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  • December 2020 (Revised April 2021)
  • Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
Related
  • Web

Manuscript Collections - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
  • May 2024
  • Case

HarvEast

By: Jeremy Friedman and Natalie Kindred
In late 2023, Dmitry Skornyakov, CEO of Ukrainian agribusiness HarvEast, was navigating the turmoil caused by Russia’s invasion of Ukraine that began in 2014 and escalated into full-scale war in February 2022. Before the full-scale invasion, HarvEast managed 127,000... View Details
Keywords: Goods and Commodities; Natural Resources; Food; Problems and Challenges; Adaptation; Innovation and Management; Crisis Management; Logistics; Supply Chain; Risk and Uncertainty; Loss; Trust; Human Needs; War; Agriculture and Agribusiness Industry; Chile; South America; Latin America; Ukraine
Related
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

absolutely want jobs. But we want competitive jobs that can last in a demanding global economy. MP: The sectors where you can generate the most jobs quickly tend to be in things like healthcare and construction—inherently local... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

of luck is the share of the oil industry in the state's economy multiplied by the price of oil. The correlation is negative, suggesting that more reliance on luck is correlated with less individualism. We provide three short models that... View Details
Keywords: Martha Lagace
  • 23 Mar 2010
  • First Look

First Look: March 23

other sources of entrepreneurial influence: we find that peer influences are strongest for those who have less exposure to entrepreneurship in other aspects of their lives. Family Control of Firms and Industries Authors: Belén Villalonga... View Details
Keywords: Martha Lagace
  • November 2022
  • Supplement

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
Related
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55749 forthcoming Review of Economics and Statistics Healthy Business? Managerial Education and Management in Healthcare By: Bloom, Nicholas, Raffaella Sadun, Renata Lemos, and John Van... View Details
Keywords: Dina Gerdeman
  • 19 Jul 2011
  • First Look

First Look: July 19

  PublicationsBroadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S. Huckman Publication:Management Science (forthcoming) Abstract The long-standing argument... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

adversarialism, relationships in place of transactions. They want to take their lives in their own hands and they are willing to pay for what we call the deep support that will enable them to do so. These new markets for deep support are an important force in the shift... View Details
Keywords: by Martha Lagace
  • 30 Jul 2013
  • First Look

First Look: July 30

Firm in a Nascent Industry By: Zuzul, Tiona, and Amy C. Edmondson Abstract—This paper explores how entrepreneurs' efforts to legitimate a firm and a nascent industry affect the internal development of the... View Details
Keywords: Anna Secino
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

successfully increase immigrants' political participation, even when they do not specifically target their communities and concerns. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53575 November 28, 2017 athenaInsight The No-excuses Way to Manage... View Details
Keywords: Carmen Nobel
  • 16 Dec 2014
  • First Look

First Look: December 16

reputation concerns, but only if advertisers ultimately figure out when they're getting a bad deal. Legal, administrative, and logistical factors make it difficult to sue even the worst offenders. And sometimes an advertiser's own staff... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2002
  • News

Redefining Success: Women & Work.

workforce. These included expectations of how they would feel about leaving their newborns when returning to work, the difficulties of jobs requiring travel, and the logistical demands that kick in after the birth of a second child.... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries and show that whether or not a piece of content ends up exclusive to one... View Details
Keywords: Martha Lagace
  • 01 Sep 2011
  • News

The City Solution

weatherizing an existing building’s exterior “skin” and upgrading its lighting and heating, ventilation, and air-conditioning, or HVAC, systems) can only go so far. Updating infrastructure and retrofitting in older cities especially can be View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Government; Electric Power Generation, Transmission, Distribution; Utilities
  • 07 Aug 2012
  • First Look

First Look: August 7

http://www.hbs.edu/research/pdf/13-008.pdf Risky Business: The Impact of Property Rights on Investment and Revenue in the Film Industry Authors:Venkat Kuppuswamy and Carliss Y. Baldwin Abstract Our paper tests a key prediction of property... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2011
  • First Look

First Look: July 5

case:http://cb.hbsp.harvard.edu/cb/product/811055-PDF-ENG Caterpillar, Inc. (A) David F. HawkinsHarvard Business School Case 111-031 2010 Healthcare Reform Act eliminates Medicare Part D subsidy and Caterpillar recognizes a $100 million... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2014
  • First Look

First Look: April 22

occurred in the pharmaceutical industry over the past two decades. Since 1989, a number of major pharmaceutical companies (Merck, Novartis, Pfizer, etc.) have chosen to locate new laboratories in one or more major life science hotspots... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

of the CDC. Purchase this case:http://hbr.org/search/413064-PDF-ENG Predilytics Higgins, Robert F., and Annelena LobbHarvard Business School Case 813-023 The management team at Predilytics, a healthcare analytics firm, must decide whether... View Details
Keywords: Sean Silverthorne