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Publications

Publications

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  • All HBS Web  (1,769)
    • People  (7)
    • News  (456)
    • Research  (1,005)
    • Events  (4)
    • Multimedia  (4)
  • Faculty Publications  (388)

Show Results For

  • All HBS Web  (1,769)
    • People  (7)
    • News  (456)
    • Research  (1,005)
    • Events  (4)
    • Multimedia  (4)
  • Faculty Publications  (388)
← Page 47 of 1,769 Results →
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

Complex trends in globalization, demographic shifts, and new technologies are raising urgent challenges for managers on an everyday level. Because of the number of companies undergoing digital transformation, managers need to navigate an... View Details
Keywords: by Martha Lagace
  • 01 Sep 2012
  • News

Hierarchy's Last Stand

It’s a puzzle that some people still seek high status for its own sake. Leadership, wealth, and well-being have increasingly little to do with hierarchy, and the perks of power aren’t what they used to be. Hierarchy hasn’t disappeared,... View Details
Keywords: Rosabeth Moss Kanter; Corporate Services
  • 01 Feb 2002
  • News

New Porter Prize Awarded in Japan

won for specializing in small direct-current motors, a strategy that has garnered it 50 percent or higher world market share for several decades. Canon’s Lens Product Group was recognized for continuous technological innovation. Hoya... View Details
Keywords: awards
  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

discounts, stores are subsidizing high-value customers” “The use of this lever of discounts has been so high in many aspects, it is causing e-commerce companies to become unprofitable,” says Teixeira, the Lumry Family Associate Professor... View Details
Keywords: by Michael Blanding; Retail
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

than any other—the Internal Revenue Service. As Chief Taxpayer Experience Officer, Tamaki is modernizing the historic agency’s processes and technology to benefit both IRS employees and taxpayers. Excerpts from a conversation with Tamaki... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

“service trifecta” comprising: (1) extraordinary results and a high-quality experience for employees and customers alike, (2) high value (not necessarily low prices) to customers, and (3) relatively high... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 26 Sep 2024
  • Blog Post

Syngenta Tomato Vision

growing, high yields) and retailers. It usually takes 8-10 years to develop a completely new tomato variety. Using modern gene mapping technologies to identify traits and accelerate the screening, crossing... View Details
  • 01 Sep 2016
  • News

The Taxi Wars of Jakarta

reach wealthy and technologically savvy consumers fed up with gridlock and delay. At the heart of each business: a vision to change how Jakartans navigate the city’s congestion and transform their relationship with this sprawling... View Details
Keywords: Jeffrey Hutton; Illustrations by Josh Cochran
  • 28 Nov 2023
  • Blog Post

Hiring at HBS: How Summer Interns Make an Impact at Duolingo

priorities will dictate where there is a need for a fresh perspective and additional support, so choosing projects closer to an intern’s start date allows students to have hands-on experience with high impact product decisions. “We love... View Details
Keywords: Technology
  • 01 Jun 2003
  • News

Student Conferences, at a Glance

parlor, as an early source of entrepreneurial influence. Her advice? “Do for yourself. Do for your people. Provide a quality product.” Cyberposium Building Leaders for Technology January 17–19, 2003 Sponsor: HBS View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2006
  • News

Another First

first woman to do this or that,” she told the Denver Post (December 9, 2005). “The important thing is the 4,400 young men and women I am now responsible for.” Even so, her career includes other firsts. Shortly after graduating from high... View Details
Keywords: National Security and International Affairs; Government; Air Transportation; Transportation
  • 10 Mar 2015
  • News

Women in Tech: Breaking the Digital Ceiling

with a successful entrepreneurial track record and a Boston address. “I am a tech CEO.” With so few women in leadership roles in the information technology sector and a dramatic gender imbalance throughout the field, Kraus’s title is more... View Details
Keywords: April White
  • 25 Aug 2022
  • News

In My Humble Opinion: Road Tested

Robin Gregg (MBA 2002) grew up in the West Virginia town of Martinsburg, 15 minutes from the midpoint of the Appalachian Trail. “Most of the people I looked up to were doctors, lawyers, or teachers, so it’s funny that I ended up in business,” she says. One of five... View Details
Keywords: Julia Hanna; trucking; leadership; fintech; career
  • 08 May 2019
  • News

Fellowships Enable Students to Broaden Their Impact

girls’ JV high school basketball team and ran a tutoring program. “I realized I was happier doing that and wanted to be in education full time. That’s what I’m passionate about,” says Agarwal, who took a leap of faith and landed at... View Details
Keywords: Educational Support Services; Educational Services
  • Portrait Project

Gavriel Goidel

I think my true calling is to be a stay-at-home dad. After all, the times I was unemployed were also my happiest. Growing up in Bnei Brak, an ultra-orthodox Jewish town in Israel, I never saw a woman wearing pants, and none of my friends had cellphones or cable... View Details
  • Web

Grace Kim | MBA

experience at the intersection of technology and business: Throughout high school, I led our Poolesville Lemelson-MIT InvenTeam, where we developed a patent pending device to help visually impaired... View Details
  • 31 Mar 2002
  • What Do You Think?

Is This the Decade of the Investor?

their responsibility to represent the best interests of investors, who will? Will dynamics that determine flows of funds and foreign investment levels in the U.S. ultimately pose the threat of fewer funds—foreign or otherwise—to finance U.S. View Details
Keywords: by James Heskett
  • Web

IFC India 2025: From Gray to Green: A Glimpse of the Future of Green Hydrogen in India - Blog - Business & Environment

Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business... View Details
  • 08 Aug 2016
  • Blog Post

CS50 for MBAs: Coding at HBS

knowledge I had was some basic HTML/CSS knowledge from keeping a Xanga blog in high school (how's that for a throwback?). One of my stated goals for business school was to transition to a company and career path that was mission-driven.... View Details
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

results for those engaged in it. Those organizations thought to be most able to extend their boundaries are those able to work in a "componentized" manner, with "certain pieces of technology or innovation that can be... View Details
Keywords: by James Heskett
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