• Web

About the Center - Christensen Center for Teaching & Learning

September 2010. Nancy is the point person for all center scheduling and direct service coordinating; she oversees the administrative functions for the center, and assists with project work. Nancy's previous careers include theatrical... View Details

• 01 Oct 2007
• Research & Ideas

Encouraging Dissent in Decision-Making

Edmondson, who chairs the Doctoral Programs and teaches in the Technology and Operations Management unit. "To cite one example, former HBS doctoral student Jim Detert and I interviewed some 200 people of all ranks and functions in a... View Details

Keywords: by Garry Emmons

• 01 Dec 2023
• News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be open to clues and... View Details

Keywords: Publishing Industries (except Internet); Information

• January 1987
• Article

Posterior Implementability in a Two-person Decision Problem

By: Jerry R. Green and Jean-Jacques Laffont

When a decision rule is implemented using a Bayesian incentive compatible mechanism in which the messages are publicly observable, the players' information is augmented by their observation of each others' strategies. In this paper we study the set of Bayesian... View Details

Keywords: Incentives; Commitment; Mechanism Design; Decision Making; Information

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Green, Jerry R., and Jean-Jacques Laffont. "Posterior Implementability in a Two-person Decision Problem." Econometrica 55, no. 1 (January 1987): 69–94.

• Web

Hiring International Students

professional business function and employers do not need to interact with the US government to secure work authorization. There is no cost to employers and this is the first step to ensuring a smooth transition to full-time worker. It is... View Details

• 30 Mar 2023
• Blog Post

Amager Bakke: A Look into the Future of Waste Incineration

a walking path that allows anyone to climb on top of the most advanced waste incinerator in Europe. Indeed, with these improvements, Amager Bakke has contributed to the revitalization of the image of a waste incineration plant, making it both a View Details

• 09 Jul 2020
• Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

functions impacted by a single issue, can be used as needed to facilitate rapid decisions. Many companies measure strategy execution with KPIs assessed annually or maybe quarterly. In times of crisis, consider assessing more frequently.... View Details

Keywords: by Boris Groysberg and Sarah Abbott

• 2023
• Article

Probabilistically Robust Recourse: Navigating the Trade-offs between Costs and Robustness in Algorithmic Recourse

By: Martin Pawelczyk, Teresa Datta, Johannes van-den-Heuvel, Gjergji Kasneci and Himabindu Lakkaraju

As machine learning models are increasingly being employed to make consequential decisions in real-world settings, it becomes critical to ensure that individuals who are adversely impacted (e.g., loan denied) by the predictions of these models are provided with a means... View Details

Keywords: AI and Machine Learning; Decision Choices and Conditions; Mathematical Methods

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Pawelczyk, Martin, Teresa Datta, Johannes van-den-Heuvel, Gjergji Kasneci, and Himabindu Lakkaraju. "Probabilistically Robust Recourse: Navigating the Trade-offs between Costs and Robustness in Algorithmic Recourse." Proceedings of the International Conference on Learning Representations (ICLR) (2023).

• 09 Apr 2018
• Sharpening Your Skills

The Dark Side of Performance Bonuses

glitzy world of Las Vegas to steamy laundry plants in Asia. The results these studies have uncovered are important to understand for org designers, compensation committees, and any function such as sales that depends on incentives to... View Details

Keywords: by Sean Silverthorne

• Fast Answer

Bloomberg: short interest by company

How can I find short interest by company in Bloomberg? Type company ticker, hit EQUITY key, type SI and then hit GO for basic short interest data; e.g., GOOG US [EQUITY] SI [GO] For graphical data displays, use PgUp and PgDn to view tabular data. Short interest data is... View Details

• January 2009 (Revised June 2010)
• Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units

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Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)