... View Details

Keywords: Learning; Experience and Expertise; Analysis; Perception

2015
Report

The Value of Data: Consequences for Insight, Innovation & Efficiency in the U.S. Economy

By: John A. Deighton and Peter A. Johnson

April 1999 (Revised August 2004)
Case

Tarnished Rings? Olympic Games Sponsorship Issues

By: John A. Clendenin and Stephen A. Greyser

Focuses on the impacts for Olympic sponsor companies of the bribery allegations related to the Salt Lake City Olympic Committee's successful bid for the 2002 Winter Games. The spread of the scandal to the International Olympic Committee board members and the recent... View Details

Keywords: Crime and Corruption; Crisis Management; Marketing Channels; Consumer Behavior; Value Creation; Sports Industry