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  • 09 Sep 2015
  • HBS Seminar

Judith A. Chevalier, Yale University

  • May 2021
  • Supplement

Hello Alfred: Come Home Happy — Operating the Business Model Exercise, Instructor Version

By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: Growth and Development Strategy; Internet and the Web; Business Startups; Service Operations; Mobile and Wireless Technology; Service Industry; New York (city, NY); Boston
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  • 27 May 2021
  • News

Facebook-backed report calls Apple privacy features anticompetitive

  • 13 Oct 2010
  • Working Paper Summaries

Employee Selection as a Control System

Keywords: by Dennis Campbell; Banking
  • TeachingInterests

Field Course: Social Innovation Lab

This course provides students an opportunity to address a social enterprise topic with the discipline of business tools and techniques. Students will work in teams, choosing among three types of projects: a) developing a business plan for your own social enterprise;... View Details

    Anita Elberse

    Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

    Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

    Keywords: advertising; arts; broadcasting; communications; consumer products; e-commerce industry; electronics; entertainment; fashion; home video games; information; marketing industry; motion pictures; music; publishing industry; sports; telecommunications; video games
    • April 2000 (Revised July 2000)
    • Case

    Ameritrade Holding Corporation

    By: Lisa K. Meulbroek
    Some of the senior managers at Ameritrade, an Internet brokerage firm, are selling their holdings in the firm. Why are the managers selling, how will it affect shareholders, and what should the CEO do about it? The CEO is concerned that the market will interpret... View Details
    Keywords: Valuation; Internet and the Web; Stock Options; Risk Management; Financial Services Industry
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    • October 2009
    • Article

    Making Time Off Predictable—and Required

    By: Leslie Perlow and Jessica L. Porter
    People in professional services believe a 24/7 work ethic is essential for getting ahead—and so they work 60-plus hours a week and stay tethered to their BlackBerrys. This perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people... View Details
    Keywords: Management Practices and Processes; Performance Expectations; Performance Productivity; Work-Life Balance; Service Industry
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    • 26 Jul 2006
    • Research & Ideas

    The Strategic Way to Go to Market

    where the product is predominantly "digital," the Internet can replace traditional channels at a fraction of the cost. One has to be nuanced about the possibilities provided by the Internet. The... View Details
    Keywords: by Sean Silverthorne

      Michael Beer

      MICHAEL BEER

      Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

      • 2013
      • Book

      Wall Street Research: Past, Present, and Future

      By: Boris Groysberg and Paul M. Healy
      Wall Street equity analysts provide research products and services on publicly-traded companies to institutional and retail investors to help them make more profitable investment decisions. During the last ten years Wall Street research has been battered by a series of... View Details
      Keywords: Financial Analysts; Investment Banks; Conflicts Of Interest; Accounting; Financial Institutions; Financial Services Industry; United States
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      • January 2005 (Revised June 2005)
      • Case

      The Harvard Graduate Student Housing Survey

      Harvard Real Estate Services executives need to design the 2005 Graduate Student Housing Survey for maximum impact in anticipation of Harvard's long-term expansion project in Allston. Students are challenged to help executives in charge to (1) draw the lessons from... View Details
      Keywords: Design; Surveys; Housing; Higher Education; Boston
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      • April 1996 (Revised June 1996)
      • Case

      City Year Enterprise

      City Year, a national, nonprofit, youth-service corps, decided to diversify its funding base by seeking opportunities to gain "earned income." In 1995, the initiative, dubbed "City Year Enterprise," had already launched its first project, a collaboration with the... View Details
      Keywords: Nonprofit Organizations; Partners and Partnerships; Joint Ventures; Social Entrepreneurship; Apparel and Accessories Industry; United States
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      • March 2011 (Revised June 2013)
      • Case

      Next Street, LLC

      By: Richard S. Ruback and Royce Yudkoff
      Next Street Financial, LLC was a modern merchant bank that provided high quality advisory services and capital to small- and mid-sized inner city businesses. Next Street was a for-profit business that aimed to increase the growth, profitability and success of its... View Details
      Keywords: Development Economics; Entrepreneurship; Capital; Commercial Banking; Investment Funds; Urban Development; Financial Services Industry
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      • 30 Sep 2008
      • First Look

      First Look: September 30, 2008

      and service quality. Using longitudinal data from stores of a large retailer, I find that increasing the amount of labor at a store is associated with an increase in profitability through its impact on conformance quality but not its... View Details
      Keywords: Martha Lagace
      • 16 Jun 2009
      • First Look

      First Look: June 16

      Cases & Course MaterialsChina Mobile's Rural Communications Strategy Harvard Business School Case 309-034 China Mobile was the world's leading mobile communications service provider with over 400 million... View Details
      Keywords: Martha Lagace
      • February 2018
      • Case

      Redfin

      By: Marco Di Maggio and Julia Kelley
      Redfin, a technology-powered residential real estate brokerage, was founded in 2002 with the intention of using technology to disrupt the real estate industry. Over the next 15 years, Redfin made several changes to its business model. Initially, the company provided... View Details
      Keywords: Business Model; Strategy; Decision Making; Real Estate Industry
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      • 23 Jun 2015
      • First Look

      First Look: June 23, 2015

      service relative to existing competitors in a local market. We provide evidence that these results are due to a sorting effect, whereby firms trade off service quality and... View Details
      Keywords: Sean Silverthorne
      • Teaching Interest

      MBA Elective Curriculum Personal Selling and Sales Force Management

      Personal selling is the primary (and sometimes the only) form of marketing activity for many firms, especially in a business-to-business context. The course focuses on the tactical component of managing a salesforce and on the strategic element of linking sales... View Details

      • July 1991 (Revised December 1993)
      • Case

      Grupo Industrial Alfa, S.A.--1982

      The rapid depreciation of the peso in 1982 precipitated a crisis at Grupo Alfa, Mexico's largest private company. The company's peso cash flow was insufficient to service its large dollar-denominated debt. Students are asked to formulate a plan for restructuring Alfa's... View Details
      Keywords: Currency Exchange Rate; Restructuring; Negotiation Participants; Business Strategy; Financial Crisis; Mexico
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