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  • All HBS Web  (3,290)
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  • 05 Apr 2011
  • First Look

First Look: April 5

Founded in 2004 in California, oDesk operates an online marketplace that matches Employers with Contractors. oDesk provides fact-based information on Contractors, including experience, skills, and certifications, to Employers who use this information as a basis for... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

greatest asset—themselves. Also, broadens their understanding of how salespeople sell products and services. Before class, students are asked to interview a potential employer and to develop a preliminary sales pitch. Once in class,... View Details
Keywords: Sean Silverthorne
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

and obtaining his high school equivalency diploma. Blakeman went on to earn a business degree at Ohio State University, graduating with honors. However, he was rejected for the more than 80 positions he interviewed for after background... View Details
Keywords: by Avery Forman; Employment
  • 28 Jan 2014
  • First Look

First Look: January 28

ERM, but the studies are inconsistent and inconclusive, due, we believe, to an inadequate specification of how ERM is used in practice. Based on a 10-year field project, over 250 interviews with senior risk officers, and 3 detailed case... View Details
Keywords: Sean Silverthorne
  • 21 Dec 2010
  • First Look

First Look: December 21

of racial inclusion on boards of directors among large public corporations, and we draw upon in-depth interviews with key participants to gain insights into the mechanisms that are likely to have generated the patterns we detect in our... View Details
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

lover who played saxophone in high school, discussed what he learned from violinist Robertson in this interview with HBS Working Knowledge. Martha Lagace: What drew you to writing a business case that looks at the world of classical... View Details
Keywords: by Martha Lagace; Music
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

first day talking to the global partner and reviewing objectives. The next day, they take cars and translators to interview potential customers. If all goes well, they'll generate insights like those students had about laptops in China.... View Details
Keywords: by Michael Blanding; Education
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

intuits a developing bottleneck in the assembly line and creates a fix before a problem occurs. It's also the CEO who draws on years of experience to solve a strategy imbroglio that has paralyzed top staff. It's the venture capitalist—who has sat through hundreds of... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

Fredberg, Michael Beer, Russell Eisenstat, Nathaniel Foote, and Flemming Norrgren Abstract We tend to assume that great leaders must make difficult choices between two or more conflicting outcomes. In an interview study with 26 CEOs of... View Details
Keywords: Martha Lagace
  • 16 Feb 2004
  • Research & Ideas

HBS Center Focuses on Europe

start a case and then arranged interviews with top management and a designer. ERC co-wrote the case with Professor Moon and then worked with the company to obtain releases. The case was then taught in November 2003 to 180 MBA students.... View Details
Keywords: by Cynthia Churchwell
  • 23 Apr 2013
  • First Look

First Look: April 23

patterns before and after team scaffolds were implemented. Our results show that the team scaffolds improved performance, in part by reducing the number of partners with whom each role occupant coordinated. We then analyze qualitative View Details
Keywords: Sean Silverthorne
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

interview him, and he graciously agreed, spending 90 minutes talking with me about the deal and about dealmaking more generally. I learned a tremendous amount from that conversation, and it certainly fueled my interest in understanding... View Details
Keywords: by Julia Hanna
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business... View Details
Keywords: by Manda Mahoney
  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

guardians as holding opposing views of institutional change, we reveal how the complementarity and ongoing interactions between each set of actors served as a valuable resource for industry resilience and adaptation. Our primary data comprise 136 qualitative View Details
Keywords: Dina Gerdeman
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

rates of public sector employment, the crown jewel of the Jordanian regime’s patronage. Interviews with over 60 of the surveyed firm owners across four strategically paired districts illustrate that business owners covet forbearance and... View Details
Keywords: Dina Gerdeman
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

how innovation that matters really occurs and aren't always helpful to long-term global or even U.S. development. Bhidé's conclusions are based on interviews with a large sample of start-up entrepreneurs as well as economic analysis. He's... View Details
Keywords: by Jim Heskett
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

interviewing techniques, term sheets—the kinds of things that people who start companies have to do.— Paul Marshall The second is forecasting cash flows, which is obviously not unique to entrepreneurs. We try to get students to recognize... View Details
Keywords: by Staff
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

creative or in love with risk, but they are deeply inquisitive, open to new experiences, and comfortable with the unpredictable. He also offers evidence-based, practical advice for interviews and résumé screening that hiring managers can... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of... View Details
Keywords: Dina Gerdeman
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